Modelling complex assemblies as a queueing network for lead time control

In this paper we develop an open queueing network for optimal design of multi-stage assemblies, in which each service station represents a manufacturing or assembly operation. The arrival processes of the individual parts of the product are independent Poisson processes with equal rates. In each service station, there is a server with exponential distribution of processing time, in which the service rate is controllable. The transport times between the service stations are independent random variables with exponential distributions. By applying the longest path analysis in queueing networks, we obtain the distribution function of time spend by a product in the system or the manufacturing lead time. Then, we develop a multi-objective optimal control problem, in which the average lead time, the variance of the lead time and the total operating costs of the system per period are minimized. Finally, we use the goal attainment method to obtain the optimal service rates or the control vector of the problem.     

Throughput,flow times,and service level in an unreliable assembly system

This paper considers an unreliable assembly network where different types of components are processed by two separate work centers before being merged at an assembly station. The operation complexity of the system is a result of finite inter-station buffers, uncertain service times, and random breakdowns that lead to blocking at the work centers and starvation at the assembly station. The objective of this study is to gain an understanding of the behavior of such systems so that we can find a way to maximize the system throughput while maintaining the required customer service level. By constructing appropriate Markov processes, we obtain the probability distribution of the production flow time and derive formulas for throughput, the loss probability of type-2 workpieces, and the mean flow time. We present expressions for average work-in-process (WIP) and study their monotone properties. Using the distribution of the flow time, a customer service level can be defined and computed. We then formulate a system optimization model that can be used to maximize the throughput while maintaining an acceptable service level.     

A tandem GI/PH/1→•/PH/1/0 queue with blocking

Tandem queues are widely used in mathematical modeling of random processes describing the operation of manufacturing systems, supply chains, computer and telecommunication networks. Although there exists a lot of publications on tandem queueing systems, analytical research on tandem queues with non-Markovian input is very limited. In this paper, the results of analytical investigation of two-node tandem queue with arbitrary distribution of inter-arrival times are presented. The first station of the tandem is represented by a single-server queue with infinite waiting room. After service at the first station, a customer proceeds to the second station that is described by a single-server queue without a buffer. Service times of a customer at the first and the second server have PH (Phase-type) distributions. A customer, who completes service at the first server and meets a busy second server, is forced to wait at the first server until the second server becomes available. During the waiting period, the first server becomes blocked, i.e., not available for service of customers. We calculate the joint stationary distribution of the system states at the embedded epochs and at arbitrary time. The Laplace–Stieltjes transform of the sojourn time distribution is derived. Key performance measures are calculated and numerical results presented.     

Expected waiting times in polling systems under priority disciplines

In this paper, we analyse a service system which consists of several queues (stations) polled by a single server in a cyclic order with arbitrary switchover times. Customers from several priority classes arrive into each of the queues according to independent Poisson processes and require arbitrarily distributed service times. We consider the system under various priority service disciplines: head-of-the-line priority limited to one and semi-exhaustive, head-of-the-line priority limited to one with background customers, and global priority limited to one. For the first two disciplines we derive a pseudo conservation law. For the third discipline, we show how to obtain the expected waiting time of a customer from any given priority class. For the last discipline we find the expected waiting time of a customer from the highest priority class. The principal tool for our analysis is the stochastic decomposition law for a single server system with vacations.     

Optimal control of an M/E<Subscript><Emphasis Type="Italic">k</Emphasis></Subscript>/1 queueing system with removable service station subject to breakdowns

In this paper we deal with a single removable service station queueing system with Poisson arrivals and Erlang distribution service times. The service station can be turned on at arrival epochs or off at departure epochs. While the service station is working, it is subject to breakdowns according to a Poisson process. When the station breaks down, it requires repair at a repair facility, where the repair times follow the negative exponential distribution. Conditions for a stable queueing system, that is steady-state, are provided. The steady-state results are derived and it is shown that the probability that the service station is busy is equal to the traffic intensity. Following the construction of the total expected cost function per unit time, we determine the optimal operating policy at minimum cost.     

