A mixed priority retrial queue with negative arrivals,unreliable server and multiple vacations

A retrial queue accepting two types of positive customers and negative arrivals, mixed priorities, unreliable server and multiple vacations is considered. In case of blocking the first type customers can be queued whereas the second type customers leave the system and try their luck again after a random time period. When a first type customer arrives during the service of a second type customer, he either pushes the customer in service in orbit (preemptive) or he joins the queue waiting to be served (non-preemptive). Moreover negative arrivals eliminate the customer in service and cause server’s abnormal breakdown, while in addition normal breakdowns may also occur. In both cases the server is sent immediately for repair. When, upon a service or repair completion, the server finds no first type customers waiting in queue remains idle and activates a timer. If timer expires before an arrival of a positive customer the server departs for multiple vacations. For such a system the stability conditions and the system state probabilities are investigated both in a transient and in a steady state. A stochastic decomposition result is also presented. Interesting applications are also discussed. Numerical results are finally obtained and used to investigate system performance.     

An <Emphasis Type="Italic">M</Emphasis><Superscript>[<Emphasis Type="Italic">X</Emphasis>]</Superscript>/<Emphasis Type="Italic">G</Emphasis>/1 retrial queue with server breakdowns and constant rate of repeated attempts

We consider an M ^[X]/G/1 retrial queue subject to breakdowns where the retrial time is exponential and independent of the number of customers applying for service. If a coming batch of customers finds the server idle, one of the arriving customers begins his service immediately and the rest joins a retrial group (called orbit) to repeat his request later; otherwise, if the server is busy or down, all customers of the coming batch enter the orbit. It is assumed that the server has a constant failure rate and arbitrary repair time distribution. We study the ergodicity of the embedded Markov chain, its stationary distribution and the joint distribution of the server state and the orbit size in steady-state. The orbit and system size distributions are obtained as well as some performance measures of the system. The stochastic decomposition property and the asymptotic behavior under high rate of retrials are discussed. We also analyse some reliability problems, the k-busy period and the ordinary busy period of our retrial queue. Besides, we give a recursive scheme to compute the distribution of the number of served customers during the k-busy period and the ordinary busy period. The effects of several parameters on the system are analysed numerically. I. Atencia’s and Moreno’s research is supported by the MEC through the project MTM2005-01248.     

服务台不可靠的重试排队系统均衡分析

本文研究服务台不可靠的M/M/1常数率重试排队系统中顾客的均衡进队策略, 其中服务台在正常工作和空闲状态下以不同的速率发生故障。在该系统中, 服务台前没有等待空间, 如果到达的顾客发现服务台处于空闲状态, 该顾客可占用服务台开始服务。否则, 如果服务台处于忙碌状态, 顾客可以选择留下信息, 使得服务台在空闲时可以按顺序在重试空间中寻找之前留下信息的顾客进行服务。当服务台发生故障时, 正在被服务的顾客会发生丢失, 且系统拒绝新的顾客进入系统。根据系统提供给顾客的不同程度的信息, 研究队长可见和不可见两种信息情形下系统的稳态指标, 以及顾客基于收入-支出函数的均衡进队策略, 并建立单位时间内服务商的收益和社会福利函数。比较发现, 披露队长信息不一定能提高服务商收益和社会福利。     

An M[X]/G/1 retrial g-queue with single vacation subject to the server breakdown and repair

An M[X]/G/1 retrial G-queue with single vacation and unreliable server is investigated in this paper. Arrivals of positive customers form a compound Poisson process, and positive customers receive service immediately if the server is free upon their arrivals; Otherwise, they may enter a retrial orbit and try their luck after a random time interval. The arrivals of negative customers form a Poisson process. Negative customers not only remove the customer being in service, but also make the server under repair. The server leaves for a single vacation as soon as the system empties. In this paper, we analyze the ergodical condition of this model. By applying the supplementary variables method, we obtain the steady-state solutions for both queueing measures and reliability quantities.     

