Ship-to-order supplies: Contract breachability and the impact of a manufacturer-owned direct channel

We address the issue of contract breachability in a supply chain involving a retailer and a manufacturer operating under ship-to-order contract terms and stochastic demands. The manufacturer is required to fulfill the retailer’s demands on a continuous basis with little or no advance notice. The issue in such an environment is whether the retailer can “naively” assume that she will get a very high fill rate from the manufacturer and therefore has no need for contract penalties in case the manufacturer’s inventory falls short. We suggest a stochastic calculus framework to study the problem and derive a condition when the retailer’s naïve assumption is justified since the probability of stock-outs of the manufacturer is negligible. That is, the ship-to-order contract will not be breached and the fill rate will be more than a predetermined threshold. Furthermore we find that although the manufacturer-owned direct channel generates more revenue and may reduce the volatility of both inventory and production orders, the ratio between expected direct channel and retail sales affects the benefits.     

Selling to the “Newsvendor” with a forecast update: Analysis of a dual purchase contract

We consider a supply chain in which a manufacturer sells to a procure-to-stock retailer facing a newsvendor problem with a forecast update. Under a wholesale price contract, the retailer waits as long as she can and optimally places her order after observing the forecast update. We show that the retailer’s wait-and-decide strategy, induced by the wholesale price contract, hinders the manufacturer’s ability to (1) set the wholesale price and maximize his profit, (2) hedge against excess inventory risk, and (3) reduce his profit uncertainty. To mitigate the adverse effect of wholesale price contract, we propose the dual purchase contract, through which the manufacturer provides a discount for orders placed before the forecast update. We characterize how and when a dual purchase contract creates strict Pareto improvement over a wholesale price contract. To do so, we establish the retailer’s optimal ordering policy and the manufacturer’s optimal pricing and production policies. We show how the dual purchase contract reduces profit variability and how it can be used as a risk hedging tool for a risk averse manufacturer. Through a numerical study, we provide additional managerial insights and show, for example, that market uncertainty is a key factor that defines when the dual purchase contract provides strict Pareto improvement over the wholesale price contract.     

A supply chain model with direct and retail channels

We study a dual channel supply chain in which a manufacturer sells to a retailer as well as to consumers directly. Consumers choose the purchase channel based on price and service qualities. The manufacturer decides the price of the direct channel and the retailer decides both price and order quantity. We develop conditions under which the manufacturer and the retailer share the market in equilibrium. We show that the difference in marginal costs of the two channels plays an important role in determining the existence of dual channels in equilibrium. We also show that demand variability has a major influence on the equilibrium prices and on the manufacturer’s motivation for opening a direct channel. In the case that the manufacturer and the retailer coordinate and follow a centralized decision maker, we show that adding a direct channel will increase the overall profit. Our numerical results show that an increase in retailer’s service quality may increase the manufacturer’s profit in dual channel and a larger range of consumer service sensitivity may benefit both parties in the dual channel. Our results suggest that the manufacturer is likely to be better off in the dual channel than in the single channel when the retailer’s marginal cost is high and the wholesale price, consumer valuation and the demand variability are low.     

Sales effort free riding and coordination with price match and channel rebate

This paper studies sales effort coordination for a supply chain with one manufacturer and two retail channels, where an online retailer offers a lower price and free-rides a brick-and-mortar retailer’s sales effort. The free riding effect reduces brick-and-mortar retailer’s desired effort level, and thus hurts the manufacturer’s profit and the overall supply chain performance. To achieve sales effort coordination, we designed a contract with price match and selective compensation rebate. We also examined other contracts, including the target rebate contract and the wholesale price discount contract, both with price match. The numerical analysis shows that the selective rebate outperforms other contracts in coordinating the brick-and-mortar retailer’s sales effort and improving supply chain efficiency.     

An integrated production and inventory model to dampen upstream demand variability in the supply chain

We consider a two-echelon supply chain: a single retailer holds a finished goods inventory to meet an i.i.d. customer demand, and a single manufacturer produces the retailer’s replenishment orders on a make-to-order basis. In this setting the retailer’s order decision has a direct impact on the manufacturer’s production. It is a well known phenomenon that inventory control policies at the retailer level often propagate customer demand variability towards the manufacturer, sometimes even in an amplified form (known as the bullwhip effect). The manufacturer, however, prefers to smooth production, and thus he prefers a smooth order pattern from the retailer. At first sight a decrease in order variability comes at the cost of an increased variance of the retailer’s inventory levels, inflating the retailer’s safety stock requirements. However, integrating the impact of the retailer’s order decision on the manufacturer’s production leads to new insights. A smooth order pattern generates shorter and less variable (production/replenishment) lead times, introducing a compensating effect on the retailer’s safety stock. We show that by including the impact of the order decision on lead times, the order pattern can be smoothed to a considerable extent without increasing stock levels. This leads to a situation where both parties are better off.     