Retrial queues with server subject to breakdowns and repairs

In this paper we consider a single server retrial queue where the server is subject to breakdowns and repairs. New customers arrive at the service station according to a Poisson process and demand i.i.d. service times. If the server is idle, the incoming customer starts getting served immediately. If the server is busy, the incoming customer conducts a retrial after an exponential amount of time. The retrial customers behave independently of each other. The server stays up for an exponential time and then fails. Repair times have a general distribution. The failure/repair behavior when the server is idle is different from when it is busy. Two different models are considered. In model I, the failed server cannot be occupied and the customer whose service is interrupted has to either leave the system or rejoin the retrial group. In model II, the customer whose service is interrupted by a failure stays at the server and restarts the service when repair is completed. Model II can be handled as a special case of model I. For model I, we derive the stability condition and study the limiting behavior of the system by using the tools of Markov regenerative processes.Visiting from Department of Applied Mathematics, Korea Advanced Institute of Science and Technology, Cheongryang, Seoul, Korea.     

Perishable Inventory System at Service Facilities with N Policy

Abstract

This article presents a perishable stochastic inventory system under continuous review at a service facility in which the waiting hall for customers is of finite size M. The service starts only when the customer level reaches N (< M), once the server has become idle for want of customers. The maximum storage capacity is fixed as S. It is assumed that demand for the commodity is of unit size. The arrivals of customers to the service station form a Poisson process with parameter λ. The individual customer is issued a demanded item after a random service time, which is distributed as negative exponential. The items of inventory have exponential life times. It is also assumed that lead time for the reorders is distributed as exponential and is independent of the service time distribution. The demands that occur during stock out periods are lost.The joint probability distribution of the number of customers in the system and the inventory levels is obtained in steady state case. Some measures of system performance in the steady state are derived. The results are illustrated with numerical examples.     

Optimal scheduling policies in time sharing service systems

We consider optimal scheduling problems in a TSSS (Time Sharing Service System), i.e., a tandem queueing network consisting of multiple service stations, all of which are served by a single server. In each station, a customer can receive service time up to the prescribed station dependent upper bound, but he must proceed to the next station in order to receive further service. After the total amount of the received services reaches his service requirement, he departs from the network. The optimal policy for this system minimizes the long-run average expected waiting cost per unit of time over the infinite planning horizon. It is first shown that, if the distribution of customer's service requirement is DMRL (Decreasing Mean Residual Life), the policy of giving the highest priority to the customer with the most attained service time is optimal under a set of some appropriate conditions. This implies that any policy without interruptions and preemptions of services is optimal. If the service requirement is DFR (Decreasing Failure Rate), on the other hand, it is shown that the policy of giving the highest priority to the customer with the least attained service time, i.e., the so-called LAST (Least Attained Service Time first) is optimal under another set of some appropriate conditions. These results can be generalized to the case in which there exist multiple classes of customers, but each class satisfies one of the above sets of conditions.     

Stability,monotonicity and invariant quantities in general polling systems

Consider a polling system withK1 queues and a single server that visits the queues in a cyclic order. The polling discipline in each queue is of general gated-type or exhaustive-type. We assume that in each queue the arrival times form a Poisson process, and that the service times, the walking times, as well as the set-up times form sequences of independent and identically distributed random variables. For such a system, we provide a sufficient condition under which the vector of queue lengths is stable. We treat several criteria for stability: the ergodicity of the process, the geometric ergodicity, and the geometric rate of convergence of the first moment. The ergodicity implies the weak convergence of station times, intervisit times and cycle times. Next, we show that the queue lengths, station times, intervisit times and cycle times are stochastically increasing in arrival rates, in service times, in walking times and in setup times. The stability conditions and the stochastic monotonicity results are extended to the polling systems with additional customer routing between the queues, as well as bulk and correlated arrivals. Finally, we prove that the mean cycle time, the mean intervisit time and the mean station times are invariant under general service disciplines and general stationary arrival and service processes.     

