Bridging the gap between self schedules and feasible schedules in staff scheduling

Every company that has employees working on irregular schedules must deal with the difficult and time consuming problem of creating feasible schedules for the employees. We introduce an algorithm that takes a partial schedule created by requests from employees and creates feasible schedule where most of the employee’s requests are unchanged, while still making sure that rules and regulations are not violated. The algorithm is based on independent modules, which can be executed in any order, and each module tries to emulate some action taken by a staff manager. Our goal is to create a transparent and fair system that creates feasible schedules of high quality, but also a system where the employees can get an explanation and justification for every change that the algorithm makes to the employee requests. By emulating the actions of staff managers, the algorithm is easily understood by staff managers and, using detailed logs of any action, make any decision easy to explain to the employees. We will present the algorithm and show results from four real world companies and institutions. The results show that a simple module based heuristic can get good results and create fair and feasible schedules that encourage employees to participate in the self-scheduling process.     

A genetic algorithm for robust schedules in a one-machine environment with ready times and due dates

Computing a schedule for a single machine problem is often difficult, but when the data are uncertain, the problem is much more complicated. In this paper, we modify a genetic algorithm to compute robust schedules when release dates are subject to small variations. Two types of robustness are distinguished: quality robustness or robustness in the objective function space and solution robustness or robustness in the solution space. We show that the modified genetic algorithm can find solutions that are robust with respect to both types of robustness. Moreover, the risk associated with a specific solution can be easily evaluated. The modified genetic algorithm is applied to a just-in-time scheduling problem, a common problem in many industries.     

A flexible iterative improvement heuristic to support creation of feasible shift rosters in self-rostering

Self-rostering is receiving more and more attention in literature and in practice. With self-rostering, employees propose the schedule they prefer to work during a given planning horizon. However, these schedules often do not match with the staffing demand as specified by the organization. We present an approach to support creating feasible schedules that uses the schedules proposed by the employees as input and that aims to divide the burden of shift reassignments fairly throughout the employees. We discuss computational results and indicate how various model parameters influence scheduling performance indicators. The presented approach is flexible and easily extendable, since labor rule checks are isolated from the actual algorithm, which makes it easy to include additional labor rules in the approach. Moreover, our approach enables the user to make a trade-off between the quality of the resulting roster and the extent to which the planner is able to track the decisions of the algorithm.     

A modeling framework and local search solution methodology for a production-distribution problem with supplier selection and time-aggregated quantity discounts

Supplier selection with quantity discounts has been an active research problem in the literature. In this paper, we focus on a new real-world quantity discounts scheme, where suppliers are selected in the beginning of a strategic planning period (e.g., 5 years). Monthly orders are placed from the selected suppliers, but the quantity discounts are based on the aggregated annual order quantities. We incorporate this type of cost structure in a multi-period, multi-product, multi-echelon supply chain planning problem, and develop a mixed integer linear programming (MIP) model for it. Our model is highly intractable; leading commercial solvers cannot construct high quality feasible solutions for realistic instances even after multiple hours of solution time. We develop an algorithm that constructs an initial feasible solution and a large neighborhood search method that combines two customized iterative algorithms based on MIP-based local search and improves such solution. We report numerical results for a food supply chain application and show the efficiency of using our methodology in getting very high quality primal solutions quickly.     

具有质量差异的项目支付进度问题研究——以软件项目为例

目前带有惩罚结构的项目支付进度模型通常以时间或成本为激励因子,来约束承包商保证进度和节约成本,未考虑质量因素对支付进度的影响。质量是项目管理的主要目标和决定项目成败的关键因素,研究质量对项目支付进度的影响有助于激励承包商提高表现从而保证项目质量。以软件项目为例,以软件产品质量为激励因子, 分别从承包商和客户的角度构建现金流净现值最大化为目标的项目支付进度优化模型,分析承包商表现水平及风险规避对双方收益的影响。针对模型的特点设计了遗传算法和禁忌搜索算法的混合算法求解模型。最后通过算例分析表明, 质量激励因子对项目的支付进度和双方的收益均存在较大的影响,为双方协商支付进度提供决策支持。     

Rescheduling unrelated parallel machines with total flow time and total disruption cost criteria

In this paper, we consider a rescheduling problem where a set of jobs has already been assigned to unrelated parallel machines. When a disruption occurs on one of the machines, the affected jobs are rescheduled, considering the efficiency and the schedule deviation measures. The efficiency measure is the total flow time, and the schedule deviation measure is the total disruption cost caused by the differences between the initial and current schedules. We provide polynomial-time solution methods to the following hierarchical optimization problems: minimizing total disruption cost among the minimum total flow time schedules and minimizing total flow time among the minimum total disruption cost schedules. We propose exponential-time algorithms to generate all efficient solutions and to minimize a specified function of the measures. Our extensive computational tests on large size problem instances have revealed that our optimization algorithm finds the best solution by generating only a small portion of all efficient solutions.     

