A survey of quantum-like approaches to decision making and cognition

There has always been a steady interest in how humans make decisions amongst researchers from various fields. Based on this interest, many approaches such as rational choice theory or expected utility hypothesis have been proposed. Although these approaches provide a suitable ground for modeling the decision making process of humans, they are unable to explain the corresponding irrationalities and existing paradoxes and fallacies. Recently, a new formulation of decision theory that can correctly describe these paradoxes and possibly provide a unified and general theory of decision making has been proposed. This new formulation is founded based on the application of the mathematical structure of quantum theory to the fields of human decision making and cognition. It is shown that by applying these quantum-like models, one can better describe the uncertainty, ambiguity, emotions and risks involved in the human decision making process. Even in computational environments, an agent that follows the correct patterns of human decision making will have a better functionality in performing its role as a proxy for a real user. In this paper, we present a comprehensive survey of the researches and the corresponding recent developments. Finally, the benefits of leveraging the quantum-like modeling approaches in computational domains and the existing challenges and limitations currently facing the field are discussed.     

A novel two-phase group decision making approach for construction project selection in a fuzzy environment

This paper considers a construction project problem under multiple criteria in a fuzzy environment and proposes a new two-phase group decision making (GDM) approach. This approach integrates a modified analytic network process (ANP) and an improved compromise ranking method, known as VIKOR. To take uncertainty and risk into account, a new decision making approach is presented with multiple fuzzy information by a group of experts, and a risk attitude for each expert is incorporated that can be expressed linguistically. First, a modified fuzzy ANP method is introduced to address the problem of dependence as well as feedback among conflicting criteria and to determine their relative importance. Then, a fuzzy VIKOR method is extended to rank potential projects on the basis of their overall performance. An illustrative example from the literature is provided for the construction project problem to demonstrate the effectiveness and feasibility of the proposed approach. The computational results show that the proposed two-phase GDM approach is suitable to cope with imprecision and subjectivity for the complicated decision making problem. Finally, the associated results of the proposed approach with risk attitudes and without risk attitudes are compared with the results reported by Cheng and Li [1], and the merits are highlighted.     

Support for decision implementation and follow-up

Post-decision activities have not had enough research within the decision making cycle. Perhaps they have been considered trivial or not meaningful in the past. However, without an appropriate follow-up, important decisions made in the previous phase may get lost or be implemented wrongly. This paper describes a computer-based support for decision implementation activities. The support includes the corresponding linkage of activities to the meeting decisions that originated them. The proposed system follows a process modeling approach to design the decision implementation activities and uses a workflow management system for process enactment.     

Interactive fuzzy decision making method for solving bilevel programming problem

In this paper, an interactive fuzzy decision making method is proposed for solving bilevel programming problem. Introducing a new balance function, we consider the overall satisfactory balance between the leader and the follower. Then, a satisfactory solution can be obtained by the proposed method. Finally, numerical examples are reported to illustrate the feasibility of the proposed method.     

Using possibilistic logic for modeling qualitative decision: Answer Set Programming algorithms

A qualitative approach to decision making under uncertainty has been proposed in the setting of possibility theory, which is based on the assumption that levels of certainty and levels of priority (for expressing preferences) are commensurate. In this setting, pessimistic and optimistic decision criteria have been formally justified. This approach has been transposed into possibilistic logic in which the available knowledge is described by formulas which are more or less certainly true and the goals are described in a separate prioritized base. This paper adapts the possibilistic logic handling of qualitative decision making under uncertainty in the Answer Set Programming (ASP) setting. We show how weighted beliefs and prioritized preferences belonging to two separate knowledge bases can be handled in ASP by modeling qualitative decision making in terms of abductive logic programming where (uncertain) knowledge about the world and prioritized preferences are encoded as possibilistic definite logic programs and possibilistic literals respectively. We provide ASP-based and possibilistic ASP-based algorithms for calculating optimal decisions and utility values according to the possibilistic decision criteria. We describe a prototype implementing the algorithms proposed on top of different ASP solvers and we discuss the complexity of the different implementations.     

Aggregation of analytic hierarchy process models based on similarities in decision makers’ preferences

The analytic hierarchy process is widely used in both individual and group decision making environments. In this paper we investigate its applicability to model a specific class of decentralized decision problems where many decision makers take individual subjective decisions using locally available information. In such subjective decision making environments, it is neither possible nor appropriate to use group preference aggregation techniques to model the problem as a single group decision problem. An approach to identify homogeneous subgroups of decision makers based on similarities in preferences and to aggregate preferences within each subgroup is proposed. This approach is validated using employment preferences of 70 subjects modeled using the analytic hierarchy process.     

