Entropy as a Measure of the Experience Distribution in a Manpower System

It is important when studying a manpower system to be able to measure stability of the experience distribution and thus evade possible trauma. This paper develops the use of entropy as such a measure, both for the comparison of different companies in steady state, and as a means of monitoring the changes in tenure distribution in time for a particular firm. This is achieved by finding the probability of a person to be in a specific length of service class as t→∞ under the more general assumptions possible.