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Appointment-driven queueing systems with non-punctual customers |
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| Authors: | Jouini Oualid Benjaafar Saif Lu Bingnan Li Siqiao Legros Benjamin |
| Institution: | 1.Laboratoire Genie Industriel, CentraleSupélec, Université Paris-Saclay, 3 rue Joliot-Curie, 91190, Gif-sur-Yvette, France ;2.Department of Industrial and Systems Engineering, University of Minnesota, 100 Union Street SE, Minneapolis, MN, 55455, USA ;3.Industrial Engineering Department, Shanghai Jiaotong University, Dongchun Road 800, Shanghai, China ;4.Mathematics Department, Vrije Universiteit Amsterdam, De Boelelaan 1105, 1183 HV, Amsterdam, The Netherlands ;5.Laboratoire Métis, EM Normandie, 64 Rue du Ranelagh, 75016, Paris, France ; |
| Abstract: | Queueing Systems - We consider a single-server queueing system where a finite number of customers arrive over time to receive service. Arrivals are driven by appointments, with a scheduled... |
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