Pricing and advertisement in a manufacturer–retailer supply chain

We use a game theoretical approach to study pricing and advertisement decisions in a manufacturer–retailer supply chain when price discounts are offered by both the manufacturer and retailer. When the manufacturer is the leader of the game, we obtained Stackelberg equilibrium with manufacturer’s local allowance, national brand name investment, manufacturer’s preferred price discount, retailer’s price discount, and local advertising expense. For the special case of two-stage equilibrium when the manufacturer’s price discount is exogenous, we found that the retailer is willing to increase local advertising expense if the manufacturer increases local advertising allowance and provides deeper price discount, or if the manufacturer decreases its brand name investment. When both the manufacturer and retailer have power, Nash equilibrium in a competition game is obtained. The comparison between the Nash equilibrium and Stackelberg equilibrium shows that the manufacturer always prefers Stackelberg equilibrium, but there is no definitive conclusion for the retailer. The bargaining power can be used to determine the profit sharing between the manufacturer and the retailer. Once the profit sharing is determined, we suggest a simple contract to help the manufacturer and retailer obtain their desired profit sharing.     

Pricing and effort investment for a newsvendor-type product

We investigate a dominant retailer’s optimal joint strategy of pricing and timing of effort investment and analyze how it influences the decision of the manufacturer, the total supply chain profit, and the consumers’ payoff. We consider two pricing schemes of the retailer, namely, dollar markup and percentage markup, and two effort-investment sequences, namely, ex-ante and ex-post. A combination of four cases is analyzed. Our results show that: (1) under the same effort-decision sequence, a percentage-markup pricing scheme leads to higher expected profit for the retailer and the whole supply chain, but a lower expected profit for the manufacturer and a higher retail price for the consumers; (2) under the same markup-pricing strategy, the dominant retailer always prefers to postpone her effort decision until the manufacturer makes a commitment to wholesale price, since it can result in a Pareto-improvement for all the supply chain members. That is, the retailer’s and manufacturer’s expected profits are higher and the consumers pay a lower retail price; and (3) among the four joint strategies, the dominant retailer always prefers the joint strategy of percentage-markup plus ex-post effort decision. However, the dominated manufacturer always prefers the joint strategy of dollar-markup plus ex-post effort decision, which is also beneficial to the end consumers.     

Make-or-buy service capacity decision in a supply chain providing after-sales service

We consider a supply chain comprising a manufacturer and a retailer. The manufacturer supplies a product to the retailer, while the retailer sells the product bundled with after-sales service to consumers in a fully competitive market. The sales volume is affected by the retailer’s service-level commitment. The retailer can build service capacity in-house at a deterministic price before service demand is realized, or buy the service from an outsourcing market at an uncertain price after service demand realization. We find that the outsourcing market encourages the retailer to make a higher level of service commitment, while prompting the manufacturer to reduce the wholesale price, resulting in more demand realization. We analyze how the expected cost of the service in the outsourcing market and the retailer’s risk attitude affect the decisions of both parties. We derive the conditions under which the retailer is willing to build service capacity in-house and under which it will buy the service from the outsourcing market. Moreover, we find that the manufacturer’s sharing with the retailer the cost to build service capacity improves the profits of both parties.     

Contract type and decision right of sales promotion in supply chain management with a capital constrained retailer

From the practices of Chinese consumer electronics market, we find there are two key issues in supply chain management: The first issue is the contract type of either wholesale price contracts or consignment contracts with revenue sharing, and the second issue is the decision right of sales promotion (such as advertising, on-site shopping assistance, rebates, and post-sales service) owned by either manufacturers or retailers. We model a supply chain with one manufacturer and one retailer who has limited capital and faces deterministic demand depending on retail price and sales promotion. The two issues interact with each other. We show that only the combination (called as chain business mode) of a consignment contract with the manufacturer’s right of sales promotion or a wholesale price contract with the retailer’s right of sales promotion is better for both members. Moreover, the latter chain business mode is realized only when the retailer has more power in the chain and has enough capital, otherwise the former one is realized. But which one is preferred by customers? We find that the former is preferred by customers who mainly enjoy low price, while the latter is preferred by those who enjoy high sales promotion level.     

