The M/G/c queue in light traffic

Under light traffic, we investigate the quality of a well‐known approximation for first‐moment performance measures for an M/G/c queue, and, in particular, conditions under which the approximation is either an upper or a lower bound. The approach is to combine known relationships between quantities such as average delay and time‐average work in system with direct sample‐path comparisons of system operation under two modes of operation: conventional FIFO and a version of preemptive LIFO. We then use light traffic limit theorems to show an inequality between time‐average work of the M/G/c queue and that of the approximation. In the process, we obtain new and improved approximations. This revised version was published online in June 2006 with corrections to the Cover Date.     

Sharp and simple bounds for the Erlang delay and loss formulae

We prove some simple and sharp lower and upper bounds for the Erlang delay and loss formulae and for the number of servers that invert the Erlang delay and loss formulae. We also suggest simple and sharp approximations for the number of servers that invert the Erlang delay and loss formulae. We illustrate the importance of these bounds by using them to establish convexity proofs. We show that the probability that the M/M/s queue is empty is a decreasing and convex function of the traffic intensity. We also give a very short proof to show that the Erlang delay formula is convex in the traffic intensity when the number of servers is held constant. The complete proof of this classical result has never been published. We also give a very short proof to show that the Erlang delay formula is a convex function of the (positive integer) number of servers. One of our results is then used to get a sharp bound to the Flow Assignment Problem.     

The infinite server queue and heuristic approximations to the multi-server queue with and without retrials

In this paper, properties of the time-dependent state probabilities of theM _t /G/∞ queue, when the queue is assumed to start empty are studied. Those results are compared with corresponding time-dependent results for theM/M/1 queue. Approximation to the time-dependent state probabilities of theM/G/m/m queue by means of the corresponding time-dependent state probabilities of theM/G/∞ queue are discussed. Through a decomposition formula it is shown that the main performance characteristics of the ergodicM/M/m/m+d queue are sums of the corresponding random variables for the ergodicM/M/m/m andM/M/1/1+(d−1) queues, respectively, weighted by the 3-rd Erlang formula (stationary probability of waiting or being lost for theM/M/m/m+d queue). Successful exact and approximation extensions of this kind of decomposition formula to theM/M/m/m+d queue with retrials are presented.     

The Virtual Waiting Time of the M/G/1 Queue with Impatient Customers

The M/G/1 queue with impatient customers is studied. The complete formula of the limiting distribution of the virtual waiting time is derived explicitly. The expected busy period of the queue is also obtained by using a martingale argument.     

AnM/M/s-consistent diffusion model for theGI/G/s queue

This paper develops a diffusion-approximation model for a stableGI/G/s queue: The queue-length process in theGI/G/s queue is approximated by a diffusion process on the nonnegative real line. Some heuristics on the state space and the infinitesimal parameters of the approximating diffusion process are introduced to obtain an approximation formula for the steady-state queue-length distribution. It is shown that the formula is consistent with the exact results for theM/M/s andM/G/ queues. The accuracy of the approximations for principal congestion measures are numerically examined for some particular cases.     

A note on the optimality of the N- and D-policies for the M/G/1 queue

This note considers the N- and D-policies for the M/G/1 queue. We concentrate on the true relationship between the optimal N- and D-policies when the cost function is based on the expected number of customers in the system.     

TheM/G/1 queue with processor sharing and its relation to a feedback queue

The central model of this paper is anM/M/1 queue with a general probabilistic feedback mechanism. When a customer completes his ith service, he departs from the system with probability 1–p(i) and he cycles back with probabilityp(i). The mean service time of each customer is the same for each cycle. We determine the joint distribution of the successive sojourn times of a tagged customer at his loops through the system. Subsequently we let the mean service time at each loop shrink to zero and the feedback probabilities approach one in such a way that the mean total required service time remains constant. The behaviour of the feedback queue then approaches that of anM/G/1 processor sharing queue, different choices of the feedback probabilities leading to different service time distributions in the processor sharing model. This is exploited to analyse the sojourn time distribution in theM/G/1 queue with processor sharing.Some variants are also considered, viz., anM/M/1 feedback queue with additional customers who are always present, and anM/G/1 processor sharing queue with feedback.     

