Comparing improvement strategies for inventory inaccuracy in a two-echelon supply chain

Classical inventory theory often assumes no discrepancies between recorded inventory and actual inventory. However, inventory records are usually inaccurate due to many reasons in practice. For example, inventory shrinkage refers to the difference between booked inventory that a company should have as a result of its sales, purchasing, and manufacturing processes and actual inventory that it has on hand. This paper concerns the impact of inventory shrinkage to a supply chain and investigates different strategies to deal with inventory shrinkage. We consider a single-period two-echelon supply chain consisting of a Stackelberg manufacturer and a retailer whose inventory is subject to shrinkage errors. Our analysis is based on a single-period newsvendor model and considers the following cases of order decisions: (a) the retailer ignores the inventory errors; (b) the retailer estimates the errors; (c) the retailer shares the inventory error information with the manufacturer; and (d) RFID technology is used to reduce or eliminate the errors. The first case is the base strategy and a common practice for many supply chains, the other two represent certain non-technological strategies of the retailer when dealing with inventory inaccuracy, and the last one represents a technology improvement strategy by the manufacturer to reduce or eliminate inventory shrinkage errors. We compare these improvement strategies and derive critical tag price for RFID implementation as a technological remedy for the inventory inaccuracy problem. Conditions for the profitability of RFID adoption are discussed.     

Pricing in a supply chain for auction bidding under information asymmetry

We examine a supply chain in which a manufacturer participates in a sealed-bid lowest price procurement auction through a distributor. This form of supply chain is common when a manufacturer is active in an overseas market without establishing a local subsidiary. To gain a strategic advantage in the division of profit, the manufacturer and distributor may intentionally conceal information about the underlying cost distribution of the competition. In this environment of information asymmetry, we determine the equilibrium mark-up, the ex-ante expected mark-up and expected profit of the manufacturer and the equilibrium bid of the distributor. In unilateral communication, we demonstrate the informed agent’s advantage resulting to higher mark-up. Under information sharing, we show that profit is equally shared among the supply chain partners and we explicitly derive the mark-up when the underlying cost distribution is uniform in [0, 1]. The model and findings are illustrated by a numerical example.     

Towards integration: a revenue-sharing contract in a supply chain

Email: zhaoqiong.qin{at}erau.edu Received on 31 May 2006. Accepted on 11 December 2006. This paper deals with the problem of a revenue-sharing contractadopted in a supply chain involving one supplier and one retailerwith short life-cycle products. Under this contract, the retailercan obtain the product from the supplier at a discounted pricewhile as a compensation, the retailer must share his revenuewith the supplier at a certain revenue-sharing rate, say r (0 r 1), where r represents the portion of the revenue to bekept by the retailer. We use a two-stage (Stackelberg) gameto model the problem, where one player is the game's leaderand the other the game's follower. Our ultimate objective isto maximize the overall supply chain's total profit, and toshow the effects of salvage revenue and the revenue-sharingrate on transfer cost rate, profit of the supplier and retailerand the overall supply chain's total profit while upholdingthe individual components’ incentives. Our analysis exhibitsthat the case in which salvage revenue is not shared is preferredand the computational results to explore the effects of therevenue-sharing rate lead to many managerial insights regardingthe leader of the game.     

Long-term and penalty contracts in a two-stage supply chain with stochastic demand

Recent applications of game-theoretic analysis to supply chain efficiency have focused on constructs between a buyer (the retailer or manufacturer) and a seller (the supplier) in successive stages of a supply chain. If demand for the final product is stochastic then the supplier has an incentive to keep its capacity relatively low to avoid creating unneeded capacity. The manufacturer, on the other hand, prefers the supplier’s capacity to be high to ensure that the final demand is satisfied. The manufacturer therefore constructs a contract to induce the supplier to increase its production capacity. Most research examines contracting when final demand is realized after the manufacturer places its order to the supplier. However, if final demand is realized before the manufacturer places its order to the supplier, these types of contracts can be ineffective. This paper examines two contracts under the latter timing scenario: long-term contracts in which the business relationship is repeated, and penalty contracts in which the supplier is penalized for too little capacity. Results indicate long-term contracts increase the profit potential of the supply chain. Furthermore, the penalty contracts can ensure that the supplier chooses a capacity level such that the full profit potential is achieved.     