Consignment contracts with retail competition

Consignment contracts have been widely employed in many industries. Under such contracts, items are sold at a retailer’s but the supplier retains the full ownership of the inventory until purchased by consumers; the supplier collects payment from the retailer based on actual units sold. We investigate how competition among retailers influences the supply chain decisions and profits under different consignment arrangements, namely a consignment price contract and a consignment contract with revenue share. First, we investigate how these two consignment contracts and a price only contract compare from the perspective of each supply chain partner. We find that the retailers benefit more from a consignment price contract than from a consignment contract with revenue share or a price only contract, regardless of the level of retailer differentiation. The supplier’s most beneficial contact, however, critically depends upon the level of retailer differentiation: a consignment contract with revenue share is preferable for the supplier if retailer differentiation is strong; otherwise a consignment price contract is preferable. Second, we study how retailer differentiation affects the profits of all supply chain partners. We find that less retailer differentiation improves the supplier’s profit for both types of consignment contract. Moreover, less retailer differentiation improves profits of the retailers in a consignment price contract, but not necessarily in a consignment contract with revenue share.     

Complexity analysis of dynamic noncooperative game models for closed-loop supply chain with product recovery

In this paper, we consider a closed-loop supply chain (CLSC) with product recovery, which is composed of one manufacturer and one retailer. The retailer is in charge of recollecting and the manufacturer is responsible for product recovery. The system can be regarded as a coupling dynamics of the forward and reverse supply chain. Under different decision criteria, two noncooperative game models: Stackelberg game model and peer-to-peer game model are developed. The dynamic phenomena, such as the bifurcation, chaos and sensitivity to initial values are analyzed through bifurcation diagrams and the largest Lyapunov exponent (LLE). The influences of decision parameters on the complex nonlinear dynamics behaviors of the two models are further analyzed by comparing parameter basin plots, and the results show that with the improvement of retailer’s competitive position, the CLSC system will be more easier to enter into chaos.     

Production and availability policies through the Markov Decision Process and myopic methods for contractual and selective orders

In this paper, we consider a supply chain with one manufacturer, one retailer, and some online customers. In addition to supplying the retailer, manufacturers may selectively take orders from individuals online. Through the Markov Decision Process, we explore the optimal production and availability policy for a manufacturer to determine whether to produce one more unit of products and whether to indicate “in stock” or “out of stock” on website. We measure the benefits and influences of adding online customers with and without the retailer’s inventory information sharing. We also simulate the production and availability policy via a myopic method, which can be implemented easily in the real world. Prediction of simple switching functions for the production and availability is proposed. We find the information sharing, production capacity and unit profit from online orders are the primary factors influencing manufacturer profits and optimal policy. The manufacturer might reserve 50% production capacity for contractual orders from the retailer and devote the remaining capacity to selective orders from spontaneous online customers.     

基于提前订货折扣和延期支付契约的双渠道供应链运作策略研究

在随机需求环境下, 构建了四种不同情形下零售商和双渠道制造商利用契约机制进行竞争的供应链决策模型, 并给出了各情形下供应链成员最优决策和利润。研究发现, 相对于供应链无任何契约情形, 双渠道供应链中各主体均提供契约来增加自身需求和利润的策略并非始终是有效的, 一定条件下供应链各主体利润均受损。当供应链中仅零售商为下游顾客提供提前订货折扣契约, 而制造商不提供任何契约时, 供应链各主体利润均达到最大。因而, 对双渠道制造商来说, 当零售商采用一定契约策略增大其渠道需求并降低制造商网络渠道需求时, 制造商最优的策略并非是采用“敌对”的契约策略来进一步增加自身网络渠道需求, 而是采用“搭便车”策略, 不为下游顾客提供任何契约优惠, 而从零售商渠道获得更多批发收益, 并最终实现自身总收益的最大化。     

考虑权力结构的产品服务供应链服务渠道选择及协调研究

在制造业服务化转型过程中,传统的产品供应链转变为了产品服务供应链,为顾客提供产品和服务,服务可以由制造商或零售商提供,权力结构会对服务渠道的选择产生影响。本文通过建立博弈模型,研究了制造商为核心、零售商为核心以及制造商与零售商权力均等三种权力结构下最优服务渠道的选择问题,并应用两部定价契约对最优服务渠道的结果进行协调。研究发现,当制造商为核心时,最优的服务渠道为零售商提供服务,当零售商为核心时,最优的服务渠道为制造商提供服务,当制造商与零售商权力均等时,不存在最优的服务渠道。两部定价契约可以实现最优服务渠道的协调,最后通过数值仿真对结论进行了验证。     

竞争环境下供应链的BOPS合作策略及其对交通拥堵改善的影响

针对由一个拥有线上直销渠道的制造商以及一个线下零售商组成的供应链,考虑消费者对不同渠道的偏好构建了供应链博弈模型,研究了竞争环境下制造商与零售商的最优BOPS合作策略,并分析了BOPS合作在改善交通拥堵方面的作用。研究表明,BOPS合作在缓解供应链双重边际效应的同时会加剧渠道之间的价格竞争,所以并不总是对供应链有利;仅当消费者线上渠道偏好程度比较低且线下麻烦成本比较大时,制造商和零售商才会都从BOPS合作中受益从而自愿达成合作,其他情形下制造商可根据供应链利润变化设计转移支付契约促成与线下零售商的BOPS合作并实现双赢;此外,一定条件下BOPS合作能够通过调整渠道需求结构,在保证供应链成员利润的同时对交通拥堵改善也带来正向作用。     

