公平关切下物流服务供应链质量缺陷承诺策略研究

考虑物流服务供应链中成员的公平关切行为,以Nash讨价还价均衡解作为公平收益参照点,构建Nash讨价还价公平关切下物流服务供应链质量缺陷承诺策略模型,分析和研究公平关切对最优策略、利润和效用的影响。研究结果表明,物流服务质量缺陷承诺水平随着物流服务集成商公平关切系数的增加而减少,却随着物流服务提供商公平关切系数的增加而增加;物流服务订购量随着物流服务集成商公平关切系数的增加而减少,也随着物流服务提供商公平关切系数的增加而减少;当物流服务提供商的公平关切系数增加时,物流服务供应链中各成员的利润和效用以及整体利润和效用都会不断减少;但当物流服务提供商的公平关切程度一定而物流服务集成商的公平关切系数增加时,物流服务供应链中各成员的利润和效用以及整体利润和效用不断提高。     

包含随机客户的选择性旅行商问题建模及求解

针对快递配送过程中客户需求具有不确定性的特征,提出一种新的路径优化问题——包含随机客户的选择性旅行商问题,在该问题中客户每天是否具有配送需求存在一定概率,并且对客户进行配送可获取一定利润。同时考虑以上两种因素,建立该问题的数学模型, 目标为在满足行驶距离限制的条件下,找出一条经过部分客户的预优化路径,使得该路径的期望利润最大。其可用于模拟构建最后一公里快递配送的路径问题,提供更具有经济效益的配送路径。随后提出包含精细化局部搜索策略的改进遗传算法,算法根据问题特点构建初始可行解。最后通过多个计算比对结果表明,该算法具有较高的计算效率。     

考虑罚金政策的众包物流服务质量网络均衡模型

为优化众包物流服务质量,考虑平台罚金政策,构建了包括发包方、众包平台和接包方在内的三层众包物流服务网络模型,并进行算例分析。结果表明,众包平台实施罚金政策并加大自身服务质量投入成本会促使接包方改善自身的服务质量,众包平台的服务质量和利润随之增大,但一味的增大罚金不但会使得接包方利润下降,众包平台的服务质量和利润也呈稍微下降趋势,因此平台应该选择合适的罚金区间;平台在竞争的同时也要进行一定的合作,因为平台间同步协调改进罚金政策以及质量投入会取得更大的收益和更高的平均服务质量。     

Advanced routing for city logistics service providers based on time-dependent travel times

Increasing traffic demand, recurring congestion and sophisticated e-commerce business models lead to enormous challenges for routing in city logistics. We introduce a planning system for city logistics service providers, which faces those challenges by more realistic vehicle routing considering time-dependent travel times. Time-dependent travel times arise from telematics-based traffic data collection city-wide. Well-known heuristics for the Traveling Salesman Problem and for the Vehicle Routing Problem are adapted to time-dependent planning data. Computational experiments allow for insights into the efficiency of individual heuristics, their adaptability to time-dependent planning data sets, and the quality and structure of resulting delivery tours.     

Price and lead time decisions in dual-channel supply chains

Manufacturers today are increasingly adopting a dual channel to sell their products, i.e., the traditional retail channel and an online direct channel. Empirical studies have shown that service quality (we focus on the delivery lead time of the direct channel) even goes beyond product price as one of the major factors influencing consumer acceptance of the direct channel. Delivery lead time has significant effects on demand, profit, and pricing strategy. However, there is scant literature addressing the decision on the promised delivery lead time of a direct channel and its impact on the manufacturer’s and retailer’s pricing decisions. To fill this gap, we examine the optimal decisions of delivery lead time and prices in a centralized and a decentralized dual-channel supply chain using the two-stage optimization technique and Stackelberg game, and analyze the impacts of delivery lead time and customer acceptance of a direct channel on the manufacturer’s and retailer’s pricing behaviours. We analytically show that delivery lead time strongly influences the manufacturer’s and the retailer’s pricing strategies and profits. Our numerical studies reveal that the difference between the demand transfer ratios in the two channels with respect to delivery lead time and direct sale price, customer acceptance of the direct channel, and product type have great effects on the lead time and pricing decisions.     

