Scaling units via the canonical correlation analysis in the DEA context

This paper deals with the evaluation of decision making units which have multiple inputs and outputs. A new method (CCA/DEA) is developed where the Canonical Correlation Analysis (CCA) is utilized to provide a full rank scaling for all the units rather than a categorical classification (for efficient and inefficient units) as done by the Data Envelopment Analysis (DEA). The CCA/DEA approach is an attempt to bridge the gap between the frontier approach of DEA and the average tendencies of statistics (econometrics). Nonparametric statistical tests are employed to validate the consistency between the classification from the DEA and the postclassification that was generated by the CCA/DEA.     

Simplification of the transformations and redundancy of assurance regions in IDEA (imprecise DEA)

This note is concerned with joint uses of imprecise data and assurance regions (ARs) in data envelopment analysis (DEA), referred to as assurance region-imprecise DEA (AR-IDEA). It has been developed to transform the AR-IDEA models into ordinary linear programming equivalents via scale transformations and variable alterations plus introducing dummy variables. In this note, we show one simpler approach for achieving linear programming equivalents only by variable alterations without rescaling as well as introducing dummy variables. We also provide findings in the use of imprecise data and AR conditions in DEA. This points out that some AR conditions do not affect the efficiency ratings under AR-IDEA.     

Improving the discriminating power of DEA: focus on globally efficient units

We introduce in this paper the global efficiency approach as a means to improve the discriminating power of Data Envelopment Analysis (DEA). To discriminate further among the DEA efficient units, we deal only with the units that can maintain their efficiency score under common weighting structures. Then we proceed further to ranking the whole set of DEA efficient units. We compare the global efficiency approach with the multi-criteria DEA and the cross-efficiency approaches on the basis of characteristic numerical examples drawn from the literature.     

Context-dependent performance standards in DEA

Data envelopment analysis (DEA) is a mathematical approach to measuring the relative efficiency of peer decision making units (DMUs). It is particularly useful where no a priori information on the tradeoffs or relations among various performance measures is available. However, it is very desirable if “evaluation standards,” when they can be established, be incorporated into DEA performance evaluation. This is especially important when service operations are under investigation, because service standards are generally difficult to establish. The approaches that have been developed to incorporate evaluation standards into DEA, as reported in the literature, have tended to be rather indirect, focusing primarily on the multipliers in DEA models. This paper introduces a new way of building performance standards directly into the DEA structure when context-dependent activity matrixes exist for different classes of DMUs. For example, two sets of branches, whose transaction times are known to be different from each other, usually have two different activity matrixes. We develop a procedure so that a set of standard DMUs can be generated and incorporated directly into the DEA analysis. The proposed approach is applied to a sample of 100 branches of a major Canadian bank where different sets of time standards exist for three distinct groups of branches.     

Variables reduction in data envelopment analysis

In real applications of data envelopment analysis (DEA), there are a number of pitfalls that could have a major influence on the efficiency. Some of these pitfalls are avoidable and the others remain problematic. One of the most important pitfalls that the researchers confront is the closeness of the number of operational units and the number of inputs and outputs. In performance measurement using DEA, the closeness of these two numbers could yield a large number of efficient units. In this article, some inputs or outputs will be aggregated and the number of inputs and outputs are reduced iteratively. Numerical examples show that in comparison to the single DEA method, our approach has the fewest efficient units. This means that our approach has a superior ability to discriminate the performance of the DMUs.     

Combining two approaches to efficiency assessment

The advent of data envelopment analysis (DEA) enabled the measurement of efficiency to be extended to the case of multiple outputs. Prior to DEA we had the parametric approach based on multiple regression. We highlight some difficulties associated with these two approaches and present a hybrid which overcomes them whilst maintaining the respective advantages of each. This hybrid models the efficient frontier using an algebraic expression; the resulting smooth representation allows all units to be naturally enveloped and hence slacks to be avoided. (Slacks are potential improvements for inefficient units which are not accounted for in the DEA (radial) score, and so have been problematic for DEA.) The approach identifies the DEA-efficient units and fits a smooth model to them using maximum correlation modelling. This new technique extends the method of multiple regression to the case where there are multiple variables on each side of the model equation (eg outputs and inputs). The resulting expression for the frontier permits managers to estimate the effect on their efficiency score of adjustments in one or more input or output levels.     

