基于体系整合的持续改进

本文重点论述了体系的整合的各种途径,以及相关事项.     

关于《卓越绩效评价准则》国家标准实施中的难点讨论

根据国家质检总局在2004年8月30日发布的GB/T19580<卓越绩效评价准则>国家标准的要求,结合五年来质量管理奖评审和企业自我评价发现的问题,我们开展了<准则>实施中的难点分析.本文介绍其中的部分内容:一、将"领导"置于过程中,而不是摆在"职位上;二、组织在制定战略的过程中必须十分重视资料和信息的输入;三、组织应致力于提供更多的顾客价值;四、组织应关注员工职业生涯发展;五、过程设计应体现增值性、敏捷性、系统性;确保绩效测量系统的一致性和敏感性.     

SPC的典型控制图的应用范围

研究了统计过程控制技术中的常规控制图、通用控制图、小波动控制图、多元控制图、选择控制图及其应用范围。     

运用FMEA工具建立高质量流程

一个能够得到有效实施流程应该是高质量的并且建立在有效的策划基础上,因此如何分析流程在实施过程中存在的风险或者缺陷并且加以预防,对于一个高效流程是必不可少的.本文阐述如何在流程策划阶段引入质量工具FMEA来有效降低流程风险.     

A two pass heuristic algorithm for scheduling ‘blocked out’ units in continuous process industry

This paper addresses the problem of scheduling cascaded ‘blocked out’ continuous processing units separated by finite capacity storage tanks. The raw materials for the product lines arrive simultaneously on the input side of the first unit. But every unit can process only one product line at a time, thus giving rise to the possibility of spillage of raw material due to limited storage capacity. The need to process multiple product lines and the added constraint of multiple intermediate upliftment dates aggravate the problem. This problem is quite common in petrochemical industry. The paper provides a MINLP (Mixed Integer Non-Linear Programming) formulation of the problem. However, for any realistic scheduling horizon, the size of the problem is too large to be solved by standard packages. We have proposed a depth first branch and bound algorithm, guided by heuristics, to help planners in tackling the problem. The suggested algorithm could output near optimal solutions for scheduling horizons of 30 time periods when applied to real life situations involving 3 units and 3 product lines. Preliminary version of the paper appeared in the proceedings of MISTA, 2005.     

Loss-based quality costs and inventory planning: General models and insights

In this paper, we examine a joint lot-sizing and process investment problem with random yield and backorders. We allow for inspection and develop stochastic models which provide the optimal inspection and lot-sizing policy as well as the optimal process investment for variance reduction. The process quality loss profile around the target is captured via a modification of the Reflected Normal loss function. We conduct numerical experiments assuming that the proportion of defectives follows a Uniform distribution while the process quality characteristic follows either a Normal or Uniform distribution. We also develop closed-form solutions that depend on at most the first two moments of any general probability distribution of defective units and which allow us to examine the nature of optimal policies. We demonstrate via numerical experiments the value of our integrated approach for jointly determining optimal inventory, inspection, and investment policies. Overall, our models and analyses provide some interesting insights into this reasonably complex inventory-quality problem and open up several avenues for future work in this area.     

多通道Assembly-like排队系统的强逼近

借助于强逼近理论和修正系统，本文较为详细地研究了多路到达、多服务台Ａｓｓｅｍｂｌｙ－ｌｉｋｅ排队系统，得到了队长过程、离去过程、负荷和虚等待时间过程的强逼近定理。     

本体聚合反应过程中聚甲基丙烯酸甲酯增长自由基的ESR研究

采用TM₁₁₀谐振腔和φ2mm样品管,在17℃室温条件下成功地记录了MMA本体聚合反应过程中增长自由基的ESR谱。当把DMA加入到MMA和BPO中后,立即抽取0.17ml混合液到φ2mm样品管并记谱。以后每隔2分钟记谱一次,波谱从13(5+8)条线逐渐变成9(5+4)条线。我们用阻碍振荡模型和构象重叠模型作了模拟。从全部谱图看,前者似更合理些。ESR实验表明:在聚合过程前期,自由基浓度基本保持不变,但从聚合中期的某一时刻开始,浓度剧增,它正好同步地与本体聚合反应的自加速效应相对应,而且其变化规律和单体转化率相平行。最后,我们用微波功率饱和方法观测到9线谱的协同自旋跳跃所产生的卫线,证明了主导的电子自旋晶格弛豫机理来自电子一核自旋间的偶极偶合角调制。     

The process of management review

Management review of the quality-management system is an item in many quality standards and a requirement of the ISO 9001:2000 standard and of laboratory standards ISO 15189 and ISO 17125, and others. These reviews are conducted to ensure that the top management is informed and involved in the quality-management system with respect to continuing adequacy and effectiveness, and opportunities for improvement of the system. The management review is a process that should be conducted and audited utilizing the process approach. A process approach is defined as “An activity using resources and managed in order to enable the transformation of inputs into outputs” (ISO 9001:2000). All identified main processes in the quality system should be monitored through data collection by appropriate methods, assuring that data are valid, representative, and adequate. For management review data must be collected and presented in an accessible form so that processes can be evaluated according to objectives, goals, resources, etc. On the basis of this information the laboratory management makes the necessary decisions and ensure that actions are taken that improve the effectiveness of the quality-management system. As output from the management review process, there should be evidence of decisions regarding: change of quality policy and objectives; plans and possible actions for improvements; corrective actions as appropriate; increased customer satisfaction; and planning of resources needs. Identification of the processes involved and using the process approach in the management review ensures the continual improvement of the quality system. Presented at the conference Quality in the Spotlight, March 2006, Antwerp, Belgium.     

一致性互反Fuzzy判断矩阵的传递性

研究矩阵元素为Fuzzy数的互反判断矩阵的传递性质.首先得到了判断两个Fuzzy数近似相等的等价条件,并得到了揭示Fuzzy数的核之间关系的一个充要条件.在此基础上,进一步证明了一致性互反Fuzzy判断矩阵具有传递性的两个结论.这两个结论说明:在层次分析法中,用一致性互反Fuzzy判断矩阵表示一组方案在同一目标下的两两重要性比较是符合理性决策的思维特征的.