Coordinating a supply chain with effort and price dependent stochastic demand

This paper investigates the issue of channel coordination for a supply chain facing stochastic demand that is sensitive to both sales effort and retail price. In the standard newsvendor setting, the returns policy and the revenue sharing contract have been shown to be able to align incentives of the supply chain’s members so that the decentralized supply chain behaves as well as the integrated one. When the demand is influenced by both retail price and retailer sales effort, none of the above traditional contracts can coordinate the supply chain. To resolve this issue, we explore a variety of other contract types including joint return policy with revenue sharing contract, return policy with sales rebate and penalty (SRP) contract, and revenue sharing contract with SRP. We find that only the properly designed returns policy with SRP contract is able to achieve channel coordination and lead to a Pareto improving win–win situation for supply chain members. We then provide analytical method to determine the contract parameters and finally we use a numerical example to illustrate the findings and gain more insights.     

Managing a dual-channel supply chain under price and delivery-time dependent stochastic demand

Several leading manufacturers recently combined the traditional retail channel with a direct online channel to reach a wider range of customers. We examine such a dual-channel supply chain under price and delivery-time dependent stochastic customer demand. We consider five decision variables, the price and order quantity for both the retail and the online channels and the delivery time for the online channel. Uncertainty frequently arises in both retail and online channels and so additional inventory management is required to control shortage or overstock and that has an effect on the optimal order quantity, price, and lead time. We developed mathematical models with the profit maximization motive. We analyze both centralized and decentralized systems for unknown distribution function of the random variables through a distribution-free approach and also for known distribution function. We examine the effect of delivery lead time and customers’ channel preference on the optimal operation. For supply chain coordination a hybrid all-unit quantity discount along a franchise fee contract is used. Moreover, we use the generalized asymmetric Nash bargaining for surplus profit distribution. A numerical example illustrates the findings of the model and the managerial insights are summarized for centralized, decentralized, and coordinated scenarios.     

Consumer environmental awareness and competition in two-stage supply chains

This paper focuses on the impact of competition and consumers’ environmental awareness on key supply chain players. We consider both the production competition between partially substitutable products made by different manufacturers, and the competition between retail stores. We use two-stage Stackelberg game models to investigate the dynamics between the supply chain players given three supply chain network structures. We find that as consumers’ environmental awareness increases, retailers and manufacturers with superior eco-friendly operations will benefit; while the profitability of the inferior eco-friendly firm will tend to increase if the production competition level is low, and will tend to decrease if the production competition level is high. In addition, higher levels of retail competition may make manufacturers with inferior eco-friendly operations more likely to benefit from the increase of consumers’ environmental awareness. Moreover, as production competition intensifies, the profits of the retailers will always increase, while the profits of the manufacturers with inferior eco-friendly operations will always decrease. The profitability of the manufacturers with superior eco-friendly operations will also tend to decrease, unless consumers’ environmental awareness is high and the superior manufacturer has a significant cost advantage related to product environmental improvement.     

A multi-objective approach to supply chain visibility and risk

This paper investigates the twin effects of supply chain visibility (SCV) and supply chain risk (SCR) on supply chain performance. Operationally, SCV has been linked to the capability of sharing timely and accurate information on exogenous demand, quantity and location of inventory, transport related cost, and other logistics activities throughout an entire supply chain. Similarly, SCR can be viewed as the likelihood that an adverse event has occurred during a certain epoch within a supply chain and the associated consequences of that event which affects supply chain performance. Given the multi-faceted attributes of the decision making process which involves many stages, objectives, and stakeholders, it beckons research into this aspect of the supply chain to utilize a fuzzy multi-objective decision making approach to model SCV and SCR from an operational perspective. Hence, our model incorporates the objectives of SCV maximization, SCR minimization, and cost minimization under the constraints of budget, customer demand, production capacity, and supply availability. A numerical example is used to demonstrate the applicability of the model. Our results suggest that decision makers tend to mitigate SCR first then enhance SCV.     

