Incorporating performance measures with target levels in data envelopment analysis

Data envelopment analysis (DEA) is a technique for evaluating relative efficiencies of peer decision making units (DMUs) which have multiple performance measures. These performance measures have to be classified as either inputs or outputs in DEA. DEA assumes that higher output levels and/or lower input levels indicate better performance. This study is motivated by the fact that there are performance measures (or factors) that cannot be classified as an input or output, because they have target levels with which all DMUs strive to achieve in order to attain the best practice, and any deviations from the target levels are not desirable and may indicate inefficiency. We show how such performance measures with target levels can be incorporated in DEA. We formulate a new production possibility set by extending the standard DEA production possibility set under variable returns-to-scale assumption based on a set of axiomatic properties postulated to suit the case of targeted factors. We develop three efficiency measures by extending the standard radial, slacks-based, and Nerlove–Luenberger measures. We illustrate the proposed model and efficiency measures by applying them to the efficiency evaluation of 36 US universities.     

An extension to data envelopment analysis with preference structure for estimating overall inefficiency

This paper extends data envelopment analysis (DEA) with preference structure by fully considering the substitution effects among different inputs or outputs. When the unit cost and price information on inputs and outputs are available, the generalized weighted CCR (GWCCR) models proposed in this paper can provide some scalar values for measuring the overall inefficiency. It is found that the GWCCR models focus on the relative aspects of overall inefficiency instead of the absolute aspects focused on by the weighted additive DEA model.     

Enhancement of equity portfolio performance using data envelopment analysis

This paper examines the applicability of data envelopment analysis (DEA) as a basis of selection criteria for equity portfolios. It is the first DEA application for constructing a combined equity investment strategy that aims to integrate the benefits of both value investing and momentum investing. The 3-quantile portfolios are composed of a comprehensive sample of Finnish non-financial stocks based on their DEA efficiency scores that are calculated using three variants of DEA models (the constant returns-to-scale, the super-efficiency, and the cross-efficiency models). The performance of portfolios is evaluated on the basis of the average return and several risk-adjusted performance metrics throughout the 1994–2010 sample period.     

An effective transformation in ranking using l1-norm in data envelopment analysis

Jahanshahloo et al. [G. R. Jahanshahloo, F. Hosseinzadeh Lotfi, N. Shoja, G. Tohidi, S. Razavyan, Ranking using l₁-norm in data envelopment analysis, Applied Mathematics and Computation, 153 (2004) 215-224] present a method for ranking extremely efficient decision making units (DMUs) in data envelopment analysis (DEA) by exploiting the leave-one-out idea and l₁-norm. It is shown that the proposed method is able to remove the existing difficulties in some methods. This paper suggests an effective procedure to transfer the proposed model from the nonlinear programming form into a linear programming form. We show that the model with this transformation is equivalent to the nonlinear model, while it is much easier to solve than the treatment in [1].     

Efficiency measurement using independent component analysis and data envelopment analysis

Efficiency measurement is an important issue for any firm or organization. Efficiency measurement allows organizations to compare their performance with their competitors’ and then develop corresponding plans to improve performance. Various efficiency measurement tools, such as conventional statistical methods and non-parametric methods, have been successfully developed in the literature. Among these tools, the data envelopment analysis (DEA) approach is one of the most widely discussed. However, problems of discrimination between efficient and inefficient decision-making units also exist in the DEA context (Adler and Yazhemsky, 2010). In this paper, a two-stage approach of integrating independent component analysis (ICA) and data envelopment analysis (DEA) is proposed to overcome this issue. We suggest using ICA first to extract the input variables for generating independent components, then selecting the ICs representing the independent sources of input variables, and finally, inputting the selected ICs as new variables in the DEA model. A simulated dataset and a hospital dataset provided by the Office of Statistics in Taiwan’s Department of Health are used to demonstrate the validity of the proposed two-stage approach. The results show that the proposed method can not only separate performance differences between the DMUs but also improve the discriminatory capability of the DEA’s efficiency measurement.     

Network data envelopment analysis: A review

Network data envelopment analysis (DEA) concerns using the DEA technique to measure the relative efficiency of a system, taking into account its internal structure. The results are more meaningful and informative than those obtained from the conventional black-box approach, where the operations of the component processes are ignored. This paper reviews studies on network DEA by examining the models used and the structures of the network system of the problem being studied. This review highlights some directions for future studies from the methodological point of view, and is inspirational for exploring new areas of application from the empirical point of view.     

Improving weak efficiency frontiers in the fuzzy data envelopment analysis models

Evaluating the performance of activities or organization by common data envelopment analysis models requires crisp input/output data. However, the precise inputs and outputs of production processes cannot be always measured. Thus, the data envelopment analysis measurement containing fuzzy data, called “fuzzy data envelopment analysis”, has played an important role in the evaluation of efficiencies of real applications. This paper focuses on the fuzzy CCR model and proposes a new method for determining the lower bounds of fuzzy inputs and outputs. This improves the weak efficiency frontiers of the corresponding production possibility set. Also a numerical example illustrates the capability of the proposed method.     

