Queuing system with state-dependent controlled batch arrivals and server under maintenance

This paper deals with a single server Markovian queue subject to maintenance of the server. A batch of customers is allowed whenever the server is idle such that each individual customer in the batch is subject to a control admission policy upon arrival. Explicit expressions are obtained for the time dependent probabilities of the system size in terms of the modified Bessel functions. The steady state analysis and key performance measures of the system are also studied. Finally, some numerical illustrations are presented.     

An Exact Solution for the State Probabilities of the Multi-Class,Multi-Server Queue with Preemptive Priorities

We consider a multi-class, multi-server queueing system with preemptive priorities. We distinguish two groups of priority classes that consist of multiple customer types, each having their own arrival and service rate. We assume Poisson arrival processes and exponentially distributed service times. We derive an exact method to estimate the steady state probabilities. Because we need iterations to calculate the steady state probabilities, the only error arises from choosing a finite number of matrix iterations. Based on these probabilities, we can derive approximations for a wide range of relevant performance characteristics, such as the moments of the number of customers of a certain type in the system en the expected postponement time for each customer class. We illustrate our method with some numerical examples. Numerical results show that in most cases we need only a moderate number of matrix iterations (∼20) to obtain an error less than 1% when estimating key performance characteristics.This revised version was published online in June 2005 with corrected coverdate     

Optimal dynamic equilibrium in insurance policies

Insurance companies sell contracts of various types each of them having a specific probability of return. Insurers may also own, at the same time, several insurance contracts which evolve through time. In this context, expectation and variance of the free reserves appear as functions of the number of customers in different classes as well as their evolution. Assuming that the customer system can be formulated as an open Markov one characterized by free entry, it is interesting to seek the optimal new customer distribution over the different customer classes j, which permits the minimization of the variance of free reserves for a desired average level of free reserves at a given time horizon. It is shown that, under some conditions, the customer system converges to an optimal growth steady state.     

具有第二次可选服务的带反馈的N-策略Mx/G/1(E,MV)排队系统分析

研究N策略下的批量到达的具有第二次可选择服务且两次服务均可反馈的多重休假排队系统。建立了休假、反馈、可选服务多类型相结合的排队模型。本文采用补充变量法，首先建立了系统稳态下的状态转移方程，通过求解得到了稳态下系统队长的概率母函数，进而计算出稳态下系统的平均队长。对稳态队长进行分析之后，我们又给出了稳态队长的随机分解定理，其中给出了附加队长的明确概率解释。     

Perishable Inventory System at Service Facilities with N Policy

Abstract

This article presents a perishable stochastic inventory system under continuous review at a service facility in which the waiting hall for customers is of finite size M. The service starts only when the customer level reaches N (< M), once the server has become idle for want of customers. The maximum storage capacity is fixed as S. It is assumed that demand for the commodity is of unit size. The arrivals of customers to the service station form a Poisson process with parameter λ. The individual customer is issued a demanded item after a random service time, which is distributed as negative exponential. The items of inventory have exponential life times. It is also assumed that lead time for the reorders is distributed as exponential and is independent of the service time distribution. The demands that occur during stock out periods are lost.The joint probability distribution of the number of customers in the system and the inventory levels is obtained in steady state case. Some measures of system performance in the steady state are derived. The results are illustrated with numerical examples.     

Sojourn times in (discrete) time shared systems and their continuous time limits

We study the mean sojourn times in two M/G/1 weighted round-robin systems: the weight of a customer at any given point in time in the first system is a function of its age (imparted service), while in the second system the weight is a function of the customer’s remaining processing time (RPT). We provide a sufficient condition under which the sojourn time of a customer with large service requirement (say, x) and that arrives in the steady state is close to that of a customer which starts a busy period and has the same service requirement. A sufficient condition is then provided for continuity of the performance metric (the mean sojourn time) as the quanta size in the discrete time system converges to 0. We then consider a multi-class system and provide relative ordering of the mean sojourn times among the various classes.     

The MAP/(PH/PH)/1 queue with self-generation of priorities and non-preemptive service

Customers arriving according to a Markovian arrival process are served at a single server facility. Waiting customers generate priority at a constant rate γ$\gamma$; such a customer waits in a waiting space of capacity 1 if this waiting space is not already occupied by a priority generated customer; else it leaves the system. A customer in service will be completely served before the priority generated customer is taken for service (non-preemptive service discipline). Only one priority generated customer can wait at a time and a customer generating into priority at that time will have to leave the system in search of emergency service elsewhere. The service times of ordinary and priority generated customers follow PH-distributions. The matrix analytic method is used to compute the steady state distribution. Performance measures such as the probability of n consecutive services of priority generated customers, the probability of the same for ordinary customers, and the mean waiting time of a tagged customer are found by approximating them by their corresponding values in a truncated system. All these results are supported numerically.     

