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ISO 17025 quality system in a university environment
Authors:Ako Rodima  Martin Vilbaste  Olev Saks  Erko Jakobson  Eve Koort  Viljar Pihl  Lilli Sooväli  Lauri Jalukse  Julia Traks  Kristina Virro  Heiki Annuk  Kristjan Aruoja  Aare Floren  Ene Indermitte  Monika Jürgenson  Paavo Kaleva  Kalle Kepler  Ivo Leito
Affiliation:1. Testing Centre, University of Tartu, T?he 4, 51010, Tartu, Estonia
2. Institute of Chemical Physics, University of Tartu, Jakobi 2, 51014, Tartu, Estonia
3. Laboratory of Work Environment, Department of Public Health, University of Tartu, Ravila 19, 50411, Tartu, Estonia
4. Training Centre of Medical Physics and Biomedical Engineering, University of Tartu, T?he 4, 51010, Tartu, Estonia
Abstract:The experience of working under an ISO 17025 compliant quality system in a university environment is described in the example of the Testing Centre of University of Tartu. University-specific features of the quality system include that the Testing Centre acts as the “quality system server” for other units of the university and graduate students participate in the work carried out under the quality system. The benefits for the university and the graduate students are discussed. It is concluded that implementation of an ISO 17025 compatible quality system in a university is fully accomplishable and gives significant added value to the university by helping to destroy the ivory tower perception about universities and by introducing real-world flavour into the studies and broaden the minds (quality awareness) of the students.
Keywords:Quality system  Quality management  University  Graduate studies
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