The BMAP/PH/N retrial queue with Markovian flow of breakdowns

We consider a multi-server retrial queue with the Batch Markovian Arrival Process (BMAP). The servers are identical and independent of each other. The service time distribution of a customer by a server is of the phase (PH) type. If a group of primary calls meets idle servers the primary calls occupy the corresponding number of servers. If the number of idle servers is insufficient the rest of calls go to the orbit of unlimited size and repeat their attempts to get service after exponential amount of time independently of each other. Busy servers are subject to breakdowns and repairs. The common flow of breakdowns is the MAP. An event of this flow causes a failure of any busy server with equal probability. When a server fails the repair period starts immediately. This period has PH type distribution and does not depend on the repair time of other broken-down servers and the service time of customers occupying the working servers. A customer whose service was interrupted goes to the orbit with some probability and leaves the system with the supplementary probability. We derive the ergodicity condition and calculate the stationary distribution and the main performance characteristics of the system. Illustrative numerical examples are presented.     

有启动失败和可选服务的M/G/1重试排队系统

考虑具有可选服务的M/G/1重试排队模型,其中服务台有可能启动失败.系统外新到达的顾客服从参数为λ的泊松过程.重试区域只允许队首顾客重试,重试时间服务一般分布.所有的顾客都必须接受必选服务,然而只有其中部分接受可选服务.通过嵌入马尔可夫链法证明了系统稳态的充要条件.利用补充变量的方法得到了稳态时系统和重试区域中队长分布.我们还得到重试期间服务台处于空闲的概率,重试区域为空的概率以及其他各种指标.并证出在把系统中服务台空闲和修理的时间定义为广义休假情况下也具有随机分解特征.     

Some results on a generalized M/G/1 feedback queue with negative customers

This paper deals with a generalized M/G/1 feedback queue in which customers are either “positive" or “negative". We assume that the service time distribution of a positive customer who initiates a busy period is G _e (x) and all subsequent positive customers in the same busy period have service time drawn independently from the distribution G _b (x). The server is idle until a random number N of positive customers accumulate in the queue. Following the arrival of the N-th positive customer, the server serves exhaustively the positive customers in the queue and then a new idle period commences. This queueing system is a generalization of the conventional N-policy queue with N a constant number. Explicit expressions for the probability generating function and mean of the system size of positive customers are obtained under steady-state condition. Various vacation models are discussed as special cases. The effects of various parameters on the mean system size and the probability that the system is empty are also analysed numerically. AMS Subject Classification: Primary: 60 K 25 · Secondary: 60 K 20, 90 B 22     

Analysis of the BMAP/G/1 retrial system with search of customers from the orbit

We consider a single server retrial queuing model in which customers arrive according to a batch Markovian arrival process. Any arriving batch finding the server busy enters into an orbit. Otherwise one customer from the arriving batch enters into service immediately while the rest join the orbit. The customers from the orbit try to reach the service later and the inter-retrial times are exponentially distributed with intensity depending (generally speaking) on the number of customers on the orbit. Additionally, the search mechanism can be switched-on at the service completion epoch with a known probability (probably depending on the number of customers on the orbit). The duration of the search is random and also probably depending on the number of customers in the orbit. The customer, which is found as the result of the search, enters the service immediately if the server is still idle. Assuming that the service times of the primary and repeated customers are generally distributed (with possibly different distributions), we perform the steady state analysis of the queueing model.     

有Bernoulli休假和可选服务的M/G/1重试反馈排队模型

考虑具有可选服务的M/G/1重试反馈排队模型,其中服务台有Bernoulli休假策略.系统外新到达的顾客服从参数为λ的泊松过程.重试区域只允许队首顾客重试,重试时间服从一般分布.所有的顾客都必须接受必选服务,然而只有其中部分接受可选服务.每个顾客每次被服务完成后可以离开系统或者返回到重试区域.服务台完成一次服务以后,可以休假也可以继续为顾客服务.通过嵌入马尔可夫链法证明了系统稳态的充要条件.利用补充变量的方法得到了稳态时系统和重试区域中队长分布.我们还得到了重试期间服务台处于空闲的概率,重试区域为空的概率以及其他各种指标.并证出在系统中服务员休假和服务台空闲的时间定义为广义休假情况下也具有随机分解特征.     