A Priority Tandem Queue with No Intermediate Buffer

Priority queues are important in modelling and analysis of manufacturing systems, and computer and communication networks. In this paper, a priority tandem queueing system with two stations in series is studied. There is no intermediate buffer between the two stations, and the lack of buffers may cause blocking at the first station. K types of customers arrive at the system according to Poisson processes. The expected delay in the system for each type of customer is obtained when all the customers have the same service time distribution at the second station. Two cases are studied in detail when service times are either all exponentially distributed or all deterministic.     

On the stability of a partially accessible multi‐station queue with state‐dependent routing

We consider a multi‐station queue with a multi‐class input process when any station is available for the service of only some (not all) customer classes. Upon arrival, any customer may choose one of its accessible stations according to some state‐dependent policy. We obtain simple stability criteria for this model in two particular cases when service rates are either station‐ or class‐independent. Then, we study a two‐station queue under general assumptions on service rates. Our proofs are based on the fluid approximation approach. This revised version was published online in June 2006 with corrections to the Cover Date.     

Work-Conserving Tandem Queues

Consider a tandem queue of two single-server stations with only one server for both stations, who may allocate a fraction α of the service capacity to station 1 and 1−α to station 2 when both are busy. A recent paper treats this model under classical Poisson, exponential assumptions.Using work conservation and FIFO, we show that on every sample path (no stochastic assumptions), the waiting time in system of every customer increases with α. For Poisson arrivals and an arbitrary joint distribution of service times of the same customer at each station, we find the average waiting time at each station for α = 0 and α = 1. We extend these results to k ≥ 3 stations, sample paths that allow for server breakdown and repair, and to a tandem arrangement of single-server tandem queues.This revised version was published online in June 2005 with corrected coverdate     

Effect of global FCFS and relative load distribution in two-class queues with dedicated servers

In this paper, we investigate multi-class multi-server queueing systems with global FCFS policy, i.e., where customers requiring different types of service—provided by distinct servers—are accommodated in one common FCFS queue. In such scenarios, customers of one class (i.e., requiring a given type of service) may be hindered by customers of other classes. The purpose of this paper is twofold: to gain (qualitative and quantitative) insight into the impact of (i) the global FCFS policy and (ii) the relative distribution of the load amongst the customer classes, on the system performance. We therefore develop and analyze an appropriate discrete-time queueing model with general independent arrivals, two (independent) customer classes and two class-specific servers. We study the stability of the system and derive the system-content distribution at random slot boundaries; we also obtain mean values of the system content and the customer delay, both globally and for each class individually. We then extensively compare these results with those obtained for an analogous system without global FCFS policy (i.e., with individual queues for the two servers). We demonstrate that global FCFS, as well as the relative distribution of the load over the two customer classes, may have a major impact on the system performance.     

Due date assignment for multistage assembly systems

This paper is concerned with the study of the constant due-date assignment policy in a multistage assembly system. The multistage assembly system is modeled as an open queueing network. It is assumed that the product order arrives according to a Poisson process. In each service station, there is either one or infinite machine with exponentially distributed processing time. The transport times between every pair of service stations are independent random variables with generalized Erlang distributions. It is assumed that each product has a penalty cost that is some linear function of its due-date and its actual completion time. The due date is found by adding a constant to the time that the order arrives. This constant value is the constant lead time that a product might expect between time of placing the order and time of delivery. By applying the longest path analysis in queueing networks, we obtain the distribution function of manufacturing lead time. Then, the optimal constant lead time is computed by minimizing the expected aggregate cost per product. Finally, the results are verified by Monte Carlo simulation.     

A general approximation for the single product lot sizing model with queueing delays

The objective of this paper is to derive a general approximation for the single product lot sizing model with queueing delays, explicitly including a non-zero setup time. Most research focuses on bulk (batch) arrival and departure processes. In this paper we assume an individual arrival and departure process allowing the modelling of more realistic demand patterns. A general approximation of the expected lead time and the variance of the lead time is derived. The lead time probability distribution is approximated by means of a lognormal distribution. This allows the manufacturer to quote lead times satisfying a specified customer service level as a function of the lot size. The main result is a convex relationship of the expected lead time and the quoted lead time as a function of the lot size. The results are illustrated by means of numerical examples.     