Logistics cost sharing in supply chains involving a third-party logistics provider

In many cases, end customers are sensitive to a product’s logistics service level which is provided by a third-party logistics (3PL) provider, therefore, the continuous improvement of the logistics service is imperative and valuable. However, the problem is that improving the logistics service benefits all of them, but is costly to only the 3PL provider. The 3PL provider is not willing to do this. Sharing the logistics cost is one solution to this problem. This study investigates cost sharing in two kinds of supply chains, i.e., one manufacturer-one 3PL provider-one retailer supply chain and two manufacturers-one 3PL provider-one retailer supply chain. Two types of cost sharing mechanisms, i.e., decentralized cost sharing mechanisms and centralized cost sharing mechanisms, are explored. Decentralized cost sharing mechanisms are proposed as contracts that chain members separately decide their cost sharing portions to optimize their own profits, ignoring the collective impacts of their decisions on the channel as a whole. Centralized cost sharing mechanisms are in the situation that chain members negotiate their cost sharing portions so that their profits are the shares of the entire supply chain’s profit, implying that the supply chain is coordinated perfectly. This study aims to analyse how cost sharing mechanisms affect supply chain performance and under what conditions chain members are willing to engage in cost sharing mechanisms. Conditions necessary for cost sharing mechanisms to achieve win-win outcomes are identified.     

A worst-case analysis for the split delivery vehicle routing problem with minimum delivery amounts

In the vehicle routing problem (VRP), a fleet of vehicles must service the demands of customers in a least-cost way. In the split delivery vehicle routing problem (SDVRP), multiple vehicles can service the same customer by splitting the deliveries. By allowing split deliveries, savings in travel costs of up to 50 % are possible, and this bound is tight. Recently, a variant of the SDVRP, the split delivery vehicle routing problem with minimum delivery amounts (SDVRP-MDA), has been introduced. In the SDVRP-MDA, split deliveries are allowed only if at least a minimum fraction of a customer’s demand is delivered by each visiting vehicle. We perform a worst-case analysis on the SDVRP-MDA to determine tight bounds on the maximum possible savings.     

计及客户满意度的电动汽车物流配送路径规划与充放电管理

物流配送作为一种盈利型社会服务性行业,配送服务时间对客户满意度具有重要影响。论文考虑电动汽车(electric vehicle, EV)在配送途中和回到配送中心两个阶段,以物流配送成本最低和客户平均满意度最高为目标,构建了一种EV在换电模式下计及客户满意度的物流配送路径规划与充放电管理多目标优化模型,其中物流配送成本包括换电成本、车辆损耗成本以及慢速充放电成本。最后,以A-n29节点VRP基准测试系统插入四座换电站节点为例进行数值仿真,采用非支配排序遗传算法(Non-dominated sorting genetic algorithm, NSGA-II)对所提多目标优化模型进行求解,结果验证了所提方法的可行性和有效性。此外,论文进一步考查了EV慢速充放电管理对配电系统的影响,并对EV发车时间作了参数灵敏度分析,为管理者提供一些参考。     

Scheduling trucks in local depots for door-to-door delivery services

A scheduling method is suggested for trucks delivering and picking up freight between branch offices and a regional depot in door-to-door delivery services. As the objective functions, different levels of customer service resulting from different timing of deliveries and pickups to/from branch offices are considered as well as the travel cost of trucks. Useful properties of the optimal timing of deliveries and pickups are derived to reduce the size of the search space significantly. Numerical experiments were conducted to evaluate various algorithms to solve the problem.     

A Bayesian approach to service level performance monitoring in supplier,provider relationships

Techniques are presented for monitoring the performance of a delivery service. The techniques were developed from the practical need to support two parties: a virtual retailer that out-sources the home delivery of its goods and the logistics business that provides its courier service. The techniques are relevant to contractual negotiations and performance monitoring. A graphical tool for hypothesis testing is presented as an aid to contract negotiation and a dynamic model is developed to track performance over time for operational management. The approach is based upon the beta-binomial distribution, within a Bayesian decision context.     