Analysis of the M1,M2/G/1 G-queueing system with retrial customers

We consider a single server retrial queue with waiting places in service area and three classes of customers subject to the server breakdowns and repairs. When the server is unavailable, the arriving class-1 customer is queued in the priority queue with infinite capacity whereas class-2 customer enters the retrial group. The class-3 customers which are also called negative customers do not receive service. If the server is found serving a customer, the arriving class-3 customer breaks the server down and simultaneously deletes the customer under service. The failed server is sent to repair immediately and after repair it is assumed as good as new. We study the ergodicity of the embedded Markov chains and their stationary distributions. We obtain the steady-state solutions for both queueing measures and reliability quantities. Moreover, we investigate the stochastic decomposition law, the busy period of the system and the virtual waiting times. Finally, an application to cellular mobile networks is provided and the effects of various parameters on the system performance are analyzed numerically.     

Optimal control of a removable and non-reliable server in an M/M/1 queueing system with exponential startup time

We study a single removable and non-reliable server in the N policy M/M/1 queueing system. The server begins service only when the number of customers in the system reaches N (N1). After each idle period, the startup times of the server follow the negative exponential distribution. While the server is working, it is subject to breakdowns according to a Poisson process. When the server breaks down, it requires repair at a repair facility, where the repair times follow the negative exponential distribution. The steady-state results are derived and it is shown that the probability that the server is busy is equal to the traffic intensity. Cost model is developed to determine the optimal operating N policy at minimum cost.     

Transient analysis of an M/G/1 retrial queue subject to disasters and server failures

An M/G/1 retrial queueing system with disasters and unreliable server is investigated in this paper. Primary customers arrive in the system according to a Poisson process, and they receive service immediately if the server is available upon their arrivals. Otherwise, they will enter a retrial orbit and try their luck after a random time interval. We assume the catastrophes occur following a Poisson stream, and if a catastrophe occurs, all customers in the system are deleted immediately and it also causes the server’s breakdown. Besides, the server has an exponential lifetime in addition to the catastrophe process. Whenever the server breaks down, it is sent for repair immediately. It is assumed that the service time and two kinds of repair time of the server are all arbitrarily distributed. By applying the supplementary variables method, we obtain the Laplace transforms of the transient solutions and also the steady-state solutions for both queueing measures and reliability quantities of interest. Finally, numerical inversion of Laplace transforms is carried out for the blocking probability of the system, and the effects of several system parameters on the blocking probability are illustrated by numerical inversion results.     

Performance and reliability analysis of an M/G/1-G retrial queue with orbital search and non-persistent customers

This paper treats an M/G/1 retrial queue with non-persistent customers, where the server is subject to failure due to the negative arrivals. After a completion of a service or a repair, the server searches for the customers in the orbit or remains idle. By using embedded Markov chain technique and the supplementary variable method, we present the necessary and sufficient condition for the system to be stable and the joint queue length distribution in steady state. The waiting process is also given. Some main reliability measures, such as the availability, failure frequency, and the reliability function of the server, are obtained. Finally, some numerical examples and cost optimization analysis are presented.     

Single line queue with recurrent repeated demands

We analyze a model queueing system in which customers cannot be in continuous contact with the server, but must call in to request service. If the server is free, the customer enters service immediately, but if the server is occupied, the unsatisfied customer must break contact and reapply for service later. There are two types of customer present who may reapply. First transit customers who arrive from outside according to a Poisson process and if they find the server busy they join a source of unsatisfied customers, called the orbit, who according to an exponential distribution reapply for service till they find the server free and leave the system on completion of service. Secondly there are a number of recurrent customers present who reapply for service according to a different exponential distribution and immediately go back in to the orbit after each completion of service. We assume a general service time distribution and calculate several characterstic quantities of the system for both the constant rate of reapplying for service and for the case when customers are discouraged and reduce their rate of demand as more customers join the orbit.     

An M|G|1 Retrial Queue with Nonpersistent Customers and Orbital Search

Abstract

The M|G|1 retrial queue with nonpersistent customers and orbital search is considered. If the server is busy at the time of arrival of a primary customer, then with probability 1 ? H ₁ it leaves the system without service, and with probability H ₁ > 0, it enters into an orbit. Similarly, if the server is occupied at the time of arrival of an orbital customer, with probability 1 ? H ₂, it leaves the system without service, and with probability H ₂ > 0, it goes back to the orbit. Immediately after the completion of each service, the server searches for customers in the orbit with probability p > 0, and remains idle with probability 1 ? p. Search time is assumed to be negligible. In the case H ₂ = 1, the model is analyzed in full detail using the supplementary variable method. The joint distribution of the server state and the orbit length in steady state is studied. The structure of the busy period and its analysis in terms of Laplace transform is discussed. We also provide a direct method of calculation for the first and second moment of the busy period. In the case H ₂ < 1, closed form solution is obtained for exponentially distributed service time, in terms of hypergeometric series.     

