Modeling subjective evaluation for fuzzy group multicriteria decision making

This paper presents a new fuzzy multicriteria decision making (MCDM) approach for evaluating decision alternatives involving subjective judgements made by a group of decision makers. A pairwise comparison process is used to help individual decision makers make comparative judgements, and a linguistic rating method is used for making absolute judgements. A hierarchical weighting method is developed to assess the weights of a large number of evaluation criteria by pairwise comparisons. To reflect the inherent imprecision of subjective judgements, individual assessments are aggregated as a group assessment using triangular fuzzy numbers. To obtain a cardinal preference value for each decision alternative, a new fuzzy MCDM algorithm is developed by extending the concept of the degree of optimality to incorporate criteria weights in the distance measurement. An empirical study of aircraft selection is presented to illustrate the effectiveness of the approach.     

Combining grey relation and TOPSIS concepts for selecting an expatriate host country

As international corporate activities increase, their staffing involves more strategic concerns. However, foreign assignments have many differences, and dissatisfaction with the host country is a known cause of expatriate failure. From the point of view of an expatriate candidate, the decision of whether to take an expatriate assignment can be regarded as a FMCDM (fuzzy multiple criteria decision making) problem. This paper describes a fuzzy AHP (fuzzy analytic hierarchy process) to determine the weighting of subjective judgments. Using the Sugeno integral for λ-fuzzy measure, and using the nonadditive fuzzy integral technique to evaluate the synthetic utility values of the alternatives and the fuzzy weights, then the best host country alternative can be derived with the grey relation model. The authors further combine the grey relation model based on the concepts of TOPSIS (technique for order preference by similarity to ideal solution) to evaluate and select the best alternative. A real case of expatriate assignment decision-making was used to demonstrate that the grey relation model combined with the ideas of TOPSIS results in a satisfactory and effective evaluation.     

Performance evaluation: An integrated method using data envelopment analysis and fuzzy preference relations

In a multi-attribute decision-making (MADM) context, the decision maker needs to provide his preferences over a set of decision alternatives and constructs a preference relation and then use the derived priority vector of the preference to rank various alternatives. This paper proposes an integrated approach to rate decision alternatives using data envelopment analysis and preference relations. This proposed approach includes three stages. First, pairwise efficiency scores are computed using two DEA models: the CCR model and the proposed cross-evaluation DEA model. Second, the pairwise efficiency scores are then utilized to construct the fuzzy preference relation and the consistent fuzzy preference relation. Third, by use of the row wise summation technique, we yield a priority vector, which is used for ranking decision-making units (DMUs). For the case of a single output and a single input, the preference relation can be directly obtained from the original sample data. The proposed approach is validated by two numerical examples.     

Aggregation of fuzzy preference relations to multicriteria decision making

Weighted aggregation of fuzzy preference relations on the set of alternatives by several criteria in decision-making problems is considered. Pairwise comparisons with respect to importance of the criteria are given in fuzzy preference relation as well. The aggregation procedure uses the composition between each two relations of the alternatives. The membership function of the newly constructed fuzzy preference relation includes t-norms and t-conorms to take into account the relation between the criteria importance. Properties of the composition and new relation, giving a possibility to make a consistent choice or to rank the alternatives, are proved. An illustrative numerical study and comparative examples are presented.     

A chi-square method for obtaining a priority vector from multiplicative and fuzzy preference relations

Decision makers (DMs)’ preferences on decision alternatives are often characterized by multiplicative or fuzzy preference relations. This paper proposes a chi-square method (CSM) for obtaining a priority vector from multiplicative and fuzzy preference relations. The proposed CSM can be used to obtain a priority vector from either a multiplicative preference relation (i.e. a pairwise comparison matrix) or a fuzzy preference relation or a group of multiplicative preference relations or a group of fuzzy preference relations or their mixtures. Theorems and algorithm about the CSM are developed. Three numerical examples are examined to illustrate the applications of the CSM and its advantages.     