Approaches to multistage one-shot decision making

In this research, multistage one-shot decision making under uncertainty is studied. In such a decision problem, a decision maker has one and only one chance to make a decision at each stage with possibilistic information. Based on the one-shot decision theory, approaches to multistage one-shot decision making are proposed. In the proposed approach, a decision maker chooses one state amongst all the states according to his/her attitude about satisfaction and possibility at each stage. The payoff at each stage is associated with the focus points at the succeeding stages. Based on the selected states (focus points), the sequence of optimal decisions is determined by dynamic programming. The proposed method is a fundamental alternative for multistage decision making under uncertainty because it is scenario-based instead of lottery-based as in the other existing methods. The one-shot optimal stopping problem is analyzed where a decision maker has only one chance to determine stopping or continuing at each stage. The theoretical results have been obtained.     

Influence of model management systems on decision making: empirical evidence and implications

Model management (MM) regards decision models as an important organisational resource deserving prudent management. Despite the remarkable volume of model management literature compiled over the past twenty-odd years, very little is known about how decision makers actually benefit from employing model management systems (MMS). In this paper, we report findings from an experiment designed to verify the idea that the adequacy of modeling support provided by a MMS influences the decision maker's problem solving performance and behaviour. We show that the decision makers who receive adequate modelling support from MMS outperform those without such support. Also, we provide empirical evidence that the MMS help turn the decision makers' perception of problem solving from a number crunching task into development of solution strategies, consequently changing their decision making behaviour.     

A variance minimization problem for a Markov decision process

In the steady state of a discrete time Markov decision process, we consider the problem to find an optimal randomized policy that minimizes the variance of the reward in a transition among the policies which give the mean not less than a specified value. The problem is solved by introducing a parametric Markov decision process with average cost criterion. It is shown that there exists an optimal policy which is a mixture of at most two pure policies. As an application, the toymaker's problem is discussed.     

Collaborative distributed decision making for large scale disaster relief operations: Drawing analogies from robust natural systems

One of the most ignored, but urgent and vital challenges confronting society today is the vulnerability of urban areas to extreme events. Current organization of response systems, predominantly based on a command and control model, limits their effectiveness and efficiency. Particularly, in decision‐making processes where a large number of actors may be involved. In this article, a new distributed collaborative decision‐making model is proposed to overcome command and control limitations encountered in stressful, hostile, chaotic, and large‐scale settings. This model was derived by borrowing concepts from the collective decision making of honeybees foraging, a successful process in solving complex tasks within complex settings. The model introduced in this article was evaluated through differential equations, i.e., continuous analysis, and difference equations, i.e., discrete analysis. The most important result found is that the best available option in any large‐scale decision‐making problem can be configured as an attractor, in a distributed and timely manner. We suggest that the proposed model has the potential to facilitate decision‐making processes in large‐scale settings. © 2005 Wiley Periodicals, Inc. Complexity 11:28–38, 2005     

An a posteriori decision support methodology for solving the multi-criteria supplier selection problem

This research presents a novel, state-of-the-art methodology for solving a multi-criteria supplier selection problem considering risk and sustainability. It combines multi-objective optimization with the analytic network process to take into account sustainability requirements of a supplier portfolio configuration. To integrate ‘risk’ into the supplier selection problem, we develop a multi-objective optimization model based on the investment portfolio theory introduced by Markowitz. The proposed model is a non-standard portfolio selection problem with four objectives: (1) minimizing the purchasing costs, (2) selecting the supplier portfolio with the highest logistics service, (3) minimizing the supply risk, and (4) ordering as much as possible from those suppliers with outstanding sustainability performance. The optimization model, which has three linear and one quadratic objective function, is solved by an algorithm that analytically computes a set of efficient solutions and provides graphical decision support through a visualization of the complete and exactly-computed Pareto front (a posteriori approach). The possibility of computing all Pareto-optimal supplier portfolios is beneficial for decision makers as they can compare all optimal solutions at once, identify the trade-offs between the criteria, and study how the different objectives of supplier portfolio configuration may be balanced to finally choose the composition that satisfies the purchasing company's strategy best. The approach has been applied to a real-world supplier portfolio configuration case to demonstrate its applicability and to analyze how the consideration of sustainability requirements may affect the traditional supplier selection and purchasing goals in a real-life setting.     

