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Transient analysis of a two-heterogeneous servers queue with impatient behavior
Institution:Department of Mathematics, Faculty of Science, Menoufia University, Menoufia, Egypt
Abstract:Recently, 1] have obtained the transient solution of multi-server queue with balking and reneging. In this paper, a similar technique is used to drive a new elegant explicit solution for a two heterogeneous servers queue with impatient behavior. In addition, steady-state probabilities of the system size are studied and some important performance measures are discussed for the considered system.
Keywords:M/M/2 queue  Heterogeneous servers  Balking  Reneging  Steady-state probability
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