Incorporating performance measures with target levels in data envelopment analysis

Data envelopment analysis (DEA) is a technique for evaluating relative efficiencies of peer decision making units (DMUs) which have multiple performance measures. These performance measures have to be classified as either inputs or outputs in DEA. DEA assumes that higher output levels and/or lower input levels indicate better performance. This study is motivated by the fact that there are performance measures (or factors) that cannot be classified as an input or output, because they have target levels with which all DMUs strive to achieve in order to attain the best practice, and any deviations from the target levels are not desirable and may indicate inefficiency. We show how such performance measures with target levels can be incorporated in DEA. We formulate a new production possibility set by extending the standard DEA production possibility set under variable returns-to-scale assumption based on a set of axiomatic properties postulated to suit the case of targeted factors. We develop three efficiency measures by extending the standard radial, slacks-based, and Nerlove–Luenberger measures. We illustrate the proposed model and efficiency measures by applying them to the efficiency evaluation of 36 US universities.     

An application of DEA for comparative analysis and ranking of regions in Serbia with regards to social-economic development

In this paper, we use data envelopment analysis (DEA) to estimate how well regions in Serbia utilize their resources. Based on data for four inputs and four outputs we applied an output-oriented CCR DEA model and it appears that 17 out of 30 regions are efficient. For each inefficient unit, DEA identifies the sources and level of inefficiency for each input and output. An output-oriented set of targets is determined for 13 inefficient regions. In addition, the possibilities of combining DEA and linear discriminant analysis (LDA) in evaluating performance are explored. The efficient regions are ranked using a cross efficiency matrix and an output-oriented version of Andersen–Petersen’s DEA model and the results are analyzed and compared.     

A comparison of chance-constrained DEA and stochastic frontier analysis: bank efficiency in Taiwan

We employed both chance-constrained data envelopment analysis (CCDEA) and stochastic frontier analysis (SFA) to measure the technical efficiency of 39 banks in Taiwan. Estimated results show that there are significant differences in efficiency scores between chance-constrained DEA and stochastic frontier production function. The advanced setting of the chance-constrained mechanism of DEA does not change the instinctive differences between DEA and SFA approaches. We further find that the ownership variable is still a significant variable to explain the technical efficiency in Taiwan, irrespective of whether a DEA, CCDEA or SFA approach is used.     

Evolution of bank efficiency in Brazil: A DEA approach

This paper investigates cost, technical and allocative efficiencies for Brazilian banks in the recent period (2000–2007). We use Data Envelopment Analysis (DEA) to compute efficiency scores. Brazilian banks were found to have low levels of economic (cost) efficiency compared to banks in Europe and in the US. For the period with high macroeconomic volatility (2000–2002) the economic inefficiency in Brazilian banks can be attributed mainly to technical inefficiency rather than allocative inefficiency. State-owned banks are significantly more cost efficient than foreign, private domestic and private with foreign participation. There is no evidence of differences in economic efficiency due to type of activity and bank size. These results may provide some useful guidance for financial regulators and bank managers.     

Cost allocation and convex data envelopment

This paper considers allocation rules. First, we demonstrate that costs allocated by the Aumann–Shapley and the Friedman–Moulin cost allocation rules are easy to determine in practice using convex envelopment of registered cost data and parametric programming. Second, from the linear programming problems involved it becomes clear that the allocation rules, technically speaking, allocate the non-zero value of the dual variable for a convexity constraint on to the output vector. Hence, the allocation rules can also be used to allocate inefficiencies in non-parametric efficiency measurement models such as Data Envelopment Analysis (DEA). The convexity constraint of the BCC model introduces a non-zero slack in the objective function of the multiplier problem and we show that the cost allocation rules discussed in this paper can be used as candidates to allocate this slack value on to the input (or output) variables and hence enable a full allocation of the inefficiency on to the input (or output) variables as in the CCR model.     

Cost,Revenue and Profit Efficiency Models in Generalized Fuzzy Data Envelopment Analysis

One of the most important information given by data envelopment analysis models is the cost, revenue and profit efficiency of decision making units (DMUs). Cost efficiency is defined as the ratio of minimum costs to current costs, while revenue efficiency is defined as the ratio of maximum revenue to current revenue of the DMU. This paper presents a framework where data envelopment analysis (DEA) is used to measure cost, revenue and profit efficiency with fuzzy data. In such cases, the classical models cannot be used, because input and output data appear in the form of ranges. When the data are fuzzy, the cost, revenue and profit efficiency measures calculated from the data should be uncertain as well. Fuzzy DEA models emerge as another class of DEA models to account for imprecise inputs and outputs for DMUs. Although several approaches for solving fuzzy DEA models have been developed, numerous deficiencies including the $\alpha$-cut approaches and types of fuzzy numbers must still be improved. This scheme embraces evaluation method based on vector for proposed fuzzy model. This paper proposes generalized cost, revenue and profit efficiency models in fuzzy data envelopment analysis. The practical application of these models is illustrated by a numerical example.     