Fuzzy set based models and methods of multicriteria group decision making

In the paper, the term consensus scheme is utilized to denote a dynamic and iterative process where the experts involved discuss a multicriteria decision problem. This discussion process is conducted by a human or artificial moderator, with the purpose of minimizing the discrepancy between the individual opinions.During the process of decision making, each expert involved must provide preference information. The information format and the circumstances where it must be given play a critical role in the decision process. This paper analyses a generic consensus scheme, which considers many different preference input formats, several possible interventions of the moderator, as well as admitting several stop conditions for interrupting the discussion process. In addition, a new consensus scheme is proposed with the intention of eliminating some difficulties met when the traditional consensus schemes are utilized in real applications. It preserves the experts’ integrity through the intervention of an external person, to supervise and mediate the conflicting situations. The human moderator is supposed to interfere in the discussion process by adjusting some parameters of the mathematical model or by inviting an expert to update his opinion. The usefulness of this consensus scheme is demonstrated by its use to solve a multicriteria group decision problem, generated applying the Balanced Scorecard methodology for enterprise strategy planning. In the illustrating problem, the experts are allowed to give their preferences in different input formats. But the information provided is made uniform on the basis of fuzzy preference relations through the use of adequate transformation functions, before being analyzed. The advantage of using fuzzy set theory for solving multiperson multicriteria decision problems lies in the fact that it can provide the flexibility needed to adequately deal with the uncertain factors intrinsic to such problems.     

An improved algorithm for solving communicating average reward Markov decision processes

This paper provides a policy iteration algorithm for solving communicating Markov decision processes (MDPs) with average reward criterion. The algorithm is based on the result that for communicating MDPs there is an optimal policy which is unichain. The improvement step is modified to select only unichain policies; consequently the nested optimality equations of Howard's multichain policy iteration algorithm are avoided. Properties and advantages of the algorithm are discussed and it is incorporated into a decomposition algorithm for solving multichain MDPs. Since it is easier to show that a problem is communicating than unichain we recommend use of this algorithm instead of unichain policy iteration.This research has been partially supported by NSERC Grant A-5527.     

A new fuzzy multiple attributive group decision making methodology and its application to propulsion/manoeuvring system selection problem

In this paper, a new fuzzy multiple attribute decision-making (FMADM) method, which is suitable for multiple attributive group decision making (GDM) problems in fuzzy environment, is proposed to deal with the problem of ranking and selection of alternatives. Since the subjectivity, imprecision and vagueness in the estimates of a performance rating enter into multiple attribute decision-making (MADM) problems, fuzzy set theory provides a mathematical framework for modelling vagueness and imprecision. In the proposed approach, an attribute based aggregation technique for heterogeneous group of experts is employed and used for dealing with fuzzy opinion aggregation for the subjective attributes of the decision problem. The propulsion/manoeuvring system selection as a real case study is used to demonstrate the versatility and potential of the proposed method for solving fuzzy multiple attributive group decision-making problems. The proposed method is a generalised model, which can be applied to great variety of practical problems encountered in the naval architecture from propulsion/manoeuvring system selection to warship requirements definition.     

Fuzzy set based models and methods of multicriteria group decision making

In the paper, the term consensus scheme is utilized to denote a dynamic and iterative process where the experts involved discuss a multicriteria decision problem. This discussion process is conducted by a human or artificial moderator, with the purpose of minimizing the discrepancy between the individual opinions.During the process of decision making, each expert involved must provide preference information. The information format and the circumstances where it must be given play a critical role in the decision process. This paper analyses a generic consensus scheme, which considers many different preference input formats, several possible interventions of the moderator, as well as admitting several stop conditions for interrupting the discussion process. In addition, a new consensus scheme is proposed with the intention of eliminating some difficulties met when the traditional consensus schemes are utilized in real applications. It preserves the experts’ integrity through the intervention of an external person, to supervise and mediate the conflicting situations. The human moderator is supposed to interfere in the discussion process by adjusting some parameters of the mathematical model or by inviting an expert to update his opinion. The usefulness of this consensus scheme is demonstrated by its use to solve a multicriteria group decision problem, generated applying the Balanced Scorecard methodology for enterprise strategy planning. In the illustrating problem, the experts are allowed to give their preferences in different input formats. But the information provided is made uniform on the basis of fuzzy preference relations through the use of adequate transformation functions, before being analyzed. The advantage of using fuzzy set theory for solving multiperson multicriteria decision problems lies in the fact that it can provide the flexibility needed to adequately deal with the uncertain factors intrinsic to such problems.     

