Analyzing the finite buffer batch arrival queue under Markovian service process: GIX/MSP/1/N

We consider a batch arrival finite buffer single server queue with inter-batch arrival times are generally distributed and arrivals occur in batches of random size. The service process is correlated and its structure is presented through Markovian service process (MSP). The model is analyzed for two possible customer rejection strategies: partial batch rejection and total batch rejection policy. We obtain steady-state distribution at pre-arrival and arbitrary epochs along with some important performance measures, like probabilities of blocking the first, an arbitrary, and the last customer of a batch, average number of customers in the system, and the mean waiting times in the system. Some numerical results have been presented graphically to show the effect of model parameters on the performance measures. The model has potential application in the area of computer networks, telecommunication systems, manufacturing system design, etc.