Integrated bank performance assessment and management planning using hybrid minimax reference point – DEA approach

The purpose of assessing past performances and setting future targets for an organisation such as a bank branch is to find where the branch stands in comparison to its peers within the bank branch network and how to improve the efficiency of its operations relatively when compared to the best practice branches. However, future performance targets may be set arbitrarily by the head-office and thus could be unrealistic and not achievable by a branch. A hybrid minimax reference point-data envelopment analysis (HMRP-DEA) approach is investigated to incorporate the value judgements of both branch managers and head-office directors and to search for the most preferred solution (MPS) along the efficient frontier for each bank branch. The HMRP-DEA approach is composed of three minimax models, including the super-ideal point model, the ideal point model and the shortest distance model, which share the same decision and objective spaces, are different from each other only in their reference points and weighting schema, and are proven to be equivalent to the output-oriented DEA dual models. These models are examined both analytically and graphically in this paper using a case study, which provides the unprecedented insight into integrated efficiency and trade-off analyses. The HMRP-DEA approach uses DEA as an ex-post-facto evaluation tool for past performance assessment and the minimax reference point approach as an ex-ante planning tool for future performance forecasting and target setting. Thus, the HMRP-DEA approach provides an alternative means for realistic target setting and better resource allocation. It is examined by a detailed investigation into the performance analysis for the fourteen branches of an international bank in the Greater Manchester area.     

Pro-efficiency: Data speak more than technical efficiency

In this study, we demonstrate a new method of addressing efficiency in situations in which only the input and output data are available, while evaluating efficiency more accurately than is possible via the ordinary data envelopment analysis (DEA). Technical efficiency is important, but management always desires information regarding the profit aspects of performance. In practice, however, the precise price data are frequently unavailable. Is it possible to approximate profit efficiency in the absence of price information? We develop a simple and usable approach, a linear programming model, for the evaluation of profit efficiency. Our approach implies technical efficiency in DEA and gives rise to the upper bound of profit efficiency, referred to as pro-efficiency. We also report a successful application of our method to a securities company, in which a comparison of the actual profit data and the pro-efficiency measures of the company’s branches demonstrates a significant correlation.     

Gradual technical and scale efficiency improvement in DEA

In data envelopment analysis (DEA) an inefficient unit can be projected onto an efficient target that is far away, i.e. reaching the target may demand large reductions in inputs and increases in outputs. When the inputs and outputs modifications planned are large, it may be troublesome to carry them out all at once. In order to help an inefficient unit reach a distant target, a strategy of gradual improvements with successive, intermediate targets has been proposed. This paper extends such approach to the variable returns to scale (VRS) case. In the VRS scenario we distinguish between units that are technical efficient and those that are not. On the one hand, for those units that are not technical efficient the proposed approach determines successive intermediate targets leading to the technical efficiency frontier, i.e. the priority for those units is to attain technical efficiency. On the other hand, for those units that are technical efficient but not scale efficient the proposed approach computes a sequence of targets ending in the global efficiency frontier, i.e. when technical efficiency is guaranteed the goal is then to attain global efficiency. In both cases, the successive targets are obtained by iteratively solving specific DEA models that take into account given bounds on the rates of change in inputs and outputs that the unit can implement in each step.     

