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Approximations for the conditional waiting times in the GI/G/c queue
Authors:L.P Seelen  H.C Tijms
Affiliation:Vrije Universiteit, Department of Actuarial Sciences and Econometrics, De Boelelaan 1081, Amsterdam, The Netherlands
Abstract:This note presents a two-moment approximation for the conditional average waiting time in the standard multi-server queue and an approximation for the tail probabilities of the conditional waiting time distribution in the standard single-server queue. These approximations have been tested by extensive numerical experiments.
Keywords:queues  conditional waiting times  approximations
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