Fuzzy efficiency ranking in fuzzy two-stage data envelopment analysis

Data envelopment analysis (DEA) is a useful tool for efficiency measurement of firms and organizations. Many production systems in the real world are composed of two processes connected in series. Measuring the system efficiency without taking the operation of each process into consideration will obtain misleading results. Two-stage DEA models show the performance of individual processes, thus is more informative than the conventional one-stage models for making decisions. When input and output data are fuzzy numbers, the derived efficiencies become fuzzy as well. This paper proposes a method to rank the fuzzy efficiencies when the exact membership functions of the overall efficiencies derived from fuzzy two-stage model are unknown. By incorporating the fuzzy two-stage model with the fuzzy number ranking method, a pair of nonlinear program is formulated to rank the fuzzy overall efficiency scores of DMUs. Solving the pair of nonlinear programs determines the efficiency rankings. An example of the ranking of the 24 non-life assurance companies in Taiwan is illustrated to explain how the proposed method is applied.     

Interval efficiency measures in data envelopment analysis with imprecise data

The conventional data envelopment analysis (DEA) measures the relative efficiencies of a set of decision making units (DMUs) with exact values of inputs and outputs. For imprecise data, i.e., mixtures of interval data and ordinal data, some methods have been developed to calculate the upper bound of the efficiency scores. This paper constructs a pair of two-level mathematical programming models, whose objective values represent the lower bound and upper bound of the efficiency scores, respectively. Based on the concept of productive efficiency and the application of a variable substitution technique, the pair of two-level nonlinear programs is transformed to a pair of ordinary one-level linear programs. Solving the associated pairs of linear programs produces the efficiency intervals of all DMUs. An illustrative example verifies the idea of this paper. A real case is also provided to give some interpretation of the interval efficiency. Interval efficiency not only describes the real situation in better detail; psychologically, it also eases the tension of the DMUs being evaluated as well as the persons conducting the evaluation.     

Interval DEA模型中决策单元的投影问题

在传统的DEA模型中,最优相对效率模型是在不大于1的范围内研究决策单元的效率的,最差相对效率模型是在不小于1的范围内研究决策单元的效率,这两种模型在研究投影问题时,是在不同的范围内进行的,有一定的片面性.将在interval DEA模型中,研究决策单元的投影问题,该模型是在相同的约束域内研究最优和最差相对效率模型,得出的结论将更加全面,通过两个定理给出了非DEA有效的决策单元在DEA有效面上的投影表达式和非DEA无效的决策单元在DEA无效面上的投影表达式.同时,通过一个实例对决策单元在interval DEA模型中的投影结果与在传统的DEA模型的投影结果进行了比较,发现投影结果比传统模型得到的投影结果对实际的生产有更强的指导意义.     

Measurement of the worst practice of decision-making units in the presence of non-discretionary factors and imprecise data

The objective of the present paper is to propose a novel pair of data envelopment analysis (DEA) models for measurement of relative efficiencies of decision-making units (DMUs) in the presence of non-discretionary factors and imprecise data. Compared to traditional DEA, the proposed interval DEA approach measures the efficiency of each DMU relative to the inefficiency frontier, also called the input frontier, and is called the worst relative efficiency or pessimistic efficiency. On the other hand, in traditional DEA, the efficiency of each DMU is measured relative to the efficiency frontier and is called the best relative efficiency or optimistic efficiency. The pair of proposed interval DEA models takes into account the crisp, ordinal, and interval data, as well as non-discretionary factors, simultaneously for measurement of relative efficiencies of DMUs. Two numeric examples will be provided to illustrate the applicability of the interval DEA models.     