Performance evaluation: An integrated method using data envelopment analysis and fuzzy preference relations

In a multi-attribute decision-making (MADM) context, the decision maker needs to provide his preferences over a set of decision alternatives and constructs a preference relation and then use the derived priority vector of the preference to rank various alternatives. This paper proposes an integrated approach to rate decision alternatives using data envelopment analysis and preference relations. This proposed approach includes three stages. First, pairwise efficiency scores are computed using two DEA models: the CCR model and the proposed cross-evaluation DEA model. Second, the pairwise efficiency scores are then utilized to construct the fuzzy preference relation and the consistent fuzzy preference relation. Third, by use of the row wise summation technique, we yield a priority vector, which is used for ranking decision-making units (DMUs). For the case of a single output and a single input, the preference relation can be directly obtained from the original sample data. The proposed approach is validated by two numerical examples.     

An investigation on the sensitivity and stability radius of returns to scale and efficiency in data envelopment analysis

An issue which has received widespread attention in rapidly growing field of DEA is the sensitivity of the results of analysis to perturbations in the data.     

Efficiency decomposition in network data envelopment analysis: A relational model

Traditional studies in data envelopment analysis (DEA) view systems as a whole when measuring the efficiency, ignoring the operation of individual processes within a system. This paper builds a relational network DEA model, taking into account the interrelationship of the processes within the system, to measure the efficiency of the system and those of the processes at the same time. The system efficiency thus measured more properly represents the aggregate performance of the component processes. By introducing dummy processes, the original network system can be transformed into a series system where each stage in the series is of a parallel structure. Based on these series and parallel structures, the efficiency of the system is decomposed into the product of the efficiencies of the stages in the series and the inefficiency slack of each stage into the sum of the inefficiency slacks of its component processes connected in parallel. With efficiency decomposition, the process which causes the inefficient operation of the system can be identified for future improvement. An example of the non-life insurance industry in Taiwan illustrates the whole idea.     

Forward search outlier detection in data envelopment analysis

In this paper we tackle the problem of outlier detection in data envelopment analysis (DEA). We propose a procedure where we merge the super-efficiency DEA and the forward search. Since DEA provides efficiency scores which are not parameters to fit the model to the data, we introduce a distance, to be monitored along the search. This distance is obtained through the integration of a regression model and the super-efficiency DEA. We simulate a Cobb-Douglas production function and we compare the super-efficiency DEA and the forward search analysis in both uncontaminated and contaminated settings. For inference about outliers, we exploit envelopes obtained through Monte Carlo simulations.     

A distance friction minimization approach in data envelopment analysis: A comparative study on airport efficiency

This paper aims to present a newly developed distance friction minimization (DFM) method in the context of data envelopment analysis (DEA) in order to generate an appropriate (non-radial) efficiency-improving projection model, for both input reduction and output increase. In this approach, a generalized distance function, based on a Euclidean distance metric in weighted spaces, is proposed to assist a decision making unit (DMU) to improve its performance by an appropriate movement towards the efficiency frontier surface. A suitable form of multidimensional projection function for efficiency improvement is given by a Multiple Objective Quadratic Programming (MOQP) model. The paper describes the various steps involved in a systematic manner.     

Generalizing cross redundancy in data envelopment analysis

Lee and Choi (2010) proved that a cross redundant output in a CCR or BCC DEA study is unnecessary and can be eliminated from the model without affecting the results of the study. A cross redundant output, as characterized by Lee and Choi, can be expressed as a specially constrained linear combination of both some outputs and some inputs. This article extends the contributions of Lee and Choi (2010) in at least three ways: (i) by adding precision and clarity to some of their definitions; (ii) by introducing specific definitions that complement the ones in their paper; and (iii) by conducting some additional analysis on the impact of the presence of other types of linear dependencies among the inputs and outputs of a DEA model. One reason that it is important to identify and remove cross redundant inputs or outputs from DEA models is that the computational burden of the DEA study is decreased, especially in large applications.     

Manufacturing performance measurement and target setting: A data envelopment analysis approach

Manufacturing decision makers have to deal with a large number of reports and metrics for evaluating the performance of manufacturing systems. Since the metrics provide different and at times conflicting assessments, it is hard for the manufacturing decision makers to track and improve overall manufacturing system performance. This research presents a data envelopment analysis (DEA) based approach for performance measurement and target setting of manufacturing systems. The approach is applied to two different manufacturing environments. The performance peer groups identified using DEA are utilized to set performance targets and to guide performance improvement efforts. The DEA scores are checked against past process modifications that led to identified performance changes. Limitations of the DEA based approach are presented when considering measures that are influenced by factors outside of the control of the manufacturing decision makers. The potential of a DEA based generic performance measurement approach for manufacturing systems is provided.     