Combining integer programming and the randomization method to schedule employees

We describe a method to find low cost shift schedules with a time-varying service level that is always above a specified minimum. Most previous approaches used a two-step procedure: (1) determine staffing requirements and (2) find a minimum cost schedule that provides the required staffing in every period. Approximations in the first step sometimes cause the two-step approach to find infeasible or suboptimal solutions. Our method iterates between a schedule evaluator and a schedule generator. The schedule evaluator calculates transient service levels using the randomization method and identifies infeasible intervals, where the service level is lower than desired. The schedule generator solves a series of integer programs to produce improved schedules, by adding constraints for every infeasible interval, in an attempt to eliminate infeasibility without eliminating the optimal solution. We present computational results for several test problems and discuss factors that make our approach more likely to outperform previous approaches.     

Exploring relaxation induced neighborhoods to improve MIP solutions

Given a feasible solution to a Mixed Integer Programming (MIP) model, a natural question is whether that solution can be improved using local search techniques. Local search has been applied very successfully in a variety of other combinatorial optimization domains. Unfortunately, local search relies extensively on the notion of a solution neighborhood, and this neighborhood is almost always tailored to the structure of the particular problem being solved. A MIP model typically conveys little information about the underlying problem structure. This paper considers two new approaches to exploring interesting, domain-independent neighborhoods in MIP. The more effective of the two, which we call Relaxation Induced Neighborhood Search (RINS), constructs a promising neighborhood using information contained in the continuous relaxation of the MIP model. Neighborhood exploration is then formulated as a MIP model itself and solved recursively. The second, which we call guided dives, is a simple modification of the MIP tree traversal order. Loosely speaking, it guides the search towards nodes that are close neighbors of the best known feasible solution. Extensive computational experiments on very difficult MIP models show that both approaches outperform default CPLEX MIP and a previously described approach for exploring MIP neighborhoods (local branching) with respect to several different metrics. The metrics we consider are quality of the best integer solution produced within a time limit, ability to improve a given integer solution (of both good and poor quality), and time required to diversify the search in order to find a new solution.Mathematics Subject Classification (2000):20E28, 20G40, 20C20Acknowledgement We wish to thank the two anonymous referees for their helpful comments.     

An iterated local search algorithm for the time-dependent vehicle routing problem with time windows

We generalize the standard vehicle routing problem with time windows by allowing both traveling times and traveling costs to be time-dependent functions. In our algorithm, we use a local search to determine routes of the vehicles. When we evaluate a neighborhood solution, we must compute an optimal time schedule for each route. We show that this subproblem can be efficiently solved by dynamic programming, which is incorporated in the local search algorithm. The neighborhood of our local search consists of slight modifications of the standard neighborhoods called 2- opt^*, cross exchange and Or-opt. We propose an algorithm that evaluates solutions in these neighborhoods more efficiently than the ones computing the dynamic programming from scratch by utilizing the information from the past dynamic programming recursion used to evaluate the current solution. We further propose a filtering method that restricts the search space in the neighborhoods to avoid many solutions having no prospect of improvement. We then develop an iterated local search algorithm that incorporates all the above ingredients. Finally we report computational results of our iterated local search algorithm compared against existing methods, and confirm the effectiveness of the restriction of the neighborhoods and the benefits of the proposed generalization.     

Retail store scheduling for profit

In spite of its tremendous economic significance, the problem of sales staff schedule optimization for retail stores has received relatively scant attention. Current approaches typically attempt to minimize payroll costs by closely fitting a staffing curve derived from exogenous sales forecasts, oblivious to the ability of additional staff to (sometimes) positively impact sales. In contrast, this paper frames the retail scheduling problem in terms of operating profit maximization, explicitly recognizing the dual role of sales employees as sources of revenues as well as generators of operating costs. We introduce a flexible stochastic model of retail store sales, estimated from store-specific historical data, that can account for the impact of all known sales drivers, including the number of scheduled staff, and provide an accurate sales forecast at a high intra-day resolution. We also present solution techniques based on mixed-integer (MIP) and constraint programming (CP) to efficiently solve the complex mixed integer non-linear scheduling (MINLP) problem with a profit-maximization objective. The proposed approach allows solving full weekly schedules to optimality, or near-optimality with a very small gap. On a case-study with a medium-sized retail chain, this integrated forecasting–scheduling methodology yields significant projected net profit increases on the order of 2–3% compared to baseline schedules.     