Fuzzy cross-efficiency evaluation: a possibility approach

Cross-efficiency evaluation is an extension of data envelopment analysis (DEA) aimed at ranking decision making units (DMUs) involved in a production process regarding their efficiency. As has been done with other enhancements and extensions of DEA, in this paper we propose a fuzzy approach to the cross-efficiency evaluation. Specifically, we develop a fuzzy cross-efficiency evaluation based on the possibility approach by Lertworasirikul et al. (Fuzzy Sets Syst 139:379–394, 2003a) to fuzzy DEA. Thus, a methodology for ranking DMUs is presented that may be used when data are imprecise, in particular for fuzzy inputs and outputs being normal and convex. We prove some results that allow us to define “consistent” cross-efficiencies. The ranking of DMUs for a given possibility level results from an ordering of cross-efficiency scores, which are real numbers. As in the crisp case, we also develop benevolent and aggressive fuzzy formulations in order to deal with the alternate optima for the weights.     

Cost,Revenue and Profit Efficiency Models in Generalized Fuzzy Data Envelopment Analysis

One of the most important information given by data envelopment analysis models is the cost, revenue and profit efficiency of decision making units (DMUs). Cost efficiency is defined as the ratio of minimum costs to current costs, while revenue efficiency is defined as the ratio of maximum revenue to current revenue of the DMU. This paper presents a framework where data envelopment analysis (DEA) is used to measure cost, revenue and profit efficiency with fuzzy data. In such cases, the classical models cannot be used, because input and output data appear in the form of ranges. When the data are fuzzy, the cost, revenue and profit efficiency measures calculated from the data should be uncertain as well. Fuzzy DEA models emerge as another class of DEA models to account for imprecise inputs and outputs for DMUs. Although several approaches for solving fuzzy DEA models have been developed, numerous deficiencies including the $\alpha$-cut approaches and types of fuzzy numbers must still be improved. This scheme embraces evaluation method based on vector for proposed fuzzy model. This paper proposes generalized cost, revenue and profit efficiency models in fuzzy data envelopment analysis. The practical application of these models is illustrated by a numerical example.     

Super-efficiency and DEA sensitivity analysis

This paper discusses and reviews the use of super-efficiency approach in data envelopment analysis (DEA) sensitivity analyses. It is shown that super-efficiency score can be decomposed into two data perturbation components of a particular test frontier decision making unit (DMU) and the remaining DMUs. As a result, DEA sensitivity analysis can be done in (1) a general situation where data for a test DMU and data for the remaining DMUs are allowed to vary simultaneously and unequally and (2) the worst-case scenario where the efficiency of the test DMU is deteriorating while the efficiencies of the other DMUs are improving. The sensitivity analysis approach developed in this paper can be applied to DMUs on the entire frontier and to all basic DEA models. Necessary and sufficient conditions for preserving a DMU’s efficiency classification are developed when various data changes are applied to all DMUs. Possible infeasibility of super-efficiency DEA models is only associated with extreme-efficient DMUs and indicates efficiency stability to data perturbations in all DMUs.     

基于公共权重的区间DEA效率评价及其排序方法研究

针对传统区间数据包络分析方法,在确定每一个决策单元区间效率的上界和下界时,存在的评价尺度不一致且计算复杂等问题,本文提出了一种同时最大化所有决策单元的效率上界和下界的公共权重区间DEA模型,并给出了一种考虑决策者偏好信息的可能度排序方法,用以解决区间效率的全排序问题。最后,以中国大陆11个沿海省份工业生产效率测算为例说明了所提方法的有效性和实用性。     

Overall performance evaluation: new bounded DEA models against unreachability of efficiency

Data envelopment analysis (DEA) performance evaluation can be implemented from either optimistic or pessimistic perspectives. For an overall performance evaluation from both perspectives, bounded DEA models are introduced to evaluate decision making units (DMUs) in terms of interval efficiencies. This paper reveals unreachability of efficiency and distortion of frontiers associated with the existing bounded DEA models. New bounded DEA models against these problems are proposed by integrating the archetypal optimistic and pessimistic DEA models into a model with bounded efficiency. It provides a new way of deriving empirical estimates of efficiency frontiers in tune with that identified by the archetypal models. Without distortion of frontiers, all DMUs reach interval efficiencies in accordance with that determined by the archetypal models. A unified evaluation and classification result is derived and the efficiency relationships between DMUs are preserved. It is shown that the newly proposed models are more reliable for overall performance evaluation in practice, as illustrated empirically by two examples.     