偏好信息为模糊互反判断矩阵的模糊多属性决策法

研究只有部分权重信息且决策者对方案的偏好信息以模糊互反判断矩阵形式给出的模糊多属性决策问题。提出了一种基于目标规划模型的模糊多属性决策方法。该法首先基于模糊互反判断矩阵，利用转换函数将决策信息一致化，建立了一个目标规划模型．通过求解该模型确定属性的权重，然后运用加性加权法求出各方案的模糊综合属性值，并利用已有的三角模糊数排序公式求得决策方案的排序。文章最后把该法应用于解决风险投资领域中的项目评估问题。     

A survey analysis of service quality for domestic airlines

This paper presents an effective approach for evaluating service quality of domestic passenger airlines by customer surveys. To reflect the inherent subjectiveness and imprecision of the customers' perceptions to the quality levels provided by airlines with respect to multiple service attributes, crisp survey results are represented and processed as fuzzy sets. A fuzzy multicriteria analysis (MA) model is used to formulate the evaluation problem. The model is solved by an effective algorithm which incorporates the decision maker's attitude or preference for customers' assessments on criteria weights and performance ratings. An empirical study of domestic airlines on a highly competitive route in Taiwan is conducted to demonstrate the effectiveness of the approach. The evaluation outcome provides airlines with their internal and external competitive advantages, relative to competitors in terms of customer-perceived quality levels of service.     

A fuzzy ranking method with range reduction techniques

For ranking alternatives based on pairwise comparisons, current analytic hierarchy process (AHP) methods are difficult to use to generate useful information to assist decision makers in specifying their preferences. This study proposes a novel method incorporating fuzzy preferences and range reduction techniques. Modified from the concept of data envelopment analysis (DEA), the proposed approach is not only capable of treating incomplete preference matrices but also provides reasonable ranges to help decision makers to rank decision alternatives confidently.     

A new method for ranking fuzzy numbers and its application to group decision making

In this paper, a new method for comparing fuzzy numbers based on a fuzzy probabilistic preference relation is introduced. The ranking order of fuzzy numbers with the weighted confidence level is derived from the pairwise comparison matrix based on 0.5-transitivity of the fuzzy probabilistic preference relation. The main difference between the proposed method and existing ones is that the comparison result between two fuzzy numbers is expressed as a fuzzy set instead of a crisp one. As such, the ranking order of n fuzzy numbers provides more information on the uncertainty level of the comparison. Illustrated by comparative examples, the proposed method overcomes certain unreasonable (due to the violation of the inequality properties) and indiscriminative problems exhibited by some existing methods. More importantly, the proposed method is able to provide decision makers with the probability of making errors when a crisp ranking order is obtained. The proposed method is also able to provide a probability-based explanation for conflicts among the comparison results provided by some existing methods using a proper ranking order, which ensures that ties of alternatives can be broken.     

Optimal aggregation of fuzzy preference relations with an application to broadband internet service selection

This paper investigates the aggregation of multiple fuzzy preference relations into a collective fuzzy preference relation in fuzzy group decision analysis and proposes an optimization based aggregation approach to assess the relative importance weights of the multiple fuzzy preference relations. The proposed approach that is analytical in nature assesses the weights by minimizing the sum of squared distances between any two weighted fuzzy preference relations. Relevant theorems are offered in support of the proposed approach. Multiplicative preference relations are also incorporated into the approach using an appropriate transformation technique. An eigenvector method is introduced to derive the priorities from the collective fuzzy preference relation. The proposed aggregation approach is tested using two numerical examples. A third example involving broadband internet service selection is offered to illustrate that the proposed aggregation approach provides a simple, effective and practical way of aggregating multiple fuzzy preference relations in real-life situations.     

Group decision making based on novel fuzzy modified TOPSIS method

The aim of this paper is to present a novel fuzzy modified technique of order preference by a similarity to ideal solution (TOPSIS) method by a group of experts, which can select the best alternative by considering both conflicting quantitative and qualitative evaluation criteria in real-life applications. The proposed method satisfies the condition of being the closest to the fuzzy positive ideal solution and also being the farthest from the fuzzy negative ideal solution with multi-judges and multi-criteria. The performance rating values of alternatives versus conflicting criteria as well as the weights of criteria are described by linguistic variables and are transformed into triangular fuzzy numbers. Then a new collective index is introduced to discriminate among alternatives in the evaluation process with respect to subjective judgment and objective information. This paper shows that the proposed fuzzy modified TOPSIS method is a suitable decision making tool for the manufacturing decisions with two examples for the robot selection and rapid prototyping process selection.     

