Comparison of socially optimal and profit maximizing prices in an unobservable queue with heterogeneous waiting costs |
| |
Abstract: | We consider a general unobservable queueing model in which customers are allowed to join or balk upon arrival. The service provider charges the same admission fee to all joining customers. All joining customers receive the same reward and incur heterogeneous waiting cost rates. We show that the socially optimal arrival rate is greater than or equal to the profit maximizing arrival rate. Equivalently, the socially optimal admission fee is smaller than or equal to the profit maximizing admission fee. |
| |
Keywords: | Unobservable queue Optimal price Optimal arrival rate |
本文献已被 ScienceDirect 等数据库收录! |