A mixed priority retrial queue with negative arrivals,unreliable server and multiple vacations

A retrial queue accepting two types of positive customers and negative arrivals, mixed priorities, unreliable server and multiple vacations is considered. In case of blocking the first type customers can be queued whereas the second type customers leave the system and try their luck again after a random time period. When a first type customer arrives during the service of a second type customer, he either pushes the customer in service in orbit (preemptive) or he joins the queue waiting to be served (non-preemptive). Moreover negative arrivals eliminate the customer in service and cause server’s abnormal breakdown, while in addition normal breakdowns may also occur. In both cases the server is sent immediately for repair. When, upon a service or repair completion, the server finds no first type customers waiting in queue remains idle and activates a timer. If timer expires before an arrival of a positive customer the server departs for multiple vacations. For such a system the stability conditions and the system state probabilities are investigated both in a transient and in a steady state. A stochastic decomposition result is also presented. Interesting applications are also discussed. Numerical results are finally obtained and used to investigate system performance.     

Product form solution for exponential G-networks with dependent service and completion of service of killed customers

Queueing networks with negative customers (G-networks), Poisson flow of positive customers, multi-server exponential nodes, and dependent service at the different nodes are studied. Every customer arriving at the network is defined by a set of random parameters: customer route, the length of customer route, customer volume and his service time at each route stage as well. A killed positive customer is removed at the last place in the queue and quits the network just after his remaining service time will be elaborated. For such G-networks, the multidimensional stationary distribution of the network state probabilities is shown to be representable in product form.     

Discrete NT-policy single server queue with Markovian arrival process and phase type service

We consider a discrete time single server queueing system in which arrivals are governed by the Markovian arrival process. During a service period, all customers are served exhaustively. The server goes on vacation as soon as he/she completes service and the system is empty. Termination of the vacation period is controlled by two threshold parameters N and T, i.e. the server terminates his/her vacation as soon as the number waiting reaches N or the waiting time of the leading customer reaches T units. The steady state probability vector is shown to be of matrix-geometric type. The average queue length and the probability that the server is on vacation (or idle) are obtained. We also derive the steady state distribution of the waiting time at arrivals and show that the vacation period distribution is of phase type.     

An MX/G/1 queueing system with a setup period and a vacation period

This paper deals with an M^X/G/1 queueing system with a vacation period which comprises an idle period and a random setup period. The server is turned off each time when the system becomes empty. At this point of time the idle period starts. As soon as a customer or a batch of customers arrive, the setup of the service facility begins which is needed before starting each busy period. In this paper we study the steady state behaviour of the queue size distributions at stationary (random) point of time and at departure point of time. One of our findings is that the departure point queue size distribution is the convolution of the distributions of three independent random variables. Also, we drive analytically explicit expressions for the system state probabilities and some performance measures of this queueing system. Finally, we derive the probability generating function of the additional queue size distribution due to the vacation period as the limiting behaviour of the M^X/M/1 type queueing system. This revised version was published online in June 2006 with corrections to the Cover Date.     

Analysis of M/M/S queues with 1-limited service

In this paper, a multiple server queue, in which each server takes a vacation after serving one customer is studied. The arrival process is Poisson, service times are exponentially distributed and the duration of a vacation follows a phase distribution of order 2. Servers returning from vacation immediately take another vacation if no customers are waiting. A matrix geometric method is used to find the steady state joint probability of number of customers in the system and busy servers, and the mean and the second moment of number of customers and mean waiting time for this model. This queuing model can be used for the analysis of different kinds of communication networks, such as multi-slotted networks, multiple token rings, multiple server polling systems and mobile communication systems.     

A batch arrival retrial queue with two phases of service and Bernoulli vacation schedule

We consider an M X /G/1 queueing system with two phases of heterogeneous service and Bernoulli vacation schedule which operate under a linear retrial policy. In addition, each individual customer is subject to a control admission policy upon the arrival. This model generalizes both the classical M/G/1 retrial queue with arrivals in batches and a two phase batch arrival queue with a single vacation under Bernoulli vacation schedule. We will carry out an extensive stationary analysis of the system , including existence of the stationary regime, embedded Markov chain, steady state distribution of the server state and number of customer in the retrial group, stochastic decomposition and calculation of the first moment.     

Delay analysis of a two-class batch-service queue with class-dependent variable server capacity

In this paper, we analyse the delay of a random customer in a two-class batch-service queueing model with variable server capacity, where all customers are accommodated in a common single-server first-come-first-served queue. The server can only process customers that belong to the same class, so that the size of a batch is determined by the length of a sequence of same-class customers. This type of batch server can be found in telecommunications systems and production environments. We first determine the steady state partial probability generating function of the queue occupancy at customer arrival epochs. Using a spectral decomposition technique, we obtain the steady state probability generating function of the delay of a random customer. We also show that the distribution of the delay of a random customer corresponds to a phase-type distribution. Finally, some numerical examples are given that provide further insight in the impact of asymmetry and variance in the arrival process on the number of customers in the system and the delay of a random customer.     