Rank order data in DEA: A general framework

In data envelopment analysis (DEA), performance evaluation is generally assumed to be based upon a set of quantitative data. In many real world settings, however, it is essential to take into account the presence of qualitative factors when evaluating the performance of decision making units (DMUs). Very often rankings are provided from best to worst relative to particular attributes. Such rank positions might better be presented in an ordinal, rather than numerical sense. The paper develops a general frame work for modeling and treating qualitative data in DEA and provides a unified structure for embedding rank order data into the DEA framework. The existing techniques are discussed and their equivalence is demonstrated. Both continuous and discrete projection models are provided. It is shown that qualitative data can be treated in conventional DEA methodology.     

A new method for evaluating decision making units in DEA

This paper provides a new structure in data envelopment analysis (DEA) for assessing the performance of decision making units (DMUs). It proposes a technique to estimate the DEA efficient frontier based on the Arash Method in a way different from the statistical inferences. The technique allows decisions in the target regions instead of points to benchmark DMUs without requiring any more information in the case of interval/fuzzy DEA methods. It suggests three efficiency indexes, called the lowest, technical and highest efficiency scores, for each DMU where small errors occur in both input and output components of the Farrell frontier, even if the data are accurate. These efficiency indexes provide a sensitivity index for each DMU and arrange both inefficient and technically efficient DMUs together while simultaneously detecting and benchmarking outliers. Two numerical examples depicted the validity of the proposed method.     

Stochastic data envelopment analysis in measuring the efficiency of Taiwan commercial banks

Conventional data envelopment analysis (DEA) for measuring the efficiency of a set of decision making units (DMUs) requires the input/output data to be constant. In reality, however, many observations are stochastic in nature; consequently, the resulting efficiencies are stochastic as well. This paper discusses how to obtain the efficiency distribution of each DMU via a simulation technique. The case of Taiwan commercial banks shows that, firstly, the number of replications in simulation analysis has little effect on the estimation of efficiency means, yet 1000 replications are recommended to produce reliable efficiency means and 2000 replications for a good estimation of the efficiency distributions. Secondly, the conventional way of using average data to represent stochastic variables results in efficiency scores which are different from the mean efficiencies of the presumably true efficiency distributions estimated from simulation. Thirdly, the interval-data approach produces true efficiency intervals yet the intervals are too wide to provide valuable information. In conclusion, when multiple observations are available for each DMU, the stochastic-data approach produces more reliable and informative results than the average-data and interval-data approaches do.     

General and multiplicative non-parametric corporate performance models with interval ratio data

The increasing intensity of global competition has led organizations to utilize various types of performance measurement tools for improving the quality of their products and services. Data envelopment analysis (DEA) is a methodology for evaluating and measuring the relative efficiencies of a set of decision making units (DMUs) that use multiple inputs to produce multiple outputs. All the data in the conventional DEA with input and/or output ratios assumes the form of crisp numbers. However, the observed values of data in real-world problems are sometimes expressed as interval ratios. In this paper, we propose two new models: general and multiplicative non-parametric ratio models for DEA problems with interval data. The contributions of this paper are fourfold: (1) we consider input and output data expressed as interval ratios in DEA; (2) we address the gap in DEA literature for problems not suitable or difficult to model with crisp values; (3) we propose two new DEA models for evaluating the relative efficiencies of DMUs with interval ratios, and (4) we present a case study involving 20 banks with three interval ratios to demonstrate the applicability and efficacy of the proposed models where the traditional indicators are mostly financial ratios.     

On the Use of Ordinal Data in Data Envelopment Analysis

In many problems involving efficiency analysis using DEA, certain factors may be measurable only on an ordinal scale. Specifically, it may be possible only to rank order the DMUs according to a factor, rather than being able to assign a specific numerical value of that factor to each DMU. To illustrate this, we examine a problem involving the evaluation of new technology installations. The presence of qualitative factors in such an environment motivates the need to investigate how such factors can be incorporated into existing efficiency measurement models. In particular, a procedure is presented for incorporating an ordinal factor into the DEA structure, with the resulting formulation being a particular form of cone ratio model. The model is then applied to the technology installation efficiency problem.     