An enhanced DEA model for decomposition of technical efficiency in banking

Past studies about the application of data envelopment analysis (DEA) to banking performance often follow the concept of technical efficiency (TE) and/or the productivity defined by the TE. In this paper, we propose an enhanced DEA model, based on a modification of the directional distance function by simultaneously but disproportionately seeking the maximum expansion of each desirable output and contraction of each undesirable output for efficiency measurement, which allows us to decompose the TE into operating efficiency (OPE) and risk management efficiency (RME). The OPE characterizes the ability of a bank to expand the room for profits through its regular business activities, while the RME describes a bank’s ability in risk management activities for sustaining operations. To illustrate the usefulness of the proposed model, a case study of Taiwan’s domestic commercial banks is presented. The major findings are that operating inefficiency is the main source of technical inefficiency, although banks with a higher OPE generally also have a higher RME. Banks subordinate to financial holding companies are more efficient in both OPE and RME than stand-alone banks.     

Measurement and sources of overall and input inefficiencies: Evidences and implications in hospital services

Traditional data envelopment analysis (DEA) focuses exclusively on measuring the overall efficiency of a decision making unit (DMU). Yet, variables that have explanatory power for the overall operational inefficiency of a DMU may not necessarily be the same as those that affect its individual input inefficiencies. On many occasions, variables that explain the overall inefficiency of a DMU can be inconsistent or incongruent with those that cause its individual input inefficiencies. Therefore, we conjecture that an overall inefficiency score alone may have limited value for decision making since such a process requires fine-tuning and adjustments of specific input factors of the DMU in order to maximize its overall efficiency. In this paper, the utilization and financial data of a set of hospitals in California is used to empirically test the above conjecture.Our study has several important contributions and practical implications. First, we fine-tune previous efficiency measures on hospitals by refining input and output measures. Second, with variables on organization, management, demographics, and market competition, we identify specific factors associated with a hospital's overall operational inefficiency. More importantly, by decomposing the overall DEA operational inefficiency score into different individual input inefficiencies (including slacks), we further identify specific variables that cause individual input inefficiency. Third, significant differences are observed among factors of the overall inefficiency and individual input inefficiencies. These findings have important implications for identifying congruent factors for performance standard setting and evaluation; it also provides invaluable information for guiding effective resource allocation and better decision making for improving hospital operational efficiency.     

Measuring the relative efficiency of quality management practices in Turkish public and private universities

Using data envelopment analysis (DEA) in conjunction with stochastic frontier analysis (SFA), the aim of this study was to measure the relative efficiency of quality management (QM) practices in Turkish public and private universities. Based on the extant literature, a set of nine critical QM factors and seven performance indicators for Turkish universities were identified as input and output variables, respectively. SFA confirmed the existence of significant relationships between QM factors and performance indicators. DEA findings indicated that private universities with higher levels of QM efficiency on stakeholder-focus indicators achieved better performance in terms of fulfilling the expectations of their stakeholders. In contrast, public universities were more successful in managing QM practices for a superior teaching and research performance. Finally, after eliminating the managerial discrepancies, no significant structural efficiency difference was found between these two groups of universities through stakeholder-focus model, though some significant variation was noted in both factor-efficiency and total-efficiency models. As for total-efficiency model, we may infer that the structural differences found in favour of public universities for factor-efficiencies are counterbalanced by private universities which tend to focus more on their stakeholders in managing QM applications.     

Inferring the incidence of industry inefficiency from DEA estimates

Data envelopment analysis (DEA) is among the most popular empirical tools for measuring cost and productive efficiency within an industry. Because DEA is a linear programming technique, establishing formal statistical properties for outcomes is difficult. We model the incidence of inefficiency within a population of decision making units (DMUs) as a latent variable, with DEA outcomes providing only noisy and generally inaccurate sample-based categorizations of inefficiency. We then use a Bayesian approach to infer an appropriate posterior distribution for the incidence of inefficiency within an industry based on a random sample of DEA outcomes and a prior distribution on that incidence. The approach applies to the empirically relevant case of a finite number of firms, and to sampling DMUs without replacement. It also accounts for potential mismeasurement in the DEA characterization of inefficiency within a coherent Bayesian approach to the problem. Using three different types of specialty physician practices, we provide an empirical illustration demonstrating that this approach provides appropriately adjusted inferences regarding the incidence of inefficiency within an industry.     

