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Comparing multi-dimensional contingency fit to financial performance of organizations
Authors:Walid F Nasrallah  Suleiman J Qawasmeh
Institution:American University of Beirut, Beirut, Lebanon
Abstract:In theory, it is widely accepted that an organization’s optimal structure is contingent upon various situational factors such as market conditions, nature of work and properties of technology. In practice, providing practical advice based on this understanding has been difficult. This paper demonstrates that it is possible to find a correlation between financial performance, as measured by growth in Return on Assets, and degree of compliance with the recommendations of the contingency theory model known as Interaction Value Analysis (IVA). IVA is based on an abstract theoretical representation of organizational work as a series of value-adding interactions among rational value-maximizing agents. Six different dimensions of an organization’s situation are represented as parameters of the equation that sums up the value added by all interactions within the organization. This “Multi-dimensional” approach is contrasted with the “Multi-contingency” model, which aggregates the effects of multiple contingent-design rules without considering how the rules overlap or otherwise influence one another. The success of the six-parameter IVA model in partially predicting financial performance is an inducement to expand IVA to include more of the parameters included in the Multi-contingency model.
Keywords:Organizational design  Organizational climate  Queuing theory  Game theory  Ad hoc organization  Organizational performance  Self-structured organization  Communication patterns  Effect of technology on organizations  Contingency theory
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