A taxonomy and review of the fuzzy data envelopment analysis literature: Two decades in the making

Data envelopment analysis (DEA) is a methodology for measuring the relative efficiencies of a set of decision making units (DMUs) that use multiple inputs to produce multiple outputs. Crisp input and output data are fundamentally indispensable in conventional DEA. However, the observed values of the input and output data in real-world problems are sometimes imprecise or vague. Many researchers have proposed various fuzzy methods for dealing with the imprecise and ambiguous data in DEA. In this study, we provide a taxonomy and review of the fuzzy DEA methods. We present a classification scheme with four primary categories, namely, the tolerance approach, the α-level based approach, the fuzzy ranking approach and the possibility approach. We discuss each classification scheme and group the fuzzy DEA papers published in the literature over the past 20 years. To the best of our knowledge, this paper appears to be the only review and complete source of references on fuzzy DEA.     

Dominance stochastic models in data envelopment analysis

In this paper stochastic models in data envelopment analysis (DEA) are developed by taking into account the possibility of random variations in input-output data, and dominance structures on the DEA envelopment side are used to incorporate the modelbuilder's preferences and to discriminate efficiencies among decision making units (DMUs). The efficiency measure for a DMU is defined via joint dominantly probabilistic comparisons of inputs and outputs with other DMUs and can be characterized by solving a chance constrained programming problem. Deterministic equivalents are obtained for multivariate symmetric random errors and for a single random factor in the production relationships. The goal programming technique is utilized in deriving linear deterministic equivalents and their dual forms. The relationship between the general stochastic DEA models and the conventional DEA models is also discussed.     

模糊条件下的决策单元相对有效性评价

研究了模糊条件下决策单元的相对有效性评价问题。首先分析了模糊性因素对决策单元相对有效性的影响;然后根据模糊规划取截集方法和DEA评价的经济含义,给出了模糊DEA模型的求解方法;最后定义了决策单元的模糊DEA有效性以及进行有效性排序的平均置信有效性。文末是一个模糊DEA应用的例子。     

Evaluating the performances of decision-making units based on interval efficiencies

Efficiency could be not only the ratio of weighted sum of outputs to that of inputs but also that of weighted sum of inputs to that of outputs. When the previous efficiency measures the best relative efficiency within the range of no more than one, the decision-making units (DMUs) who get the optimum value of one perform best among all the DMUs. If the previous efficiency is measured within the range of no less than one, the DMUs who get the optimum value of one perform worst among all the DMUs. When the later efficiency is measured within the range of no more than one, the DMUs who get the optimum value of one perform worst among all the DMUs. If the later efficiency is measured within the range of no less than one, the DMUs who get the optimum value of one perform best among all the DMUs. This paper mainly studies an interval DEA model with later efficiency, in which efficiency is measured within the range of an interval, whose upper bound is set to one and the lower bound is determined by introducing a virtual ideal DMU, whose performance is definitely superior to any DMUs. The efficiencies, obtained from interval DEA model, turn out to be all intervals and are referred to as interval efficiencies, which combine the best and the worst relative efficiency in a reasonable manner to give an overall assessment of performances for all DMUs. Assessor's preference information on input and output weights is also incorporated into interval DEA model reasonably and conveniently. Through an example, some differences are found from the ranking results obtained from interval DEA model and bounded DEA model using the Hurwicz criterion approach to rank the interval efficiencies.     

Network DEA: A slacks-based measure approach

Traditional DEA models deal with measurements of relative efficiency of DMUs regarding multiple-inputs vs. multiple-outputs. One of the drawbacks of these models is the neglect of intermediate products or linking activities. After pointing out needs for inclusion of them to DEA models, we propose a slacks-based network DEA model, called Network SBM, that can deal with intermediate products formally. Using this model we can evaluate divisional efficiencies along with the overall efficiency of decision making units (DMUs).