Transient analysis of a queue with system disasters and customer impatience

A single server queue with Poisson arrivals and exponential service times is studied. The system suffers disastrous breakdowns at an exponential rate, resulting in the loss of all running and waiting customers. When the system is down, it undergoes a repair mechanism where the repair time follows an exponential distribution. During the repair time any new arrival is allowed to join the system, but the customers become impatient when the server is not available for a long time. In essence, each customer, upon arrival, activates an individual timer, which again follows an exponential distribution with parameter ξ. If the system is not repaired before the customer’s timer expires, the customer abandons the queue and never returns. The time-dependent system size probabilities are presented using generating functions and continued fractions.     

Multiserver queue with addressed retrials

This paper presents a multiserver retrial queueing system with servers kept apart, thereby rendering it impossible for one to know the status (idle/busy) of the others. Customers proceeding to one channel will have to go to orbit if the server in it is busy and retry after some time to some channel, not necessarily the one already tried. Each orbital customer, independently of others, chooses the server randomly according to some specified probability distribution. Further this distribution is identical for all customers. We assume that the same ‘orbit’ is used by all retrial customers, between repeated attempts, to access the servers. We derive the system state probability distribution under Poisson arrival process of external customers, exponentially distributed service times and linear retrial rates to access the servers. Several system state characteristics are obtained and numerical illustrations provided. AMS subject classification: Primary 60K25 60K20     

Single line queue with repeated demands

We analyze a model of a queueing system in which customers can only call in to request service: if the server is free, the customer enters service immediately, but if the service system is occupied, the unsatisfied customer must break contact and reinitiate his request later. Such a customer is said to be in “orbit”. In this paper we consider three models characterized by the discipline governing the order of re-request of service from orbit. First, all customers in orbit can reapply, but are discouraged and reduce their rate of demand as more customers join the orbit. Secondly, the FCFS discipline operates for the unsatisfied customers in orbit. Finally, the LCFS discipline governs the customers in orbit and the server takes an exponentially distributed vacation after each service is completed. We calculate several characteristics quantities of such systems, assuming a general service-time distribution and different exponential distributions for the times between arrivals of first and repeat requests.     

The <Emphasis Type="Italic">M</Emphasis>/<Emphasis Type="Italic">M</Emphasis>/1 retrial queue with retrials due to server failures

Sherman and Kharoufeh (Oper. Res. Lett. 34:697–705, [2006]) considered an M/M/1 type queueing system with unreliable server and retrials. In this model it is assumed that if the server fails during service of a customer, the customer leaves the server, joins a retrial group and in random intervals repeats attempts to get service. We suggest an alternative method for analysis of the Markov process, which describes the functioning of the system, and find the joint distribution of the server state, the number of customers in the queue and the number of customers in the retrial group in steady state.      

Two thresholds of a batch arrival queueing system under modified T vacation policy with startup and closedown

This paper studies the operating characteristics of the variant of an M^[x]/G/1 vacation queue with startup and closedown times. After all the customers are served in the system exhaustively, the server shuts down (deactivates) by a closedown time, and then takes at most J vacations of constant time length T repeatedly until at least one customer is found waiting in the queue upon returning from a vacation. If at least one customer is present in the system when the server returns from a vacation, then the server reactivates and requires a startup time before providing the service. On the other hand, if no customers arrive by the end of the J th vacation, the server remains dormant in the system until at least one customer arrives. We will call the vacation policy modified T vacation policy. We derive the steady‐state probability distribution of the system size and the queue waiting time. Other system characteristics are also investigated. The long‐run average cost function per unit time is developed to determine the suitable thresholds of T and J that yield a minimum cost. Copyright © 2007 John Wiley & Sons, Ltd.