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A System Dynamics Model of Planned Organizational Change
Authors:Yitzhak Samuel  Chanoch Jacobsen
Institution:(1) Department of Sociology and Anthropology, University of Haifa, Mt. Carmel, Haifa, Israel, 31905;(2) Faculty of Industrial Engineering and Management, The Technion—Israel Institute of Technology, Technion City, Haifa, Israel, 32000
Abstract:This paper suggests that an induction of change program leads to atemporary impairment of organizational performance. A System Dynamics Modelportrays the process of planned organizational change. A set of keyvariables that facilitate or impede change is identified, quantified, andintegrated into the model. Three data sets, reproduced by simulation,demonstrate that the model is internally consistent and empiricallyadequate. The paper discusses theoretical and practical implications of thelsquoinitial diprsquo phenomenon in processes of planned change.
Keywords:organizational performance  planned organizational change  resistance to change  system dynamics  simulation
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