Abstract: | This paper considers a limited queue space, single channel, first come first served heterogeneous queueing system. There are two operating states sayE and F. For either state, the time in transition from one state to the other, follows an exponential distribution. In both the states E and F, the arrivals are Poissonian with different parameters and the service times have different exponential distributions. In either state, an additional number M of units join the system whenever the number already there declines to one unit. Thus the channel is busy at all times. |