Time-dependent analysis of a queue with batch arrivals andn levels of nonpreemptive priority

A queueing system with batch arrivals andn classes of customers with nonpreemptive priorities between them is considered. Each batch arrives according to the Poisson distribution and contains customers of all classes while the service times follow arbitrary distributions with different probability density functions for each class. For such a model the system states probabilities both in the transient and in the steady state are analysed and also expressions for the Laplace transforms of the busy period densities for each class and for the general busy period are obtained.