Joint pricing-servicing decision and channel strategies in the supply chain

This paper investigates the equilibrium behavior of a two-echelon supply chain in four channel strategies: (i) vertical integration, (ii) vertical Nash (iii) manufacturer’s Stackelberg and (vi) retailer’s Stackelberg. We examine the price and service level decision for each of the above four channel strategies in two cases: (i) Simultaneous service-level decision: Here, the manufacturer and retailer simultaneously choose a service level. (ii) Sequentially service-level decision: Here, the manufacturer and retailer sequentially choose a service level. We model the demand as a deterministic linear function of retailer’s price and both manufacturer’s and retailer’s service levels. We discuss the optimal configuration from each individual’s perspective for each of the above channel strategies. We show that vertical integration dominates other strategies and leads to the highest service level but lowest retail price among various channel coordination policies considered here. We yield several conclusions about the provision of service level by each supply chain individual to coordinate the channel.     

Wholesale pricing and evolutionarily stable strategies of retailers with imperfectly observable objective

This paper develops a one-population (indirect) evolutionary game model of a supply chain with one manufacturer/supplier and many (a sufficiently large number of) retailers to study how the retailer’s marketing objective depends on the wholesale price, its observability, the error probability of the observed result on the rival’s preference, the market scale and the retailer’s bargaining power. This paper also presents an algorithm for computing the optimal wholesale price of the manufacturer. We find that the profit (revenue) maximization behavior is an evolutionarily stable marketing strategy if the wholesale price is sufficiently high (low). Given an appropriate wholesale price, the revenue maximization behavior coexists with the profit maximization behavior in the retailers’ population. The larger the market scale, the stronger the motivation of the retailer to take profit maximization behavior due to a higher wholesale price. The cross effects of the retailer’s reservation payoff and the other factors should be considered in the decision process.     

A two-echelon inventory model for a deteriorating item with stock-dependent demand,partial backlogging and capacity constraints

This study investigates a two-echelon supply chain model for deteriorating inventory in which the retailer’s warehouse has a limited capacity. The system includes one wholesaler and one retailer and aims to minimise the total cost. The demand rate in retailer is stock-dependent and in case of any shortages, the demand is partially backlogged. The warehouse capacity in the retailer (OW) is limited; therefore the retailer can rent a warehouse (RW) if needed with a higher cost compared to OW. The optimisation is done from both the wholesaler’s and retailer’s perspectives simultaneously. In order to solve the problem a genetic algorithm is devised. After developing a heuristic a numerical example together with sensitivity analysis are presented. Finally, some recommendations for future research are presented.     

不同权力结构对制造商双渠道供应链的影响研究

在一个制造商和一个零售商组成的供应链中, 制造商拥有线下传统渠道及线上直销双渠道。首先根据消费者剩余理论, 构建了制造商双渠道需求函数;接着分别构建了两类Stackelberg博弈及Nash博弈三种权力结构下制造商和零售商的利润模型并对模型进行了求解;最后分析了三种不同权力结构对制造商双渠道供应链的影响。研究发现:制造商线上直销渠道价格不受三种博弈权力结构的影响;线下传统渠道零售价格、需求, 线上直销渠道需求及制造商双渠道供应链总利润不受两类Stackelberg博弈权力结构的影响;线下传统渠道零售价格及线上直销渠道需求在Nash博弈权力结构下最小, 而线下传统渠道需求及供应链总利润在Nash博弈权力结构下最大;制造商批发价格、利润及零售商利润对三种博弈权力结构较敏感, 随供应链成员自身博弈权力地位的下降而逐渐降低。     

An uncooperative order model for items with trade credit,inventory-dependent demand and limited displayed-shelf space

This paper considers a two-echelon supply chain where a supplier sells a single product through a retailer, who faces an inventory-dependent demand. The supplier hopes to incentive the retailer to order more items by offering trade credit. The retailer places the ordered items on the display shelf (DS) with limited space and stocks the remaining items (if any) that exceed the shelf capacity in his/her backroom/warehouse (BW). From the supplier’s perspective, we focus mainly on under which conditions the supplier should offer trade credit and how he/she should design such trade credit policy and corresponding ordering policy to obtain much more benefits. From the retailer’s perspective, we discuss whether the retailer needs BW and exactly how many items need to be stocked in BW when the supplier offers trade credit. We formulate a “supplier-Stackelberg” game model, from which we obtain the conditions under which the presented simple trade credit policy not only increases the overall chain profit but also each member’s profit. We also show that the trade credit policy is always more beneficial to the retailer than to the supplier if it is offered.