A practical prioritization by multi-level group decision support

Military capability is proposed to be defined according to the DYNPOT scoring method. Multiobjective resource allocation of shared resources by group decision-making can combine analytic and qualitative modeling. Recently it has been pointed out that the goal programming model is superior to other models though it remained to be answered how to take into account hierarchy of decision makers (and objectives) (Stummer and Vetschera in Cent Eur J Oper Res 11:3–260, 2003). In this article it is tried to present, that the quantitative model can be easily adapted to the qualitative STT/QFD model of objectives of top-level group of decision-makers. The subsequent phases of the qualitative and the analytic solution of a multiobjective cooperative resource allocation problem can be applied within the group decision-making framework of defence requirements capability-based planning.     

Domain structuring for knowledge-based multiattribute classification (a verbal decision analysis approach)

Classification problems in decision making are, at least, ill-structured or even unstructured ones, since, among other things, human judgments (i.e., Decision Maker preferences and/or expert knowledge) are the primary sources of information for their solving. Thus, not only the classification rules eliciting, but the application domain structuring as well, is a complex problem itself. The paper focuses on knowledge-based classification problem structuring in the context of complete (up to the expert knowledge) and consistent knowledge base construction for a Diagnostic Decision Support System. Two structuring techniques are proposed as expert aids, as well as an approach to large-size problem decomposition. It is asserted that application domain structuring and classification rules eliciting have to be arranged as interconnected procedures.     

Using competence sets to analyze the consumer decision problem

This study is intended to provide a different approach to complement the existing consumer decision models (CDMs). Based on the concept of habitual domains and competence sets, we supply a framework for helping a firm in expanding the benefits of its products to fully address the consumer’s needs. According to the features of consumers’ decision making, we use challenging problem types to explore extensive problem solving, fuzzy problem types for limited problem solving, and routine and mixed routine problem types for routine problem solving. In addition, several useful indexes are established using fuzzy measures in this study, including the possibility of successfully appealing to consumers, the degree of consumer satisfaction, the degree of compatibility, and the degree of uniqueness. These indexes can be a decision support for implementing competence set analysis in practical applications. Finally, an empirical study on children’s apparel was conducted to show the applicability and feasibility of our proposed method in practice.     

Systemic decision making in AHP: a Bayesian approach

Systemic decision making is a new approach for dealing with complex multiactor decision making problems in which the actors’ individual preferences on a fixed set of alternatives are incorporated in a holistic view in accordance with the “principle of tolerance”. The new approach integrates all the preferences, even if they are encapsulated in different individual theoretical models or approaches; the only requirement is that they must be expressed as some kind of probability distribution. In this paper, assuming the analytic hierarchy process (AHP) is the multicriteria technique employed to rank alternatives, the authors present a new methodology based on a Bayesian analysis for dealing with AHP systemic decision making in a local context (a single criterion). The approach integrates the individual visions of reality into a collective one by means of a tolerance distribution, which is defined as the weighted geometric mean of the individual preferences expressed as probability distributions. A mathematical justification of this distribution, a study of its statistical properties and a Monte Carlo method for drawing samples are also provided. The paper further presents a number of decisional tools for the evaluation of the acceptance of the tolerance distribution, the construction of tolerance paths that increase representativeness and the extraction of the relevant knowledge of the subjacent multiactor decisional process from a cognitive perspective. Finally, the proposed methodology is applied to the AHP-multiplicative model with lognormal errors and a case study related to a real-life experience in local participatory budgets for the Zaragoza City Council (Spain).     

A genetic algorithms simulation approach for the multi-attribute combinatorial dispatching decision problem

This paper presents a genetic algorithms (GA) simulation approach in solving a multi-attribute combinatorial dispatching (MACD) decision problem in a flow shop with multiple processors (FSMP) environment. The simulation is capable of modeling a non-linear and stochastic problem. GA are one of the commonly used metaheuristics and are a proven tool for solving complex optimization problems. The proposed GA simulation approach addresses a complex MACD problem. Its solution quality is illustrated by a case study from a multi-layer ceramic capacitor (MLCC) manufacturing plant. Because GA search results are often sensitive to the search parameters, this research optimized the GA parameters by using regression analysis. Empirical results showed that the GA simulation approach outperformed several commonly used dispatching rules. The improvements are ranging from 33% to 61%. On the other hand, the increased shop-floor-control complexity may hinder the implementation of the system. Finally, future research directions are discussed.