Dantzig–Wolfe decomposition of the daily course pattern formulation for curriculum-based course timetabling

In this paper, we considered the problem of Curriculum-Based Course Timetabling, i.e., assigning weekly lectures to a time schedule and rooms. We developed a Column Generation algorithm based on a pattern formulation of the time scheduling part of the problem by Bagger et al. (2016). The pattern formulation is an enumeration of all schedules by which each course can be assigned on each day; it is a lower bounding model. Pattern enumeration has also been considered in Burke (2008), where the authors enumerated all schedules to which each curriculum can be assigned on each day. We applied the Dantzig–Wolfe reformulation, so each column corresponded to a schedule for an entire day.We solved the reformulation with the Column Generation algorithm, where each pricing problem generated a full schedule for a single day. We provided a pre-processing technique that, on average, removed approximately 45% of the pattern variables in the pricing problems. We then extended the pre-processing technique into inequalities that we added to the model. Lastly, we describe how we applied Local Branching to the pricing problem by using the columns generated in previous iterations.We compare the lower bounds we obtained, with other methods from literature, on 20 data instances of real-world applications. For 16 instances the optimal solutions are known, but the remaining four are still open. Our approach improved the best-known lower bound for all four open instances, and decreased the average gap from 24 to 11%.     

Scheduling projects to maximize net present value — the case of time-dependent,contingent cash flows

The problem of scheduling activities in a project to maximize its Net Present Value (NPV) has been solved for the case where net cash flow magnitudes are independent of the time of realization. This paper models a more realistic version of this problem — because of incentive payments and penalties for early and late event occurrences, respectively, and because of changing costs of resources over time, net cash flow magnitudes are dependent on the time of realization. We formulate an optimization program for this more general problem and present a simulated annealing solution approach. We test different implementation strategies for this algorithm and suggest a method for choosing neighborhood moves. We compare the NPVs of the solutions obtained from our formulation with the NPVs of early start schedules and with late start schedules for 168 different problems. These computational results show that the simulated annealing approach consistently produces substantially better solutions than the early start or late start schedules. Even poor simulated annealing neighborhood moves give improved solutions for most problems studied.     

A Comparative Study of Multiple-Objective Metaheuristics on the Bi-Objective Set Covering Problem and the Pareto Memetic Algorithm

Many organizations face employee scheduling problems under conditions of variable demand for service over the course of an operating day and across a planning horizon. These organizations are concerned with the tour scheduling problem that involves assigning shifts and break times to the work days of employees and allocating days off to individual work schedules. Nowadays, organizations try to adopt various scheduling flexibility alternatives to meet the fluctuating service demand. On the other hand, they have also realized that providing employee productivity and satisfaction is as much important as meeting the service demand. Up to date, tour scheduling solution approaches have neglected considering employee preferences and tried to develop work schedules for employees in a subsequent step. This paper presents a goal programming model that implicitly represents scheduling flexibility and also incorporates information about the preferred working patterns of employees. After solving the proposed model, a work schedule will be generated for each employee without requiring a further step for the assignment of shifts, break times, and work days to employees. The model is capable of handling multiple scheduling objectives, and it can produce optimal solutions in very short computing times.     

Two-stage vehicle routing problem with arc time windows: A mixed integer programming formulation and a heuristic approach

In this paper, we introduce a new variant of the Vehicle Routing Problem (VRP), namely the Two-Stage Vehicle Routing Problem with Arc Time Windows (TS_VRP_ATWs) which generally emerges from both military and civilian transportation. The TS_VRP_ATW is defined as finding the vehicle routes in such a way that each arc of the routes is available only during a predefined time interval with the objective of overall cost minimization. We propose a Mixed Integer Programming (MIP) formulation and a heuristic approach based on Memetic Algorithm (MA) to solve the TS_VRP_ATW. The qualities of both solution approaches are measured by using the test problems in the literature. Experimental results show that the proposed MIP formulation provides the optimal solutions for the test problems with 25 and 50 nodes, and some test problems with 100 nodes. Results also show that the proposed MA is promising quality solutions in a short computation time.     

A hybrid genetic algorithm for the job shop scheduling problem

This paper presents a hybrid genetic algorithm for the job shop scheduling problem. The chromosome representation of the problem is based on random keys. The schedules are constructed using a priority rule in which the priorities are defined by the genetic algorithm. Schedules are constructed using a procedure that generates parameterized active schedules. After a schedule is obtained a local search heuristic is applied to improve the solution. The approach is tested on a set of standard instances taken from the literature and compared with other approaches. The computation results validate the effectiveness of the proposed algorithm.     