Dynamic data envelopment analysis: A relational analysis

This paper proposes a dynamic data envelopment analysis (DEA) model to measure the system and period efficiencies at the same time for multi-period systems, where quasi-fixed inputs or intermediate products are the source of inter-temporal dependence between consecutive periods. A mathematical relationship is derived in which the complement of the system efficiency is a linear combination of those of the period efficiencies. The proposed model is also more discriminative than the existing ones in identifying the systems with better performance. Taiwanese forests, where the forest stock plays the role of quasi-fixed input, are used to illustrate this approach. The results show that the method for calculating the system efficiency in the literature produces over-estimated scores when the dynamic nature is ignored. This makes it necessary to conduct a dynamic analysis whenever data is available.     

Modeling undesirable factors in data envelopment analysis

Data envelopment analysis is a mathematical programming technique for identifying efficient frontiers for peer decision making units with multiple inputs and multiple outputs. These performance factors (inputs and outputs) are classified into two groups: desirable and undesirable. Obviously, undesirable factors in production process should be reduced to improve the performance. In the current paper, we present a data envelopment analysis (DEA) model in which can be used to improve the relative performance via increasing undesirable inputs and decreasing undesirable outputs.     

A bi-objective generalized data envelopment analysis model and point-to-set mapping projection

This work introduces a bi-objective generalized data envelopment analysis (Bi-GDEA) model and defines its efficiency. We show the equivalence between the Bi-GDEA efficiency and the non-dominated solutions of the multi-objective programming problem defined on the production possibility set (PPS) and discuss the returns to scale under the Bi-GDEA model. The most essential contribution is that we further define a point-to-set mapping and the mapping projection of a decision making unit (DMU) on the frontier of the PPS under the Bi-GDEA model. We give an effective approach for the construction of the point-to-set-mapping projection which distinguishes our model from other non-radial models for simultaneously considering input and output. The Bi-GDEA model represents decision makers’ specific preference on input and output and the point-to-set mapping projection provides decision makers with more possibility to determine different input and output alternatives when considering efficiency improvement. Numerical examples are employed for the illustration of the procedure of point-to-set mapping.     

A note on efficiency decomposition in two-stage data envelopment analysis

Data envelopment analysis (DEA) is a useful tool of efficiency measurement for firms and organizations. Kao and Hwang (2008) take into account the series relationship of the two sub-processes in a two-stage production process, and the overall efficiency of the whole process is the product of the efficiencies of the two sub-processes. To find the largest efficiency of one sub-process while maintaining the maximum overall efficiency of the whole process, Kao and Hwang (2008) propose a solution procedure to accomplish this purpose. Nevertheless, one needs to know the overall efficiency of the whole process before calculating the sub-process efficiency. In this note, we propose a method that is able to find the sub-process and overall efficiencies simultaneously.     

Benchmarking with quality-adjusted DEA (Q-DEA) to seek lower-cost high-quality service: Evidence from a U.S.bank application

Benchmarking is a widely cited method to identify and adopt best-practices as a means to improve performance. Data envelopment analysis (DEA) has been demonstrated to be a powerful benchmarking methodology for situations where multiple inputs and outputs need to be assessed to identify best-practices and improve productivity in organizations. Most DEA benchmarking studies have excluded quality, even in service-sector applications such as health care where quality is a key element of performance. This limits the practical value of DEA in organizations where maintaining and improving service quality is critical to achieving performance objectives. In this paper, alternative methods incorporating quality in DEA benchmarking are demonstrated and evaluated. It is shown that simply treating the quality measures as DEA outputs does not help in discriminating the performance. Thus, the current study presents a new, more sensitive, quality-adjusted DEA (Q-DEA), which effectively deals with quality measures in benchmarking. We report the results of applying Q-DEA to a U.S. bank's 200-branch network that required a method for benchmarking to help manage operating costs and service quality. Q-DEA findings helped the bank achieve cost savings and improved operations while preserving service quality, a dimension critical to its mission. New insights about ways to improve branch operations based on the best-practice (high-quality low-cost) benchmarks identified with Q-DEA are also described in the paper. This demonstrates the practical need and potential benefits of Q-DEA and its efficacy in one application, and also suggests the need for further research on measuring and incorporating quality into DEA benchmarking. The review process of this paper was handled by the Edit-in-Chief Peter Hammer.     

Equivalent solutions to additive two-stage network data envelopment analysis

In the additive approach of two-stage network data envelopment analysis (DEA), the non-linear DEA model is transformed into a parametric linear model and then solved by computing a series of linear programs. Lim and Zhu (2013; Integrated data envelopment analysis: Global vs. local optimum.European Journal of Operational Research, 229(1), 276–278) and Ang and Chen (2016; Pitfalls of decomposition weights in the additive multi-stage DEA model. Omega, 58, 139–153) propose two parametric linear approaches to solve additive two-stage network DEA model. The current study shows that the two approaches are equivalent and use the same parameter in searching for the global optimal solution.