Information in the operations research process

The article deals with information in the OR process. The value of an ‘optimal’ model solution which is not implemented is not very high. Many errors are due to a too narrow formulation of the problem, often a formulation which has focused on purely technical and economic aspects, or a formulation which has been adapted for a standard model. The concepts and models treated in the article take their point of departure in the actual problem. The models can be used as a frame of reference by various individuals and groups which are involved in OR work.