基于DEA-ANP的快递企业绩效评价研究

在建立快递企业绩效评价模型时,提出了利用DEA和ANP相结合对快递企业绩效进行评价的方法.不同于之前研究,文中提出的方法使用ANP替换AHP,充分考虑了物流行业的"效益背反"现象.其解决了AHP确定权重时,无法体现元素之间关联性的问题,单独使用DEA评价时,无法考虑决策者偏好的弊端.首先,方法基于.ANP方法,求出每个指标的权重,再分别对每个因素使用DEA方法求出各系统的相对效率值;然后,将各指标权重和相对效率值结合,求出各快递企业中营业部的整体效率值并进行排序;最后通过实例分析,验证了此方法的实用性、可操作性及优越性.

Study on Express Enterprises Evaluation Based on DEA-ANP Method

Based on the index system of the express enterprises evaluation being built and the fact that Data Envelopment Analysis (DEA) couldn't express the decision makers' preference and the subjectivity of Analytic Network Process (ANP),a method integrating DEA and ANP to evaluate the express enterprises is proposed in this paper.Differing from the previous method which without taking into account the phenomenon of trade-off in logistics industry,this method replace AHP with ANP consider the weight of the index and then works out the efficiency of each unit at every index with DEA.At last we calculate the total efficiency of each unit combining the above results and the ranking of the units is obtained.This method makes good use of both DEA and ANP while avoiding the disadvantages of them.Finally,the practical case is computed to illustrate the applicability,feasibility and superiority of the method.