Age Process, Workload Process, Sojourn Times, and Waiting Times in a Discrete Time SM[K]/PH[K]/1/FCFS Queue

In this paper, we study a discrete time queueing system with multiple types of customers and a first-come-first-served (FCFS) service discipline. Customers arrive according to a semi-Markov arrival process and the service times of individual customers have PH-distributions. A GI/M/1 type Markov chain for a generalized age process of batches of customers is introduced. The steady state distribution of the GI/M/1 type Markov chain is found explicitly and, consequently, the steady state distributions of the age of the batch in service, the total workload in the system, waiting times, and sojourn times of different batches and different types of customers are obtained. We show that the generalized age process and a generalized total workload process have the same steady state distribution. We prove that the waiting times and sojourn times have PH-distributions and find matrix representations of those PH-distributions. When the arrival process is a Markov arrival process with marked transitions, we construct a QBD process for the age process and the total workload process. The steady state distributions of the waiting times and the sojourn times, both at the batch level and the customer level, are obtained from the steady state distribution of the QBD process. A number of numerical examples are presented to gain insight into the waiting processes of different types of customers.AMS subject classification: 60K25, 60J10This revised version was published online in June 2005 with corrected coverdate     

Delay Distribution of (Im)Patient Customers in a Discrete Time D-MAP/PH/1 Queue with Age-Dependent Service Times

This paper presents an algorithmic procedure to calculate the delay distribution of (im)patient customers in a discrete time D-MAP/PH/1 queue, where the service time distribution of a customer depends on his waiting time. We consider three different situations: impatient customers in the waiting room, impatient customers in the system, that is, if a customer has been in the waiting room, respectively, in the system for a time units it leaves the waiting room, respectively, the system. In the third situation, all customers are patient – that is, they only leave the system after completing service. In all three situations the service time of a customer depends upon the time he has spent in the waiting room. As opposed to the general approach in many queueing systems, we calculate the delay distribution, using matrix analytic methods, without obtaining the steady state probabilities of the queue length. The trick used in this paper, which was also applied by Van Houdt and Blondia [J. Appl. Probab., Vol. 39, No. 1 (2002) pp. 213–222], is to keep track of the age of the customer in service, while remembering the D-MAP state immediately after the customer in service arrived. Possible extentions of this method to more general queues and numerical examples that demonstrate the strength of the algorithm are also included.     

On the M/G/1 queue with feedback and optional server vacations based on a single vacation policy

We study a single server queue with batch arrivals and general (arbitrary) service time distribution. The server provides service to customers, one by one, on a first come, first served basis. Just after completion of his service, a customer may leave the system or may opt to repeat his service, in which case this customer rejoins the queue. Further, just after completion of a customer's service the server may take a vacation of random length or may opt to continue staying in the system to serve the next customer. We obtain steady state results in explicit and closed form in terms of the probability generating functions for the number of customers in the queue, the average number of customers and the average waiting time in the queue. Some special cases of interest are discussed and some known results have been derived. A numerical illustration is provided.     

Explicit solutions for the steady state distributions in M/PH/1 queues with workload dependent balking

We consider an M/PH/1 queue with balking based on the workload. An arriving customer joins the queue and stays until served only if the system workload is below a fixed level at the time of arrival. The steady state workload distribution in such a system satisfies an integral equation. We derive a differential equation for Phase type service time distribution and we solve it explicitly, with Erlang, Hyper-exponential and Exponential distributions as special cases. We illustrate the results with numerical examples.     

Multi-server queueing systems with cooperation of the servers

In this paper, we consider an N-server queueing model with homogeneous servers in which customers arrive according to a stationary Poisson arrival process. The service times are exponentially distributed. Two new customer’s service disciplines assuming simultaneous service of arriving customer by all currently idle servers are discussed. The steady state analysis of the queue length and sojourn time distribution is performed by means of the matrix analytic methods. Numerical examples, which illustrate advantage of introduced disciplines comparing to the classical one, are presented.     

Stochastic decomposition in production inventory with service time

We study an (s, S) production inventory system where the processing of inventory requires a positive random amount of time. As a consequence a queue of demands is formed. Demand process is assumed to be Poisson, duration of each service and time required to add an item to the inventory when the production is on, are independent, non-identically distributed exponential random variables. We assume that no customer joins the queue when the inventory level is zero. This assumption leads to an explicit product form solution for the steady state probability vector, using a simple approach. This is despite the fact that there is a strong correlation between the lead-time (the time required to add an item into the inventory) and the number of customers waiting in the system. The technique is: combine the steady state vector of the classical M/M/1 queue and the steady state vector of a production inventory system where the service is instantaneous and no backlogs are allowed. Using a similar technique, the expected length of a production cycle is also obtained explicitly. The optimal values of S and the production switching on level s have been studied for a cost function involving the steady state system performance measures. Since we have obtained explicit expressions for the performance measures, analytic expressions have been derived for calculating the optimal values of S and s.