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Priority option pricing in an M/M/m queue
Authors:Antonios Printezis  Apostolos Burnetas
Institution:a Department of Management, School of Global Management and Leadership, Arizona State University, USA
b Department of Mathematics, University of Athens, Greece
Abstract:We study a system where the service provider offers priority options. We identify the optimal option pricing policy, by deriving the optimal number a customer would buy and the customer’s exercise policy as a function of system congestion, options remaining, time to expiration and possibility of balking.
Keywords:Priority pricing  Service options  Dynamic programming
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