Quality assurance in analytical laboratories engaged in research and development activities

 Research and development activities are carried out by various types of laboratories that are not the typical testing and calibration laboratories for which the ISO/IEC 17025 is the quality assurance implementation reference. In this paper, such laboratories engaged in R&D activities are classified and different approaches they can adopt with a view to implementing a quality system that are suited to their characteristics and the type of work they conduct are proposed. These approaches take account of existing standards for the certification/accreditation of laboratories and of guides on quality assurance for non-routine analytical laboratories. Received: 11 July 2002 Accepted: 29 November 2002 Presented at Analytica Conference, 23–26 April 2002, Munich, Germany Correspondence to M. Valcárcel     

Workshop on "Quality Management in Analytical Chemical Research and Development"

 Maintaining a high quality of research and development (R&D) is fundamental for the competitiveness of European industry. The development of new technologies and the improvement of existing technologies, products, production processes, measurement instrumentation and methods as well as basic research is essential. The objective of the workshop on "Quality Management in Analytical Chemical Research and Development" was to bring together experts from the academic world, industrial and institutional laboratories and also accreditation bodies to discuss the actual state of the art in the field of quality management in R&D, and to set up milestones for further activities. Furthermore, an important objective was to present the EURACHEM/CITAC Guide 2. The paper outlines the programme of the workshop and summarises the round-table discussions and expert recommendations. Most of the contributions to the round-table discussions will be published as full papers in a forthcoming issue of Accreditation and Quality Assurance. The workshop was organised by the Institut für Chemo- und Biosensorik (ICB), Münster, with the financial support of the SMT-Programme of the European Commission (Contract No.: SMT4-CT98-6534).     

The scope and limitations of a QA system in research

 The article analyses the scope and limitations of quality systems for research centres in the light of the problems involved, foreseen advantages, and growing need created in the context of the globalisation phenomenon. Some propositions are put forward concerning the development of possible quality assurance strategies for research activities. Received: 30 June 1999 / Accepted: 24 September 1999     

Quality assurance in daily practice

 A report based on the workshop on "Quality Assurance in Daily Practice", organised by the study group "Quality Assurance and Accreditation" from the Division of Analytical Chemistry of the Federation of European Chemical Societies (SGQAA/DAC/FECS) held at the EUROANALYSIS-10 conference in Basle, 6–11 September 1998.     

Need for quality management in research and development

 There is growing interest in setting up a general concept for quality management and quality control in research and development, which in this case means, for example, research in the fields of medicine and social sciences. This article is a strong plea for a quality management system in all fields of research and development and will probably initiate broad discussion on this delicate topic. Received: 28 June 1998 · Accepted: 13 July 1998     

Quality assurance in forensic science

 Forensic examination results play an increasingly important role in bringing many criminal investigations to a successful conclusion. The quality of the results of examinations performed in forensic science laboratories has always been the concern of the individual forensic scientist. The interpretations and results are presented in court to non-experts. Therefore, it is essential to ensure and maintain the highest standards of achievements and accuracy in forensic science. Many factors are important contributors to quality assurance in forensic science. Some unique subjects affect not only the mode of inquiry but also the way in which information is presented to the court, i.e. exhibits collection and sample handling, investigation, examination techniques, report writing and court testimony.     

Quality assurance in analytical measurement

 The peculiarities of analytical measurement require to check characteristics of the error (its components) of the obtained analysis results to assure the quality of the measurements. This article deals with the various quality assurance procedures and algorithms which are used to check the quality indices, i.e. the accuracy, reproducibility, certainty and repeatability of analytical measurements: These procedures include: laboratory rapid control; Intra-laboratory statistical control (statistical selection control by alternative attribute, statistical selection control by quantity method of periodic check of the analysis procedure for conformity to the specified requirements) and external control (inter-laboratory control checks, inter-laboratory comparison tests, and intra-laboratory control algorithms carried out by the appropriate supervisory body.) in the separately taken laboratory. The respective algorithms, control plans and control requirements, specified according to the different control aims and assurance tasks, enable the quality and certianty of analytical information obtained in laboratories in Russia to be assured. Received: 9 November 1998 / Accepted: 24 November 1998     

Quality assurance in the view of a commercial analytical laboratory

 The necessity for analytical quality assurance is primarily a feature of the analytical process itself. With the full establishment of the EU domestic market, it is also becoming a legal necessity for an increasing number of analytical laboratories. The requirements which laboratories will need to fulfil are stipulated in DIN EN 45 001. Accredited testing laboratories must in fact provide evidence that they work solely in accordance with this standard. National and EU commissions, which are legislative authorities, tend therefore to specify analytical methods, e.g. in the form of regulations or appendices thereto, intended to ensure that results from different laboratories will be comparable and hence will stand up in a court of law. The analytical quality assurance system (AQS), introduced by the Baden-Württemberg Ministry for the Environment in 1984, obliges laboratories to regularly participate in collaborative studies and thereby demonstrate their ability to provide suitably accurate analyses. This alone, however, does not sufficiently demonstrate the competence of a laboratory. Only personal appraisal of the laboratory by an auditor, together with the successful analysis of a sample provided by the same and performed under his observation, can provide proof of the competence of the laboratory. From an analytical point of view, the competence of a laboratory must be regarded as the decisive factor. Competence can only be attained through analytical quality assurance, which thus must be demanded of all laboratories. Received: 4 October 1996 Accepted: 15 January 1997     

