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《European Journal of Operational Research》1996,89(2):246-258
Customers are scheduled to arrive at periodic scheduling intervals to receive service from a single server system. A customer must start receiving service within a given departure interval; if this is not the case, the system will pay a penalty and/or transfer the customer to another facility at the system's cost. A complete transient and steady-state analysis of the system is given, the optimal scheduling and departure intervals are determined, and the virtual work in the system is analyzed. 相似文献
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