A MIP-based framework and its application on a lot sizing problem with setup carryover

In this paper we present a framework to tackle mixed integer programming problems based upon a “constrained” black box approach. Given a MIP formulation, a black-box solver, and a set of incumbent solutions, we iteratively build corridors around such solutions by adding exogenous constraints to the original MIP formulation. Such corridors, or neighborhoods, are then explored, possibly to optimality, with a standard MIP solver. An iterative approach in the spirit of a hill climbing scheme is thus used to explore subportions of the solution space. While the exploration of the corridor relies on a standard MIP solver, the way in which such corridors are built around the incumbent solutions is influenced by a set of factors, such as the distance metric adopted, or the type of method used to explore the neighborhood. The proposed framework has been tested on a challenging variation of the lot sizing problem, the multi-level lot sizing problem with setups and carryovers. When tested on 1920 benchmark instances of such problem, the algorithm was able to solve to near optimality every instance of the benchmark library and, on the most challenging instances, was able to find high quality solutions very early in the search process. The algorithm was effective, in terms of solution quality as well as computational time, when compared with a commercial MIP solver and the best algorithm from the literature.     

Optimizing specimen collection for processing in clinical testing laboratories

We study the logistics of specimen collection for a clinical testing laboratory that serves sites dispersed in an urban area. The specimens that accumulate at the customer sites throughout the working day are transported to the laboratory for processing. The problem is to construct and schedule a series of tours to collect the accumulated specimens from the sites throughout the day. Two hierarchical objectives are considered: (i) maximizing the amount of specimens processed by the next morning, and (ii) minimizing the daily transportation cost. We show that the problem is NP-hard and formulate a linear Mixed Integer Programming (MIP) model to solve the bicriteria problem in two levels. We characterize properties of optimal solutions and develop a heuristic approach based on solving the MIP model with additional constraints that seeks for feasible solutions with specific characteristics. To evaluate the performance of this approach, we provide an upper bounding scheme on the daily processed amount, and develop two relaxed MIP models to generate lower bounds on the daily transportation cost. The effectiveness of the proposed solution approach is evaluated using realistic problem instances. Insights on key problem parameters and their effects on the solutions are extracted by further experiments.     

Scheduling a hybrid assembly-differentiation flowshop to minimize total flow time

This study considers a hybrid assembly-differentiation flowshop scheduling problem (HADFSP), in which there are three production stages, including components manufacturing, assembly, and differentiation. All the components of a job are processed on different machines at the first stage. Subsequently, they are assembled together on a common single machine at the second stage. At the third stage, each job of a particular type is processed on a dedicated machine. The objective is to find a job schedule to minimize total flow time (TFT). At first, a mixed integer programming (MIP) model is formulated and then some properties of the optimal solution are presented. Since the NP-hardness of the problem, two fast heuristics (SPT-based heuristic and NEH-based heuristic) and three hybrid meta-heuristics (HGA-VNS, HDDE-VNS and HEDA-VNS) are developed for solving medium- and large-size problems. In order to evaluate the performances of the proposed algorithms, a lower bound for the HADFSP with TFT criteria (HADFSP-TFT) is established. The MIP model and the proposed algorithms are compared on randomly generated problems. Computational results show the effectiveness of the MIP model and the proposed algorithms. The computational analysis indicates that, in average, the HDDE-VNS performs better and more robustly than the other two meta-heuristics, whereas the NEH heuristic consume little time and could reach reasonable solutions.     

Maintenance scheduling of rolling stock using a genetic algorithm

We have developed a Genetic algorithm (GA) for the optimisation of maintenance overhaul scheduling of rolling stock (trains) at the Hong Kong Mass Transit Railway Corporation (MTRC). The problem is one of combinatorial optimisation. Genetic algorithms (GAs) belong to the class of heuristic optimisation techniques that utilise randomisation as well as directed smart search to seek the global optima. The workshop at MTRC does have difficulties in establishing good schedules for the overhaul maintenance of the rolling stock. Currently, an experienced scheduler at MTRC performs this task manually. In this paper, we study the problem in a scientific manner and propose ways in which the task can be automated with the help of an algorithm embedded in a computer program. The algorithm enables the scheduler to establish the annual maintenance schedule of the trains in an efficient manner; the objective being to satisfy the maintenance requirements of various units of the trains as closely as possible to their due dates since there is a cost associated with undertaking the maintenance tasks either `too early’ or ‘too late’. The genetic algorithm developed is found to be very effective for solving this intractable problem. Computational results indicate that the genetic algorithm consistently provides significantly better schedules than those established manually at MTRC. More over, we provide evidence that the algorithm delivers close to optimal solutions for randomly generated problems with known optimal solutions. We also propose a local search method to reconfigure the trains in order to improve the schedule and to balance the work load of the overhaul maintenance section of the workshop throughout the planning horizon. We demonstrate that the reconfiguration of trains improves the schedule and reduces cost significantly.