The Swiss External Quality Assessment Scheme in Bacteriology and Mycology 1992–1996

 The Swiss External Quality Assessment Scheme in Bacteriology and Mycology was created in 1980 and has been organised since 1983 by the Department of Medical Microbiology in Zurich. The number of Swiss participants has steadily risen from 66 in 1989 to 92 in 1996. Twelve bacterial and fungal strains are sent to the participants in four despatches, each containing three specimens, per year. Scores are allocated per specimen and range between 0 and 1. Participants with mean scores of ≤0.75 are considered poor performers. The mean scores increased from 0.85 in 1992 to 0.91 in 1996. This improvement can be attributed to the educational effect of the external quality control scheme, since all participants receive a detailed discussion for each specimen together with their individual results. On average, both large University and Cantonal (state) laboratories as well as private laboratories show satisfactory performance. In particular, laboratories officially recognised by the Swiss Federal Office of Public Health (SFOPH) rate better than non-recognised participants. Many small regional hospital laboratories, most of them not SFOPH-recognised, are often among the poor performers. They are often managed by technical staff and lack a trained microbiologist. The recently introduced legislation in Switzerland renders participation in external quality assessment schemes compulsory, and all clinical microbiology laboratories are required to employ qualified microbiologists. This will certainly help to improve the quality standards of all laboratories performing microbiological tests. Received: 13 November 1997 · Accepted: 28 December 1997     

Quality issues in proficiency testing

 Proficiency testing is a means of assessing the ability of laboratories to competently perform specific tests and/or measurements. It supplements a laboratory's own internal quality control procedure by providing an additional external audit of their testing capability and provides laboratories with a sound basis for continuous improvement. It is also a means towards achieving comparability of measurement between laboratories. Participation is one of the few ways in which a laboratory can compare its performance with that of other laboratories. Good performance in proficiency testing schemes provides independent evidence and hence reassurance to the laboratory and its clients that its procedures, test methods and other laboratory operations are under control. For test results to have any credibility, they must be traceable to a standard of measurement, preferably in terms of SI units, and must be accompanied by a statement of uncertainty. Analytical chemists are coming to realise that this is just as true in their field as it is for physical measurements, and applies equally to proficiency testing results and laboratory test reports. Recent approaches toward ensuring the quality and comparability of proficiency testing schemes and the means of evaluating proficiency test results are described. These have led to the drafting of guidelines and subsequently to the development of international requirements for the competence of scheme providers. Received: 2 January 1999 · Accepted: 7 April 1999     

Quality and quantity within medicine

The concept of quality is placed both within a historical as well as philosophical light. It is argued that nowadays general and laboratory medicine is a logical extension of economical and social concepts which stem from the beginning of the twentieth century. However, it seems that medicine cannot be explained based entirely upon these concepts. The medical field has a variety of definitions of quality: all depending on the person and/or institution posing the questions. The quality concept sometimes concerns an individual and sometimes a group of individuals. The quality definition and indicator scores are then different. This quantified quality can also be looked upon from an eastern (i.e. Japanese, Chinese, ancient Greece) perspective. The ideal world, framed within a cyclic evaluation between well-defined static situations, does not relate easily with the individualized (quantified quality) western medical world. Nevertheless, we are in search of a quality concept that balances the western industrial model of medicine and the eastern, philosophical approach. Papers published in this section do not necessarily reflect the opinion of the Editors, the Editorial Board and the Publisher. Apart from exceptional circumstances, they are not submitted to the usual referee procedure and go essentially unaltered. Presented at the European Conference on Quality in the Spotlight in Medical Laboratories, 7–9 October 2001, Antwerp, Belgium     

National External Quality Assessment Schemes for microbiology, parasitology, and virology in Europe

Quality assurance is an important aspect of laboratory management. One of the activities involved is the participation in external quality assessment (EQA) schemes by the clinical laboratory. These EQA schemes should be organised according to well-defined guidelines, such as the ESO/IEC Guide 43. The present work provides an inventory of the EQA schemes organised in Europe. The schemes are related to the fields of bacteriology, parasitology and virology. For each field various surveys have been organised. Data such as the number of participants, frequency of survey and number of samples in a survey are presented. The nature and way of manufacturing the control material is specified.     