Consecutive customer losses in oscillating GIX/M//n systems with state dependent services rates

We address the probability that k or more Consecutive Customer Losses take place during a busy period of a queue, the so-called k-CCL probability, for oscillating GI ^X /M//n systems with state dependent services rates, also denoted as GI ^X /M(m)−M(m)//n systems, in which the service rates oscillate between two forms according to the evolution of the number of customers in the system. We derive an efficient algorithm to compute k-CCL probabilities in these systems starting with an arbitrary number of customers in the system that involves solving a linear system of equations. The results derived are illustrated for specific sets of parameters.     

Asymptotic Results and a Markovian Approximation for the M(n)/M(n)/s+GI System

In this paper for the M(n)/M(n)/s+GI system, i.e. for a s-server queueing system where the calls in the queue may leave the system due to impatience, we present new asymptotic results for the intensities of calls leaving the system due to impatience and a Markovian system approximation where these results are applied. Furthermore, we present a new proof for the formulae of the conditional density of the virtual waiting time distributions, recently given by Movaghar for the less general M(n)/M/s+GI system. Also we obtain new explicit expressions for refined virtual waiting time characteristics as a byproduct.     

Analysis of the M X /G/1 Queue Under D-Policy

Abstract

We study the queue length of the M ^X /G/1 queue under D-policy. We derive the queue length PGF at an arbitrary point of time. Then, we derive the mean queue length. As special cases, M/G/1, M ^X /M/1, and M/M/1 queue under D-policy are investigated. Finally, the effects of employing D-policy are discussed.     

Approximations for the <Emphasis Type="Italic">M</Emphasis>/<Emphasis Type="Italic">GI</Emphasis>/<Emphasis Type="Italic">N</Emphasis>+<Emphasis Type="Italic">GI</Emphasis> type call center

In this paper, we propose approximations to compute the steady-state performance measures of the M/GI/N+GI queue receiving Poisson arrivals with N identical servers, and general service and abandonment-time distributions. The approximations are based on scaling a single server M/GI/1+GI queue. For problems involving deterministic and exponential abandon times distributions, we suggest a practical way to compute the waiting time distributions and their moments using the Laplace transform of the workload density function. Our first contribution is numerically computing the workload density function in the M/GI/1+GI queue when the abandon times follow general distributions different from the deterministic and exponential distributions. Then we compute the waiting time distributions and their moments. Next, we scale-up the M/GI/1+GI queue giving rise to our approximations to capture the behavior of the multi-server system. We conduct extensive numerical experiments to test the speed and performance of the approximations, which prove the accuracy of their predictions.      

Asymptotic expansions for waiting time probabilities in an M/G/1 queue with long-tailed service time

We consider anM/G/1 queue with FCFS queue discipline. We present asymptotic expansions for tail probabilities of the stationary waiting time when the service time distribution is longtailed and we discuss an extension of our methods to theM ^[x]/G/1 queue with batch arrivals.     

On the multi-phase M/G/1 queueing system with random feedback

In this paper we consider an M/G/1 queue with k phases of heterogeneous services and random feedback, where the arrival is Poisson and service times has general distribution. After the completion of the i-th phase, with probability θ _i the (i + 1)-th phase starts, with probability p _i the customer feedback to the tail of the queue and with probability 1 − θ _i − p _i  = q _i departs the system if service be successful, for i = 1, 2 , . . . , k. Finally in kth phase with probability p _k feedback to the tail of the queue and with probability 1 − p _k departs the system. We derive the steady-state equations, and PGF’s of the system is obtained. By using them the mean queue size at departure epoch is obtained.     

Consecutive customer losses in regular and oscillating <Emphasis Type="Italic">M</Emphasis><Superscript><Emphasis Type="Italic">X</Emphasis></Superscript>/<Emphasis Type="Italic">G</Emphasis>/1/<Emphasis Type="Italic">n</Emphasis> systems

We derive fast recursions to compute the probability that k or more consecutive customer losses take place during a busy period of a queue, the so called k-CCL probability, for regular and oscillating M ^X /G/1/n systems.     

