Probability analysis of the repairable queueing systemM/G(E k /H)/1

The repairable queueing system (RQS) in which the server has an exponential lifetime distribution has been studied in several articles 1–4]. Here, we deal with the new RQSM/G(E _k /H)/1 in which the lifetime distribution of the server is Erlangian. By forming a vector Markov process, i.e. by using the method of supplementary variables, we obtained some system characters, the reliability indices of the server, and the time distribution of a customer spent on the server. For this RQS, the generalized service time distribution of each customer will depend on the remainder life of the server. Based on this, a new kind of queues, for which the service time distributions are chosen by the customers in some stochastic manner, appears in queueing theory.Project supported by the National Natural Science Foundation of China.