Endogenous information acquisition in supply chain management

In this paper, we analyze an endogenous determination of efforts put into information acquisition and its impact on supply chain management. More specifically, we consider a supplier who sells a product to a buyer during a single selling season. Prior to placing an order with the supplier, the buyer has an option to acquire additional information about the demand by hiring experts (who are capable of providing forecasts). Because a commission fee must be paid to each hired expert, there exists a tradeoff between the cost and the value of the information, and the buyer needs to determine how much information to acquire. We derive the optimal information-acquisition level in an integrated setting and compare it with that determined in a decentralized setting. We also analyze several types of supply contracts to examine if they can coordinate the supply chain and allow an arbitrary division of system profit between the supplier and the buyer.     

Understanding supply chain dynamics: A chaos perspective

Variability in orders or inventories in supply chain systems is generally thought to be caused by exogenous random factors such as uncertainties in customer demand or lead time. Studies have shown, however, that orders or inventories may exhibit significant variability even if customer demand and lead time are deterministic. In this paper, we investigate how this class of variability, chaos, may occur in a multi-level supply chain and offer insights into how to manage relevant supply chain factors to eliminate or reduce system chaos. The supply chain is characterized by the classical beer distribution model with some modifications. We observe the supply chain dynamics under the influence of various factors: demand pattern, ordering policy, demand-information sharing, and lead time. Through proper decision-region formation, the effect of various factors on system chaos is investigated using a factorial design. The degree of system chaos is quantified using the Lyapunov exponent across all levels of the supply chain. This study shows that, to reduce the degree of chaos in the supply chain system, the adjustment parameters for both inventory and supply line discrepancies should be more comparable in magnitude. Counter-intuitively, in certain decision regions, sharing demand information can do more harm than good. Similar to the bullwhip effect observed previously in demand, we discover the phenomenon of “chaos-amplification” in inventory across supply chain levels.     

Quality investment and inspection policy in a supplier–manufacturer supply chain

This paper examines a serial supply chain that consists of one supplier and one manufacturer, each having imperfect production and inspection processes. Both the supplier and the manufacturer invest in quality improvement actions in their production processes to reduce defective items being produced. In addition to quality investment, the supplier engages in outbound inspection before sending the components to the manufacturer, and the manufacturer engages in inbound inspection, when receiving the components from the supplier, and outbound inspection, before sending final products to customers. We investigate the supplier’s and the manufacturer’s quality investment and inspection strategies in four noncooperative games with different degrees of information revealed. We study the effects of inspection-related information on both parties’ equilibrium strategies and profits, and further assess, at equilibrium, the rationality of the penalty on defective components.     

Capacity augmentation of a supply chain for a short lifecycle product: A system dynamics framework

For an innovative product characterized by short product lifecycle and high demand uncertainty, investment in capacity buildup has to be done cautiously. Otherwise either the product’s market diffusion is impeded or the manufacturer is left with unutilized capacity. Using the right information for making capacity augmentation decisions is critical in facing this challenge. In this paper, we propose a method for identifying critical information flows using the system dynamics model of a two-echelon supply chain. The fundamental premise of system dynamics methodology is that (system) structure determines (its) behavior. Using loop dominance analysis method we study the feedback loop structure of the supply chain system. The outcome is a set of dominant loops that determine the dynamics of capacity growth. It is revealed that the delivery delay information has little effect while the loop that connects retail sales with production order affects the dynamics significantly. Modifying this loop yields appropriate capacity augmentation decisions resulting in higher performance. What-if analyses bring out effects of modifying other structural elements. In conclusion, we claim that the information feedback based methodology is general enough to be useful in designing decision support systems for capacity augmentation. The limitations of the model are also discussed and possible extensions identified.     

Mesoscopic supply chain simulation

This paper reviews and compares existing approaches for supply chain modeling and simulation and applies the mesoscopic modeling and simulation approach using the simulation software MesoSim, an own development. A simplified real-world supply chain example is modeled with discrete event, mesoscopic and system dynamics simulation. The objective of the study is to compare the process of model creation and its validity using each approach. The study examines advantages of the mesoscopic approach for the simulation. Major benefits of the mesoscopic approach are that modeling efforts are balanced with the necessary level of detail and facilitate quick and simple model creation and simulation.     

