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Limiting the oscillations in queues with delayed information through a novel type of delay announcement |
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| Authors: | Novitzky Sophia Pender Jamol Rand Richard H Wesson Elizabeth |
| Institution: | 1.Center for Applied Mathematics, Cornell University, 657 Rhodes Hall, Ithaca, NY, 14853, USA ;2.School of Operations Research and Information Engineering, Cornell University, 228 Rhodes Hall, Ithaca, NY, 14853, USA ;3.Department of Mathematics, Sibley School of Mechanical and Aerospace Engineering, Cornell University, 535 Malott Hall, Ithaca, NY, 14853, USA ;4.Center for Applied Mathematics, Cornell University, Rhodes Hall 657, Ithaca, NY, 14853, USA ; |
| Abstract: | Queueing Systems - Many service systems use technology to notify customers about their expected waiting times or queue lengths via delay announcements. However, in many cases, either the... |
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