Multi-criteria decision analysis for emergency medical service assessment

In emergency management, it is important to arrange the medical resources according to emergency needs. This paper proposes a multi-criteria decision analysis model that combines grey theory and multi-criteria decision making theory to assess the current medical resource situation, find satisfactory solutions, and help the emergency decision makers to take appropriate responses in a timely manner. In addition, the best alternative is identified by the global optimal solution which can provide a theoretical guidance for decision makers to optimize the allocation of medical resources. To validate the proposed model, this paper conducts a case study of medical service assessment in provinces of East China. The results demonstrate that the proposed model can provide objective and comprehensive assessment of medical resources.