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带有负顾客的M/M/c多重工作休假排队
引用本文:徐祖润,李敏捷,朱翼隽.带有负顾客的M/M/c多重工作休假排队[J].数学的实践与认识,2011,41(11).
作者姓名:徐祖润  李敏捷  朱翼隽
作者单位:1. 江苏科技大学数理学院,江苏镇江,212003
2. 江苏大学理学院,江苏镇江,212013
摘    要:考虑服务台在休假期间不是完全停止工作,而是以相对于正常服务期低些的服务率服务顾客的M/M/c工作休假排队模型.在此模型基础上,针对现实的M/M/c排队模型中可能出现的外来干扰因素,提出了带有负顾客的M/M/c工作休假排队这一新的模型.服务规则为先到先服务.工作休假策略为空竭服务异步多重工作休假.抵消原则为负顾客一对一抵消处于正常服务期的正顾客,若系统中无处于正常服务期的正顾客时,到达的负顾客自动消失,负顾客不接受服务.首先,由该多重休假模型得到其拟生灭过程及生成元矩阵,然后运用矩阵几何方法给出系统队长的稳态分布表达式和若干系统指标.

关 键 词:排队论  负顾客  工作休假  矩阵几何方法  稳态分布

M/M/c Queue With Negative Customers and Multiple Working Vacations
XU Zu-run,LI Min-jie,ZHU Yi-jun.M/M/c Queue With Negative Customers and Multiple Working Vacations[J].Mathematics in Practice and Theory,2011,41(11).
Authors:XU Zu-run  LI Min-jie  ZHU Yi-jun
Institution:XU Zu-run~1,LI Min-jie~1,ZHU Yi-jun~2 (1.School of Mathematics and Physics,Jiangsu University of Science and Technology,Zhenjiang,Jiangsu 212003,China) (2.Faculty of Science,Jiangsu University,Jiangsu 212013,China)
Abstract:Consider an M/M/c queue with vacations such that the servers work with different rates rather than completely terminate service during a vacation period.In order to solve the interfering factors in the M/M/c queueing system,the M/M/c queueing system with negative customers and working vacations is studied.The serve rule is first come first served.The working vacation policy is exhaustive service and asynchronous multiple working vacations. Negative customers remove positive customers who are in normal servi...
Keywords:queue theory  negative customers  working vacations  matrix-geometric approach  steady-state distributions  
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