Worker deployment in dual resource constrained systems with a task-type factor |
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Authors: | John R Zamiska Mohamad Y Jaber Hemant V Kher |
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Institution: | 1. Department of Mechanical and Industrial Engineering, Ryerson University, Toronto, ON, Canada M5B 2K3;2. Department of Business Administration, Alfred Lerner College of Business and Economics, University of Delaware, Newark, DE 19716, USA |
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Abstract: | This paper investigates worker learning and forgetting phenomenon in a dual resource constrained system (DRC) setting. Worker learning and forgetting in two and three stage DRC systems are modeled according to the dual-phase learning and forgetting model (DPLFM), which is based on the theory that a task has separate cognitive and motor requirements. Results show that the task-type (with respect to its learning rate and proportion of cognitive and motor requirements) affects the performance of training and deployment policies in DRC systems, and as such it should be included in future DRC research. |
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Keywords: | Learning Forgetting DRC Cognitive tasks Motor tasks Worker flexibility Deployment policies Human performance |
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