The interval efficiency based on the optimistic and pessimistic points of view

Data envelopment analysis (DEA) is a data-oriented approach for evaluating the performances of a set of peer entities called decision-making units (DMUs), whose performance is determined based on multiple measures. The traditional DEA, which is based on the concept of efficiency frontier (output frontier), determines the best efficiency score that can be assigned to each DMU. Based on these scores, DMUs are classified into DEA-efficient (optimistic efficient) or DEA-non-efficient (optimistic non-efficient) units, and the DEA-efficient DMUs determine the efficiency frontier. There is a comparable approach which uses the concept of inefficiency frontier (input frontier) for determining the worst relative efficiency score that can be assigned to each DMU. DMUs on the inefficiency frontier are specified as DEA-inefficient or pessimistic inefficient, and those that do not lie on the inefficient frontier, are declared to be DEA-non-inefficient or pessimistic non-inefficient. In this paper, we argue that both relative efficiencies should be considered simultaneously, and any approach that considers only one of them will be biased. For measuring the overall performance of the DMUs, we propose to integrate both efficiencies in the form of an interval, and we call the proposed DEA models for efficiency measurement the bounded DEA models. In this way, the efficiency interval provides the decision maker with all the possible values of efficiency, which reflect various perspectives. A numerical example is presented to illustrate the application of the proposed DEA models.     

Network-based method for ranking of efficient units in two-stage DEA models

This study presents a methodology that is able to further discriminate the efficient decision-making units (DMUs) in a two-stage data envelopment analysis (DEA) context. The methodology is an extension of the single-stage network-based ranking method, which utilizes the eigenvector centrality concept in social network analysis to determine the rank of efficient DMUs. The mathematical formulation for the method to work under the two-stage DEA context is laid out and then applied to a real-world problem. In addition to its basic ranking function, the exercise highlights two particular features of the method that are not available in standard DEA: suggesting a benchmark unit for each input/intermediate/output factor, and identifying the strengths of each efficient unit. With the methodology, the value of DEA greatly increases.     

Multicriteria approaches for ranking of efficient units in DEA models

Data envelopment analysis models usually split decision making units into two basic groups, efficient and inefficient. Efficiency score of inefficient units allows their ranking but efficient units cannot be ranked directly because of their maximum efficiency. That is why there are formulated several models for ranking of efficient units. The paper presents two original models for ranking of efficient units in data envelopment analysis—they are based on multiple criteria decision making techniques—goal programming and analytic hierarchy process. The first model uses goal programming methodology and minimizes either the sum of undesirable deviations or maximal undesirable deviation from the efficient frontier. The second approach is analytic hierarchy process model for ranking of efficient units. The two presented models are compared with several super-efficiency models and other approaches for ranking decision making units in DEA models including definitions based on distances from optimistic and pessimistic envelopes and cross efficiency evaluation models. The results of the analysis by all presented models are illustrated on a real data set—evaluation of 194 bank branches of one of the Czech commercial banks.     

Review of ranking methods in the data envelopment analysis context

Within data envelopment analysis (DEA) is a sub-group of papers in which many researchers have sought to improve the differential capabilities of DEA and to fully rank both efficient, as well as inefficient, decision-making units. The ranking methods have been divided in this paper into six, somewhat overlapping, areas. The first area involves the evaluation of a cross-efficiency matrix, in which the units are self and peer evaluated. The second idea, generally known as the super-efficiency method, ranks through the exclusion of the unit being scored from the dual linear program and an analysis of the change in the Pareto Frontier. The third grouping is based on benchmarking, in which a unit is highly ranked if it is chosen as a useful target for many other units. The fourth group utilizes multivariate statistical techniques, which are generally applied after the DEA dichotomic classification. The fifth research area ranks inefficient units through proportional measures of inefficiency. The last approach requires the collection of additional, preferential information from relevant decision-makers and combines multiple-criteria decision methodologies with the DEA approach. However, whilst each technique is useful in a specialist area, no one methodology can be prescribed here as the complete solution to the question of ranking.     