Measurement of the worst practice of decision-making units in the presence of non-discretionary factors and imprecise data

The objective of the present paper is to propose a novel pair of data envelopment analysis (DEA) models for measurement of relative efficiencies of decision-making units (DMUs) in the presence of non-discretionary factors and imprecise data. Compared to traditional DEA, the proposed interval DEA approach measures the efficiency of each DMU relative to the inefficiency frontier, also called the input frontier, and is called the worst relative efficiency or pessimistic efficiency. On the other hand, in traditional DEA, the efficiency of each DMU is measured relative to the efficiency frontier and is called the best relative efficiency or optimistic efficiency. The pair of proposed interval DEA models takes into account the crisp, ordinal, and interval data, as well as non-discretionary factors, simultaneously for measurement of relative efficiencies of DMUs. Two numeric examples will be provided to illustrate the applicability of the interval DEA models.     

Estimating technical and allocative efficiency in the public sector: A nonparametric analysis of Dutch schools

Public sector output provision is influenced not only by discretionary inputs but also by exogenous environmental factors. In this paper, we extended the literature by developing a conditional DEA estimator of allocative efficiency that allows a decomposition of overall cost efficiency into allocative and technical components while simultaneously controlling for the environment. We apply the model to analyze technical and allocative efficiency of Dutch secondary schools. The results reveal that allocative efficiency represents a significant 37 percent of overall cost efficiency on average, although technical inefficiency is still the dominant part. Furthermore, the results show that the impact of environment largely differs between schools and that having a more unfavorable environment is very expensive to schools. These results highlight the importance of including environmental variables in both technical and allocative efficiency analysis.     

Decomposition of technical and scale efficiencies in two-stage production systems

Conventional data envelopment analysis (DEA) models are used to measure the technical and scale efficiencies of a system when it is considered as a whole unit. This paper extends the efficiency measurement to two-stage systems where each stage has one process and all the outputs from the first process become the inputs of the second. An input-oriented DEA model for the first process is developed to separate the process efficiency into the input technical and scale efficiencies, and an output-oriented model is developed for the second process to separate the process efficiency into the output technical and scale efficiencies. Combining the two models, the system efficiency is expressed as the product of the overall technical and scale efficiencies, where the overall technical and scale efficiencies are the products of the corresponding efficiencies of the two processes, respectively. The detailed decomposition allows the sources of inefficiency to be identified.     

Sensitivity and stability in stochastic data envelopment analysis

Sensitivity and stability for Banker's model of Stochastic Data Envelopment Analysis (SDEA) is studied in this paper. In the case of the DEA model, necessary and sufficient conditions to preserve the efficiency of efficient decision-making units (DMUs) and the inefficiency of inefficient DMUs are obtained for different perturbations of data in the model. The cases of perturbations of all inputs, of perturbations of output and of the simultaneous perturbations of output and all inputs are considered. An illustrative example is provided.     

Trajectories of efficiency measurement: A bibliometric analysis of DEA and SFA

This study surveys the increasing research field of performance measurement by making use of a bibliometric literature analysis. We concentrate on two approaches, namely Data Envelopment Analysis (DEA) and Stochastic Frontier Analysis (SFA) as the most important methods to evaluate the efficiency of individual and organizational performance. It is the first literature survey that analyses DEA and SFA publications jointly, covering contributions published in journals, indexed by the Web of Science database from 1978 to 2012. Our aim is to identify seminal papers, playing a major role in DEA and SFA development and to determine areas of adoption. We recognized a constant growth of publications during the years identifying DEA as a standard technique in Operations Research, whereas SFA is mainly adopted in Economic research fields. Making use of document co-citation analysis we identify Airports and Supplier Selection (DEA) as well as Banking and Agriculture (SFA) as most influential application areas. Furthermore, Sensitivity and Fuzzy Set Theory (DEA) as well as Bayesian Analysis and Heterogeneity (SFA) are found to be most influential research areas and seem to be methodological trends. By developing an adoption rate of knowledge we identify that research, in terms of citations, is more focusing on relatively old and recent research at the expenses of middle-aged contributions, which is a typical phenomenon of a fast developing discipline.     

