带有回报计划的动态客户关系管理模型及实验应用分析

在客户最大化效用及公司最大化CLV的动态环境下。对所提的带有回报计划的动态客户关系管理模型用于某超市的客户数据库中，发现模型的结果对这类客户是适用的。并给出了不同的客户状态空间对应的有效营销组合策略。结果表明：合适的回报计划可以促进客户的购买、提高公司的利润及缓解价格竞争。回报极限应该比客户的平均购买水平偏高，回报率应该与回报极限的改变方向一致。计划的时间范围应定在一年左右比较合适。对于累积购买水平较高的客户一般不邮寄商品信息。在回报计划的初期与末期不用打折。中期对那些购买次数很少的客户可以实行相应的降价策略。     

Optimal inspection and perfect repair

Models are developed for decision making about monitoring andmaintenance of systems whose performance through time is describedby a general stochastic process. The system is monitored andpreventive and corrective maintenance actions are carried outin response to the observed system state. The decision processis simplified by using the maximum process as a decision variable.The models developed generalize age replacement models and othersimple maintenance strategies. The approach can deal with failuresthat prevent the system functioning further, and also failuresthat are defined by regulation or economic considerations. Attentionis restricted to perfect repair and inspection, but the structureprovides the framework for further developments.     

无界区域R1上推广的B-BBM方程的整体吸引子

本文研究了无界区域R^1上推广的B—BBM方程的长时间动力学行为，证明了该方程整体吸引子的存在性．     

On the Dynamics of

We investigate the existence of unbounded solutions and the period-two convergence of solutions of the equation in the title with the parameter γ positive, the remaining parameters nonnegative, and with nonnegative initial conditions.     

三维全空间上Ginzburg Landau方程的整体吸引子

作者在三维全空间中考虑研究复Ginzburg Landau方程(CGL)的解的长时间行为。通过引入权空间，应用内插不等式和在权空间的先验估计，获得复 Ginzburg Landau方程整体解的存在性，进一步建立了整体吸引子的存在性。     

连续时间马尔可夫决策过程的折扣模型

本文考虑的是转移速率族任意且费用率函数可能无界的连续时间马尔可夫决策过程的折扣模型．放弃了传统的要求相应于每个策略的　Ｑ　－过程唯一等条件,而首次考虑相应每个策略的　Ｑ　－过程不一定唯一,　转移速率族也不一定保守,　费用率函数可能无界,　且允许行动空间非空任意的情形．　本文首次用"α－折扣费用最优不等式"更新了传统的α－折扣费用最优方程,并用"最优不等式"和新的方法,不仅证明了传统的主要结果即最优平稳策略的存在性,　而且还进一步探讨了（　∈＞０　　）－最优平稳策略,具有单调性质的最优平稳策略,　以及（∈≥０）　－最优决策过程的存在性,　得到了一些有意义的新结果．　最后,　提供了一个迁移率受控的生灭系统例子,　它满足本文的所有条件,　而传统的假设（见文献［１－１４］）均不成立．     

Continuous-Time Controlled Markov Chains with Discounted Rewards

This paper studies denumerable state continuous-time controlled Markov chains with the discounted reward criterion and a Borel action space. The reward and transition rates are unbounded, and the reward rates are allowed to take positive or negative values. First, we present new conditions for a nonhomogeneous Q(t)-process to be regular. Then, using these conditions, we give a new set of mild hypotheses that ensure the existence of -optimal (0) stationary policies. We also present a martingale characterization of an optimal stationary policy. Our results are illustrated with controlled birth and death processes.     

单部件可修系统的一个几何过程维修模型

本文研究了单部件、一个修理工组成的可修系统的最优更换问题,假定系统不能修复如新,以系统年龄T为策略,利用几何过程求出了最优的策略T^*,使得系统经长期运行单位时间内期望效益达到最大,并求出了系统经长期运行单位时间内期望效益的显式表达式。在一定条件下证明了T^*的唯一存在性。最后还证明了策略T^*比文献[6]中的策略T^*优。     

On the Number of Lost Customers in Stationary Loss Systems in the Light Traffic Case

For the stationary loss systems M/M/m/K and GI/M/m/K, we study two quantities: the number of lost customers during the time interval (0,t] (the first system only), and the number of lost customers among the first n customers to arrive (both systems). We derive explicit bounds for the total variation distances between the distributions of these quantities and compound Poisson–geometric distributions. The bounds are small in the light traffic case, i.e., when the loss of a customer is a rare event. To prove our results, we show that the studied quantities can be interpreted as accumulated rewards of stationary renewal reward processes, embedded into the queue length process or the process of queue lengths immediately before arrivals of new customers, and apply general results by Erhardsson on compound Poisson approximation for renewal reward processes.