Exact computational approaches to a stochastic uncapacitated single allocation p-hub center problem

The stochastic uncapacitated single allocation p-hub center problem is an extension of the deterministic version which aims to minimize the longest origin-destination path in a hub and spoke network. Considering the stochastic nature of travel times on links is important when designing a network to guarantee the quality of service measured by a maximum delivery time for a proportion of all deliveries. We propose an efficient reformulation for a stochastic p-hub center problem and develop exact solution approaches based on variable reduction and a separation algorithm. We report numerical results to show effectiveness of our new reformulations and approaches by finding global solutions of small-medium sized problems. The combination of model reformulation and a separation algorithm is particularly noteworthy in terms of computational speed.     

Performance analysis and design of supply chains: a Petri net approach

In this paper, we investigated a dynamic modelling technique for analysing supply chain networks using generalised stochastic Petri nets (GSPNs). The customer order arrival process is assumed to be Poisson and the service processes at the various facilities of the supply chain are assumed to be exponential. Our model takes into account both the procurement process and delivery logistics that exist between any two members of the supply chain. We compare the performance of two production planning and control policies, the make-to-stock and the assemble-to-order systems in terms of total cost which is the sum of inventory carrying cost and cost incurred due to delayed deliveries. We formulate and solve the decoupling point location problem in supply chains as a total relevant cost (sum of inventory carrying cost and the delay costs) minimisation problem. We use the framework of integrated GSPN-queuing network modelling—with the GSPN at the higher level and a generalised queuing network at the lower level—to solve the decoupling point location problem.     

Decision diagrams for solving traveling salesman problems with pickup and delivery in real time

The Traveling Salesman Problem with Pickup and Delivery seeks a minimum cost path with pickups preceding deliveries. It is important in on-demand last-mile logistics, such as ride sharing and meal delivery. We examine the use of low-width Decision Diagrams in a branch-and-bound with and without Assignment Problem inference duals as a primal heuristic for finding good solutions within strict time budgets. We show these diagrams can be more effective than similarly structured hybrid Constraint Programming techniques for real-time decision making.     

考虑平台竞争的众包物流社会配送服务最优定价策略

基于互联网的众包物流服务平台共享社会闲置人力资源,为电子商务O2O提供最后一公里配送服务。通过配送服务的动态定价来调控众包物流的社会配送供应能力,成为优化众包物流平台运营的重要手段。在众包物流平台激烈的竞争环境下,考虑到众包物流社会化配送供应能力的不确定性,采用动态优化理论,建立平台价格竞争下众包物流社会配送服务最优定价模型。运用汉密尔顿函数求解社会配送服务最优价格,研究众包物流社会配送服务供应能力随着价格变化的规律,进一步,分析众包物流平台竞争对最优价格变化规律的影响。数值仿真结果表明,众包物流社会配送服务价格增长率随着平台竞争的加剧而增加,可以有效调控众包物流服务的供应与需求平衡,优化众包物流平台的期望收益。     

考虑即时采购价格的物流服务供应链优化

物流服务市场的不确定性会影响物流服务供应链的服务水平和收益。在考虑随机即时采购价格以及基础物流提供商在正常情况和应急情况下具有不同物流能力投资成本的情形下,引入期权机制研究不确定市场环境下物流服务供应链的优化决策,以提高物流服务供应链柔性和降低市场不确定性带来的风险。构建物流服务供应链的期权契约模型,采用Stackelberg博弈理论和优化算法分析和求得物流服务集成商的最优期权采购和即时采购策略,以及基础物流提供商的最优物流能力投资策略。结果表明即时采购价格将影响基础物流提供商和物流服务集成商的决策。最后通过数值分析研究即时采购价格的不确定程度对物流服务集成商和提供商的优化策略和利润的影响。     

Integrating stochastic time-dependent travel speed in solution methods for the dynamic dial-a-ride problem