Analysis of a finite buffer model with two servers and two nonpreemptive priority classes

In this paper, we analyze a finite buffer queueing model with two servers and two nonpreemptive priority service classes. The arrival streams are independent Poisson processes, and the service times of the two classes are exponentially distributed with different means. One of the two servers is reserved exclusively for one class with high priority and the other server serves the two classes according to a nonpreemptive priority service schedule. For the model, we describe its dynamic behavior by a four-dimensional continuous-time Markov process. Applying recursive approaches we present the explicit representation for the steady-state distribution of this Markov process. Then, we calculate the Laplace–Stieltjes Transform and the steady-state distribution of the actual waiting times of two classes of customers. We also give some numerical comparison results with other queueing models.     

A multi-objective lead time control problem in multi-stage assembly systems using genetic algorithms

In this paper, we develop a multi-objective model to optimally control the lead time of a multi-stage assembly system, using genetic algorithms. The multi-stage assembly system is modelled as an open queueing network. It is assumed that the product order arrives according to a Poisson process. In each service station, there is either one or infinite number of servers (machines) with exponentially distributed processing time, in which the service rate (capacity) is controllable. The optimal service control is decided at the beginning of the time horizon. The transport times between the service stations are independent random variables with generalized Erlang distributions. The problem is formulated as a multi-objective optimal control problem that involves four conflicting objective functions. The objective functions are the total operating costs of the system per period (to be minimized), the average lead time (min), the variance of the lead time (min) and the probability that the manufacturing lead time does not exceed a certain threshold (max). Finally, we apply a genetic algorithm with double strings using continuous relaxation based on reference solution updating (GADSCRRSU) to solve this multi-objective problem, using goal attainment formulation. The results are also compared against the results of a discrete-time approximation technique to show the efficiency of the proposed genetic algorithm approach.     

Mixed gated/exhaustive service in a polling model with priorities

In this paper we consider a single-server polling system with switch-over times. We introduce a new service discipline, mixed gated/exhaustive service, that can be used for queues with two types of customers: high and low priority customers. At the beginning of a visit of the server to such a queue, a gate is set behind all customers. High priority customers receive priority in the sense that they are always served before any low priority customers. But high priority customers have a second advantage over low priority customers. Low priority customers are served according to the gated service discipline, i.e. only customers standing in front of the gate are served during this visit. In contrast, high priority customers arriving during the visit period of the queue are allowed to pass the gate and all low priority customers before the gate. We study the cycle time distribution, the waiting time distributions for each customer type, the joint queue length distribution of all priority classes at all queues at polling epochs, and the steady-state marginal queue length distributions for each customer type. Through numerical examples we illustrate that the mixed gated/exhaustive service discipline can significantly decrease waiting times of high priority jobs. In many cases there is a minimal negative impact on the waiting times of low priority customers but, remarkably, it turns out that in polling systems with larger switch-over times there can be even a positive impact on the waiting times of low priority customers.     

Stability analysis of a two-station cascade queueing network

We consider a two-station cascade network, where the first station has Poisson input and the second station has renewal input, with i.i.d. service times at both stations. The following partial interaction exists between stations: whenever the second station becomes empty while customers are awaiting service at the first one, one customer can jump to the second station to be served there immediately. However, the first station cannot assist the second one in the opposite case. For this system, we establish necessary and sufficient stability conditions of the basic workload process, using a regenerative method. An extension of the basic model, including a multiserver first station, a different service time distribution for customers jumping from station 1 to station 2, and an arbitrary threshold d ₁≥1 on the queue-size at station 1 allowing jumps to station 2, are also treated.     

Waiting times of a finite-capacity multi-server model with non-preemptive priorities

We consider a non-preemptive head of the line multi-server priority model with finite capacity. The arrival processes of the different priority classes are independent Poisson processes. The service times are exponentially distributed and identical for the different priority classes. The model is described by a homogeneous continuous-time Markov chain. For the two-class model we derive an explicit representation of its steady-state distribution. Applying matrix-analytic methods we calculate the Laplace-Stieltjes Transform of the actual waiting time of each priority class of a p-class system.