A multicriteria accreditation system for information technology skills and qualifications

Employees must acquire new competences and qualifications throughout their lives, in order to be able to deal with the multiple changes in the labour market. The specific knowledge and competences, acquired either formally or non-formally, must be recognized so that they can be transferred and utilized. The existing titles of studies and accreditation mechanisms do not generally cover this need. This paper aims to propose an integrated approach for the evaluation of information technology knowledge and skills, regardless of where and how they have been acquired, so as to apply a continuous education and training policy. The proposed multicriteria methodology for the evaluation of qualifications and skills concerns candidates wishing to be accredited in an information technology specialization or profession. The methodology refers to the evaluation of the professional experience, studies and vocational training of the candidates for accreditation. It contains the analysis and modelling of the qualitative criteria as well as the implementation of multicriteria aggregation–disaggregation techniques attributing value to each criterion. Then, the candidates are classified in categories of professionals using the Electre Tri method, accepting as input data the multicriteria assessments on each criterion. The proposed evaluation approach has been adapted to the Greek educational system and is applied to a specific example of candidate.