A web-based workforce management system for Sainsburys Supermarkets Ltd |
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Authors: | S Keyvan Mirrazavi Henri Beringer |
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Institution: | (1) Workbrain UK Ltd., Caroline House, 55-57 High Holborn, London, WC1V 6DX, UK |
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Abstract: | Labour scheduling plays an important and critical role in Sainsburys day to day operations and profitability. The integrated
workforce management solution for Sainsburys is an intelligent solution for the operational deployment of human resources,
integrated business forecasting, generation and calculation of workload and staff scheduling. The workforce management technology
has provided Sainsburys with a fully web-based and centralised system that produces optimised schedules for all employees
satisfying the forecasted demand of work with granularity of fifteen minutes. The system is configured to respect all operational
and business requirements as well as employee contractual constraints. This paper introduces the workforce management solution
system designed, developed and implemented for Sainsburys. We concentrate on two modelling structures, namely the work pattern
model and optimisation model, and briefly discuss the optimisation process. |
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Keywords: | Workforce management for retail Labour scheduling Modelling Optimisation |
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