The interval efficiency based on the optimistic and pessimistic points of view

Data envelopment analysis (DEA) is a data-oriented approach for evaluating the performances of a set of peer entities called decision-making units (DMUs), whose performance is determined based on multiple measures. The traditional DEA, which is based on the concept of efficiency frontier (output frontier), determines the best efficiency score that can be assigned to each DMU. Based on these scores, DMUs are classified into DEA-efficient (optimistic efficient) or DEA-non-efficient (optimistic non-efficient) units, and the DEA-efficient DMUs determine the efficiency frontier. There is a comparable approach which uses the concept of inefficiency frontier (input frontier) for determining the worst relative efficiency score that can be assigned to each DMU. DMUs on the inefficiency frontier are specified as DEA-inefficient or pessimistic inefficient, and those that do not lie on the inefficient frontier, are declared to be DEA-non-inefficient or pessimistic non-inefficient. In this paper, we argue that both relative efficiencies should be considered simultaneously, and any approach that considers only one of them will be biased. For measuring the overall performance of the DMUs, we propose to integrate both efficiencies in the form of an interval, and we call the proposed DEA models for efficiency measurement the bounded DEA models. In this way, the efficiency interval provides the decision maker with all the possible values of efficiency, which reflect various perspectives. A numerical example is presented to illustrate the application of the proposed DEA models.     

Reconciling ratio analysis and DEA as performance assessment tools

The assessment of operational performance remains a fundamental challenge both in practice and in theory. Data envelopment analysis (DEA) is one method developed in production economic theory and applied by researchers to study groups of enterprises. In practice, individual enterprises almost universally rely on simple output–input ratios. Each approach has its strengths and weaknesses, but the theoretical connection between the two has not been fully articulated. This paper uses the framework of DEA to establish a mathematical relationship between DEA efficiency scores and corresponding ratio analysis. The relationship can be expressed as a product of seven components: technical efficiency, technical change, scale efficiency, input slack factor, input substitution factor, output slack factor and output substitution factor.     

Duality,efficiency computations and interpretations in imprecise DEA

Data envelopment analysis (DEA) has proven to be a useful tool for assessing efficiency or productivity of organizations which is of vital practical importance in managerial decision making. While DEA assumes exact input and output data, the development of imprecise DEA (IDEA) broadens the scope of applications to efficiency evaluations involving imprecise information which implies various forms of ordinal and bounded data possibly or often occurring in practice. The primary purpose of this article is to characterize the variable efficiency in IDEA. Since DEA describes a pair of primal and dual models, also called envelopment and multiplier models, we can basically consider two IDEA models: One incorporates imprecise data into envelopment model and the other includes the same imprecise data in multiplier model. The issues of rising importance are thus the relationships between the two models and how to solve them. The groundwork we will make includes a duality study, which makes it possible to characterize the efficiency solutions from the two models and link with the efficiency bounds and classifications that some of the published IDEA studies have done. The other purposes are to present computational aspects of the efficiency bounds and how to interpret the efficiency solutions. The computational method developed here extends the previous IDEA method to effectively incorporate a more general form of strict ordinal data and partial orders in its framework, which in turn overcomes some drawbacks of the previous approaches. The interpretation of the resulting efficiency is also important but we have never seen it before.     

The case for the use of multiple imputation missing data methods in stochastic frontier analysis with illustration using English local highway data

Multiple imputation (MI) methods have been widely applied in economic applications as a robust statistical way to incorporate data where some observations have missing values for some variables. However in stochastic frontier analysis (SFA), application of these techniques has been sparse and the case for such models has not received attention in the appropriate academic literature. This paper fills this gap and explores the robust properties of MI within the stochastic frontier context. From a methodological perspective, we depart from the standard MI literature by demonstrating, conceptually and through simulation, that it is not appropriate to use imputations of the dependent variable within the SFA modelling, although they can be useful to predict the values of missing explanatory variables. Fundamentally, this is because efficiency analysis involves decomposing a residual into noise and inefficiency and as a result any imputation of a dependent variable would be imputing efficiency based on some concept of average inefficiency in the sample. A further contribution that we discuss and illustrate for the first time in the SFA literature, is that using auxiliary variables (outside of those contained in the SFA model) can enhance the imputations of missing values. Our empirical example neatly articulates that often the source of missing data is only a sub-set of components comprising a part of a composite (or complex) measure and that the other parts that are observed are very useful in predicting the value.     

An extension to data envelopment analysis with preference structure for estimating overall inefficiency

This paper extends data envelopment analysis (DEA) with preference structure by fully considering the substitution effects among different inputs or outputs. When the unit cost and price information on inputs and outputs are available, the generalized weighted CCR (GWCCR) models proposed in this paper can provide some scalar values for measuring the overall inefficiency. It is found that the GWCCR models focus on the relative aspects of overall inefficiency instead of the absolute aspects focused on by the weighted additive DEA model.