Stationary Distributions of GI/M/c Queue with PH Type Vacations

We study a GI/M/c type queueing system with vacations in which all servers take vacations together when the system becomes empty. These servers keep taking synchronous vacations until they find waiting customers in the system at a vacation completion instant.The vacation time is a phase-type (PH) distributed random variable. Using embedded Markov chain modeling and the matrix geometric solution methods, we obtain explicit expressions for the stationary probability distributions of the queue length at arrivals and the waiting time. To compare the vacation model with the classical GI/M/c queue without vacations, we prove conditional stochastic decomposition properties for the queue length and the waiting time when all servers are busy. Our model is a generalization of several previous studies.     

Large-time asymptotics for the Gt/Mt/st+GIt many-server fluid queue with abandonment

We previously introduced and analyzed the G _t /M _t /s _t +GI _t many-server fluid queue with time-varying parameters, intended as an approximation for the corresponding stochastic queueing model when there are many servers and the system experiences periods of overload. In this paper, we establish an asymptotic loss of memory (ALOM) property for that fluid model, i.e., we show that there is asymptotic independence from the initial conditions as time t evolves, under regularity conditions. We show that the difference in the performance functions dissipates over time exponentially fast, again under the regularity conditions. We apply ALOM to show that the stationary G/M/s+GI fluid queue converges to steady state and the periodic G _t /M _t /s _t +GI _t fluid queue converges to a periodic steady state as time evolves, for all finite initial conditions.     

Numerical approximations for the steady‐state waiting times in a GI/G/1 queue

This paper focuses on easily computable numerical approximations for the distribution and moments of the steadystate waiting times in a stable GI/G/1 queue. The approximation methodology is based on the theory of Fredholm integral equations and involves solving a linear system of equations. Numerical experimentation for various M/G/1 and GI/M/1 queues reveals that the methodology results in estimates for the mean and variance of waiting times within ±1% of the corresponding exact values. Comparisons with competing approaches establish that our methodology is not only more accurate, but also more amenable to obtaining waiting time approximations from the operational data. Approximations are also obtained for the distributions of steadystate idle times and interdeparture times. The approximations presented in this paper are intended to be useful in roughcut analysis and design of manufacturing, telecommunications, and computer systems as well as in the verification of the accuracies of inequalities, bounds, and approximations.     

Equivalence relations in the approximations for the M/G/s/s + r queue

This paper investigates some equivalence relations among previously established approximations for the steady-state distribution in an M/G/s queue with finite waiting spaces. The focus is on four approximations developed by Hokstad [1], Tijms and van Hoorn [2], Miyazawa [3] and Kimura [4]. These approximations have been obtained by completely different approaches and they have different expressions. Equivalence theorems show conditions under which some of the approximations coincide.     

On the distribution of the number of customers in the symmetric M/G/1 queue

We consider an M/G/1 queue with symmetric service discipline. The class of symmetric service disciplines contains, in particular, the preemptive last-come-first-served discipline and the processor-sharing discipline. It has been conjectured in Kella et al. [1] that the marginal distribution of the queue length at any time is identical for all symmetric disciplines if the queue starts empty. In this paper we show that this conjecture is true if service requirements have an Erlang distribution. We also show by a counterexample, involving the hyperexponential distribution, that the conjecture is generally not true. AMS Subject Classifications Primary—60K25; Secondary—90B22     

Analysis of the M/M/1 Queue with Processor Sharing via Spectral Theory

We show in this paper that the computation of the distribution of the sojourn time of an arbitrary customer in a M/M/1 with the processor sharing discipline (abbreviated to M/M/1 PS queue) can be formulated as a spectral problem for a self-adjoint operator. This approach allows us to improve the existing results for this queue in two directions. First, the orthogonal structure underlying the M/M/1 PS queue is revealed. Second, an integral representation of the distribution of the sojourn time of a customer entering the system while there are n customers in service is obtained.