The impacts of the full returns policy on a supply chain with information asymmetry

In contrast to the existing return policies literature assuming that information is symmetrical between the manufacturer and the retailer, we study the full returns policy’s impact on supply chains with information asymmetry. We first study the case that the base level of the demand follows a discrete distribution with two states. We find that the retailer benefits from the full returns policy in all circumstances, while the manufacturer and the supply chain are better off under some conditions. We then consider the situation in which the base level of the demand is a type of AR(1) process.     

Pricing and horizontal information sharing in a supply chain with capacity constraint

This paper aims to explore manufacturers horizontal information sharing strategy under competition. The model framework is based on a two-echelon supply chain composed of one upstream supplier and two downstream manufacturers with asymmetric capacity constraint. Analysis of the model establishes manufacturers’ information sharing strategies under different conditions and shows how supplier’s pricing decision can shape manufacturers’ information sharing incentives.     

Coordination of cooperative cost-reduction efforts in a supply chain partnership

We study cooperative cost reduction in a decentralized supply chain with a single manufacturer and multiple suppliers. The manufacturer assembles components that are procured from the suppliers to produce a final product. Both the manufacturer and the suppliers invest in reducing the unit production costs of the components. We see that neither of the two well-known conventional contracts, the wholesale price contract and the cost-plus pricing contract, generally coordinates the supply chain, i.e., under both of these types of contract, the individual optimal cost-reduction efforts of players deviate from the centralized system-optimal solution. However, this result is not surprising because these contracts encourage either only the manufacturer or only the suppliers alone to invest in cost reduction.     

Channel coordination using product returns for a supply chain with stochastic salvage capacity

We examine returns policy in a Newsboy framework. Unlike the prior literature, however, we assume that both supplier and retailer have limited and stochastic salvage capacities. We first analyze the case of integrated supply chain in which the agents’ decisions are fully coordinated for the joint profits. The result prescribes a partial returns policy, in which the retailer returns a part of the leftovers to the supplier and liquidates the remainder through its clearance sale. In a decentralized system, the supplier should motivate the retailer to duplicate the outcome of the integrated system in choosing order and returns quantities. We propose three coordination contracts, of which each uses two benefit transfer schemes as an incentive to the retailer, instead of using a single benefit scheme as in the prior literature. All three effectively coordinate the supply chain. The supplier, as a Stakelberg leader, chooses the most profitable one since each contract yields the different shares of the agents’ profits.     

On the impact of advertising initiatives in supply chains

Advertising plays an important role in affecting consumer demand. Socially responsible firms are expected to use advertising judiciously, limiting advertising of “bad” products. An example is the advertising initiative adopted by several major food manufacturers to limit the advertising of unhealthy food categories to children. Such initiatives are based on the belief that less advertising will lead to less consumption of these unhealthy food categories. However, food manufacturers usually distribute products to consumers through retailers whose advertising is not restricted by those initiative programs. In this paper, we examine the effectiveness of such advertising initiative in a leader–follower supply chain with one manufacturer and one retailer. We assume that both the manufacturer and the retailer can choose to participate in the advertising initiative by reducing their advertising levels. The problem is formulated as a Stackelberg game. We show that the effectiveness of the advertising initiative critically depends on the leader’s participation in the initiative. If the leader is willing to reduce the advertising level below a threshold, the market coverage of the product can drop significantly. On the other hand, if only the follower participates in the initiative, the market coverage is likely to expand in the majority of cases. Managerial implications of this research are also discussed.     

Combined pricing and supply chain operations under price-dependent stochastic demand

In this study, we determined product prices and designed an integrated supply chain operations plan that maximized a manufacturer’s expected profit. The computational results of this study revealed that as the variance of the demand distribution increases, a manufacturer will increase its inventory to levels that are greater than the anticipated demand to prevent the potential loss of sales and will simultaneously raise product prices to obtain a greater profit. In the cost minimization approach, the manufacturer may earn the highest possible profits, as determined by the profit optimization approach, only if this firm precisely forecasts the mean market demand for its products. Greater inaccuracies in this forecast will produce lower levels of expected profit.