A dedicated External Quality Assessment system for immunoassays of reproductive hormones

A dedicated External Quality Assessment (EQA) system for immunoassays of reproductive hormones (LH, FSH, prolactin, hCG, progesterone, estradiol, testosterone) and cortisol was developed. This catered for the needs of a group of laboratories conducting collaborative research with the WHO in the field of human reproduction. This system was designed to provide the maximum information on assay quality with the final aim of achieving and maintaining the highest possible comparability in monitored multi-center clinical studies. The EQA was based on the assays of 32 control samples per year in 4 quarterly assay runs and the evaluation of the following parameters: bias, between-run imprecision within a laboratory, number of outliers, frequency of returned assays of control samples, and between-laboratory imprecision. The data obtained were combined in a performance index for each laboratory, EQA run, and analyte. This index was then subjected to ranking. It may be assumed that the EQA system contributed to improvements of analytical work and/or the maintenance of a high assay quality in participating laboratories. Received: 26 July 2001 Accepted: 9 November 2001     

Quality assurance for the analytical data of micro elements in food

The micro element content of food is an important quality index due to the action of these elements on human health. In this article, we discuss how to ensure the reliability of analytical data on micro elements in order to truly represent the condition of food. Sampling, treatment of the analytical sample, selection of the analytical method, standard solution, and certified reference material, blank test, calibration of the instrument and equipment, application of the quality control chart, assessment of the final analytical result, and quality assurance system are briefly described. Received: 5 July 2001 Accepted: 19 November 2001     

Quality assurance of qualitative analysis in the framework of the European project ’MEQUALAN’

 The European Commission has supported the G6MA-CT-2000–01012 project on ”Metrology of Qualitative Chemical Analysis” (MEQUALAN), which was developed during 2000–2002. The final result is a document produced by a group of scientists with expertise in different areas of chemical analysis, metrology and quality assurance. One important part of this document deals, therefore, with aspects involved in analytical quality assurance of qualitative analysis. This article shows the main conclusions reported in the document referring to the implementation of quality principles in qualitative analysis: traceability, reliability (uncertainty), validation, and internal/external quality control for qualitative methods. Received: 15 October 2002 Accepted: 20 October 2002 This paper is a summary of the Quality Assurance section included in the final report of the MEQUALAN project. The authors of this paper correspond to the members of the MEQUALAN Consortium. One of them (K.H.) does not fully agree with some parts of the text. Correspondence to A. Ríos     

Quality in clinical laboratory measurements

 Clinical chemistry deals with measurements and observations using samples from patients in order to supply clinicians with information to support their decisions in diagnosis and treatment. The discipline utilizes advanced chemical and biochemical methods and also sophisticated instrumentation which allows a high throughput. Clinical chemistry has a long tradition of quality assessment and improvement. The major tools have been proficiency testing or external quality assessment and internal quality control. Nowadays, total quality management has become widely recognized, and accreditation according to international, regional or national schemes has contributed to the design of quality systems and improvement of the reliability of results from clinical laboratories.     

European Quality Promotion Policy for improving the competitiveness of european industry

 The Community legislative policy for the free movement of industrial goods has evolved from an approach based purely on legislation and public intervention towards a more voluntary approach based on a homogeneous system combining regulatory and voluntary assessment of conformity with standards and/or customer specifications. This has led to an increased participation of the economic operators in the legislative process and a better reallocation of responsibilities between the public and private sectors. The European Union has now to go beyond legislation, standardisation and certification, in order to contribute further to increasing the competitiveness of European industry. At present, Community activities concentrate on reinforcing the Single Market and the necessary quality infrastructures, and in the proper implementation of existing legislation, in particular the application and interpretation of the CE marking requirements. These measures, however, do not solve all the problems relating either to conformity with regulatory requirements or to enhancing competitiveness. The European Quality Promotion Policy has the ambition of constituting above all an awareness policy to give political visibility and support to a European-wide range of quality instruments and actions. Simultaneously, it should be seen as a logical step on the road from conformity with safety regulations (in particular CE marking directives) to competitiveness and business excellence through quality management strategies.     

Quality assurance in the microbiology laboratory

 The pertinent issues necessary for the establishment of quality assurance in the microbiology laboratory are discussed. Quality assurance is a planned system of control measures that enables management to ensure that the analytical data produced in the laboratory are valid. To introduce quality assurance, all activities in the laboratory that affect the production of analytical data must be documented and controlled. These include sampling, method selection, laboratory environment, equipment, reagents and media, staff, reference materials and internal and external quality control. Laboratory accrediation in accordance with EN45001 and ISO Guide 25 enables laboratories demonstrate to an external agency their ability to perform analytical work and produce valid analytical data. This gives creditability to the laboratory and allows management to have confidence in the data produced. Received: 6 June 1995 Accepted: 3 July 1995