The service system M/M
R
/∞ with impatient customers |
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| Authors: | L Liu B R K Kashyap J G C Templeton |
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| Institution: | (1) Department of Industrial Engineering, University of Toronto, M5S 1A4 Toronto, Ont., Canada;(2) Present address: Indian Institute of Management, Calcutta, India |
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| Abstract: | An infinite server queue is considered where customers have a choice of individual service or batch service. Transient results have been obtained for the first two moments of the system size distribution. Waiting time distribution is important in system evaluation and steady state results are obtained. |
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| Keywords: | Infinite server impatient customers |
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