Human resources scheduling to improve the product quality according to exhaustion limit

The role of human resources in manufacturing systems is very significant, and without efficient human resources we encounter high-price products with low quality. To improve the efficiency of human resources, we need to provide an optimal working schedule for each worker in production period. In this paper, we proposed a mixed-integer nonlinear model to find the best working schedule based on product quality cost and workers reliability. In this model, if the worker’s exhaustion level reaches a specific limit, the worker can rest to increase his reliability level and an accommodator should work instead of him. Since the proposed model is NP-hard, we used an artificial immune system to provide the best working schedule. The results indicate that this model can provide efficient and effective human resources schedule in manufacturing systems.