Customer order scheduling to minimize the number of late jobs

In the order scheduling problem, every job (order) consists of several tasks (product items), each of which will be processed on a dedicated machine. The completion time of a job is defined as the time at which all its tasks are finished. Minimizing the number of late jobs was known to be strongly NP-hard. In this note, we show that no FPTAS exists for the two-machine, common due date case, unless P = NP. We design a heuristic algorithm and analyze its performance ratio for the unweighted case. An LP-based approximation algorithm is presented for the general multicover problem. The algorithm can be applied to the weighted version of the order scheduling problem with a common due date.