The use of relative priorities in optimizing the performance of a queueing system |
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| Authors: | Refael Hassin Justo Puerto Francisco R Fernández |
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| Institution: | 1. Department of Statistics and Operations Research, Tel Aviv University, Tel Aviv 69987, Israel;2. Department of Statistics and Operations Research, University of Seville, 41012 Sevilla, Spain |
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| Abstract: | Relative priorities in an n-class queueing system can reduce server and customer costs. This property is demonstrated in a single server Markovian model where the goal is to minimize a non-linear cost function of class expected waiting times. Special attention is given to minimizing server’s costs when the expected waiting time of each class is restricted. |
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| Keywords: | Relative priorities |
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