Individual customer’s behaviour in networks with state-dependent arrival rates

We consider Jackson networks with state-dependent arrival and service rates which show product form or nearly product form steady-states and come up with examples of load-dependent admission control. For these networks we prove an arrival theorem for external as well as for internal arrivals. In case of open tandem systems with state-independent service rates we compute the joint distribution of the sojourn times of a customer in the nodes and the distribution of the customer’s end-to-end-delay. This revised version was published online in June 2006 with corrections to the Cover Date.