IDEA (Imprecise Data Envelopment Analysis) with CMDs (Column Maximum Decision Making Units)

IDEA (Imprecise Data Envelopment Analysis) extends DEA so it can simultaneously treat exact and imprecise data where the latter are known only to obey ordinal relations or to lie within prescribed bounds. AR-IDEA extends this further to include AR (Assurance Region) and the like approaches to constraints on the variables. In order to provide one unified approach, a further extension also includes cone-ratio envelopment approaches to simultaneous transformations of the data and constraints on the variables. The present paper removes a limitation of IDEA and AR-IDEA which requires access to actually attained maximum values in the data. This is accomplished by introducing a dummy variable that supplies needed normalizations on maximal values and this is done in a way that continues to provide linear programming equivalents to the original problems. This dummy variable can be regarded as a new DMU (Decision Making Unit), referred to as a CMD (Column Maximum DMU).     

Characterizing an equitable allocation of shared costs: A DEA approach

In many applications to which DEA could be applied, there is often a fixed or common cost which is imposed on all decision making units. This would be the case, for example, for branches of a bank which can be accessed via the numerous automatic teller machines scattered throughout the country. A problem arises as to how this cost can be assigned in an equitable way to the various DMUs. In this paper we propose a DEA approach to obtain this cost allocation which is based on two principles: invariance and pareto-minimality. It is shown that the proposed method is a natural extension of the simple one-dimensional problem to the general multiple-input multiple-output case.     

A generalized additive, categorical model in data envelopment analysis

This paper considers efficiency of a Decision Making Unit (DMU) in Data Envelopment Analysis (DEA) with a generalized additive model and a categorical structure. Specifically, it extends the categorical framework in DEA for controllable and noncontrollable situations, and it gives simple, but powerful, tests to determine whether or not a given DMU is efficient.     

Data envelopment analysis with imprecise data

In original data envelopment analysis (DEA) models, inputs and outputs are measured by exact values on a ratio scale. Cooper et al. [Management Science, 45 (1999) 597–607] recently addressed the problem of imprecise data in DEA, in its general form. We develop in this paper an alternative approach for dealing with imprecise data in DEA. Our approach is to transform a non-linear DEA model to a linear programming equivalent, on the basis of the original data set, by applying transformations only on the variables. Upper and lower bounds for the efficiency scores of the units are then defined as natural outcomes of our formulations. It is our specific formulation that enables us to proceed further in discriminating among the efficient units by means of a post-DEA model and the endurance indices. We then proceed still further in formulating another post-DEA model for determining input thresholds that turn an inefficient unit to an efficient one.     

Benchmark optimization and attribute identification for improvement of container terminals

The aim of this paper is to optimize the benchmarks and prioritize the variables of decision-making units (DMUs) in data envelopment analysis (DEA) model. In DEA, there is no scope to differentiate and identify threats for efficient DMUs from the inefficient set. Although benchmarks in DEA allow for identification of targets for improvement, it does not prioritize targets or prescribe level-wise improvement path for inefficient units. This paper presents a decision tree based DEA model to enhance the capability and flexibility of classical DEA. The approach is illustrated through its application to container port industry. The method proceeds by construction of multiple efficient frontiers to identify threats for efficient/inefficient DMUs, provide level-wise reference set for inefficient terminals and diagnose the factors that differentiate the performance of inefficient DMUs. It is followed by identification of significant attributes crucial for improvement in different performance levels. The application of this approach will enable decision makers to identify threats and opportunities facing their business and to improve inefficient units relative to their maximum capacity. In addition, it will help them to make intelligent investment on target factors that can improve their firms’ productivity.     

A distance-based measure of super efficiency in data envelopment analysis: an application to gas companies

Conventional data envelopment analysis (DEA) assists decision makers in distinguishing between efficient and inefficient decision making units (DMUs) in a homogeneous group. Standard DEA models can not provide more information about efficient units. Super-efficiency DEA models can be used in ranking the performance of efficient DMUs and overcome this obstacle. Because of the possible infeasibility, the use of super efficiency models has been restricted. This research proposes a methodology to determine a distance-based measure of super-efficiency. The proposed methodology overcomes the infeasibility problem of the existing ranking methodologies. The applicability of the proposed model is illustrated in the context of the analysis of gas companies?? performance.