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Designing man–machine interactions for mobile clinical systems: MET triage support using Palm handhelds
Authors:Wojtek Michalowski  Marta Kersten  Szymon Wilk  Roman Słowiński
Institution:1. MET Research Group, School of Management, University of Ottawa, 136 Jean-Jacques Lussier St., P.O. Box 450, Stn. A, Ottawa, Ont., Canada K1N 6N5;2. Medical Computing Laboratory, Queens University, Kingston, Canada;3. Institute of Computing Science, Poznan University of Technology, Poznan, Poland
Abstract:The Mobile Emergency Triage (MET) system is a clinical triage support system that aids physicians in making triage decisions as to whether a child presenting in the Emergency Department of a hospital with a specific pain complaint should be discharged to a family physician, needs to be admitted for further investigation/observation, or requires an urgent specialist consult. The system’s mobile component is designed to work on handheld computers. This paper presents our experience and discusses our original solutions with regard to designing man–machine interactions for mobile clinical support systems. The specific interactions adopted in the MET design that are discussed in the paper were created in consultation with potential end-users and tested at the Children’s Hospital of Eastern Ontario in Ottawa.
Keywords:Decision support systems  Mobile devices  Clinical decision making  Emergency triage support  Human&ndash  machine interaction
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