Institution: | (1) Joseph L. Rotman School of Management, University of Toronto, Toronto, Ontario, M5S 3E6, Canada (E-mail: berman@mgmt.utoronto.ca), CA;(2) Manufacturing Development Team, Samsung SDS, 707-19, Yoksam-Dong, Kangnam-Gu, Seoul, Korea 135-080 (E-mail: egabkim@samsung.co.kr), KR |