In urban areas, logistic transportation operations often run into problems because travel speeds change, depending on the current traffic situation. If not accounted for, time-dependent and stochastic travel speeds frequently lead to missed time windows and thus poorer service. Especially in the case of passenger transportation, it often leads to excessive passenger ride times as well. Therefore, time-dependent and stochastic influences on travel speeds are relevant for finding feasible and reliable solutions. This study considers the effect of exploiting statistical information available about historical accidents, using stochastic solution approaches for the dynamic dial-a-ride problem (dynamic DARP). The authors propose two pairs of metaheuristic solution approaches, each consisting of a deterministic method (average time-dependent travel speeds for planning) and its corresponding stochastic version (exploiting stochastic information while planning). The results, using test instances with up to 762 requests based on a real-world road network, show that in certain conditions, exploiting stochastic information about travel speeds leads to significant improvements over deterministic approaches.     

快递企业“最后一公里”快件收派优化方案研究

本文以快递公司快件收派服务为背景,对区域收派路线规划问题进行研究,结合A快递公司实际运作情况进行案例分析,综合考虑收派混合、动态性、时间窗和容量约束四个最主要的因素,建立数学模型,设计收派流程,通过改进的禁忌搜索算法在短时间内得到优化的路径结果,并在收派活动进行中动态处理新需求及实时更新收派路径,以提高收派效率。基于该企业实际数据的计算结果表明,本文提出的相应流程和算法比实际操作获得更好的解。     

Application of stochastic programming to reduce uncertainty in quality-based supply planning of slaughterhouses

To match products of different quality with end market preferences under supply uncertainty, it is crucial to integrate product quality information in logistics decision making. We present a case of this integration in a meat processing company that faces uncertainty in delivered livestock quality. We develop a stochastic programming model that exploits historical product quality delivery data to produce slaughterhouse allocation plans with reduced levels of uncertainty in received livestock quality. The allocation plans generated by this model fulfil demand for multiple quality features at separate slaughterhouses under prescribed service levels while minimizing transportation costs. We test the model on real world problem instances generated from a data set provided by an industrial partner. Results show that historical farmer delivery data can be used to reduce uncertainty in quality of animals to be delivered to slaughterhouses.     

Solving the dynamic ambulance relocation and dispatching problem using approximate dynamic programming

Emergency service providers are supposed to locate ambulances such that in case of emergency patients can be reached in a time-efficient manner. Two fundamental decisions and choices need to be made real-time. First of all immediately after a request emerges an appropriate vehicle needs to be dispatched and send to the requests’ site. After having served a request the vehicle needs to be relocated to its next waiting location. We are going to propose a model and solve the underlying optimization problem using approximate dynamic programming (ADP), an emerging and powerful tool for solving stochastic and dynamic problems typically arising in the field of operations research. Empirical tests based on real data from the city of Vienna indicate that by deviating from the classical dispatching rules the average response time can be decreased from 4.60 to 4.01 minutes, which corresponds to an improvement of 12.89%. Furthermore we are going to show that it is essential to consider time-dependent information such as travel times and changes with respect to the request volume explicitly. Ignoring the current time and its consequences thereafter during the stage of modeling and optimization leads to suboptimal decisions.     

A Column Generation Approach to Delivery Planning over Time with Inhomogeneous Service Providers and Service Interval Constraints

We consider a problem of delivery planning over multiple time periods. Deliveries must be made to customers having nominated demand in each time period. Demand must be met in each time period by use of some combination of inhomogeneous service providers. Each service provider has a different delivery capacity, different cost of delivery to each customer, a different utilisation requirement, and different rules governing the spread of deliveries in time. The problem is to plan deliveries so as to minimise overall costs, subject to demand being met and service rules obeyed. A natural integer programming model was found to be intractable, except on problems with loose demand constraints, with gaps between best lower bound and best feasible solution of up to 35.1%, with an average of 15.4% over the test data set. In all but the problem with loosest demand constraints, Cplex 6.5 applied to this formulation failed to find the optimal solution before running out of memory. However a column generation approach improved the lower bound by between 0.6% and 21.9%, with an average of 9.9%, and in all cases found the optimal solution at the root node, without requiring branching.