Multicriteria sorting using a valued indifference relation under a preference disaggregation paradigm

Most multicriteria decision methods need the definition of a significant amount of preferential information from a decision agent. The preference disaggregation analysis paradigm infers the model’s parameter values from holistic judgments provided by a decision agent. Here, a new method for inferring the parameters of a fuzzy outranking model for multicriteria sorting is proposed. This approach allows us to use most of the preferential information contained in a reference set. The central idea is to characterize the quality of the model by measuring discrepancies and concordances amongst (i) the preference relations derived from the outranking model, and (ii) the preferential information contained in the reference set. The model’s parameters are inferred from a multiobjective optimization problem, according to some additional preferential information from a decision agent. Once the model has been fitted, sorting decisions about new objects are performed by using a fuzzy indifference relation. This proposal performs very well in some examples.     

Fuzzy analytic hierarchy process: A logarithmic fuzzy preference programming methodology

Fuzzy analytic hierarchy process (AHP) proves to be a very useful methodology for multiple criteria decision-making in fuzzy environments, which has found substantial applications in recent years. The vast majority of the applications use a crisp point estimate method such as the extent analysis or the fuzzy preference programming (FPP) based nonlinear method for fuzzy AHP priority derivation. The extent analysis has been revealed to be invalid and the weights derived by this method do not represent the relative importance of decision criteria or alternatives. The FPP-based nonlinear priority method also turns out to be subject to significant drawbacks, one of which is that it may produce multiple, even conflict priority vectors for a fuzzy pairwise comparison matrix, leading to entirely different conclusions. To address these drawbacks and provide a valid yet practical priority method for fuzzy AHP, this paper proposes a logarithmic fuzzy preference programming (LFPP) based methodology for fuzzy AHP priority derivation, which formulates the priorities of a fuzzy pairwise comparison matrix as a logarithmic nonlinear programming and derives crisp priorities from fuzzy pairwise comparison matrices. Numerical examples are tested to show the advantages of the proposed methodology and its potential applications in fuzzy AHP decision-making.     

TOPSIS for bi-level MODM problems

TOPSIS (technique for order preference by similarity to ideal solution) is a multiple criteria method to identify solutions from a finite set of alternatives based upon simultaneous minimization of distance from an ideal point and maximization of distance from a nadir point. This paper proposes a fuzzy TOPSIS algorithm to solve bi-level multi-objective decision-making (BL-MODM) problems, and in which the objective function at each level are non-linear functions which are to be maximized. The proposed model for getting the satisfactory solution of the BL-MODM problems includes the membership functions for the upper level decision variables vector with possible tolerances, the membership function of the distance function from the positive ideal solution (PIS) and the membership function of the distance function from the negative ideal solution (NIS). A numerical illustrative example is given to clarify the proposed TOPSIS approach of this paper.     

Distributed preference relations for multiple attribute decision analysis

In this paper, we propose a new pairwise comparison approach called distributed preference relation (DPR) to simultaneously signify preferred, non-preferred, indifferent, and uncertain degrees of one alternative over another on a set of grades, which is more versatile for elicitation of preference information from a decision maker than multiplicative preference relation, fuzzy preference relation (FPR) and intuitionistic FPR. In a DPR matrix on a set of alternatives, each element is a distribution recording the preferred, non-preferred, indifferent, and uncertain degrees of one alternative over another using a set of grades. To facilitate the comparison of alternatives, we define a score matrix based on a DPR matrix using the given score values of the grades. Its additive consistency is constructed, analysed, and compared with the additive consistency of FPRs between alternatives. A method for comparing two interval numbers is then employed to create a possibility matrix from the score matrix, which can generate a ranking order of alternatives with possibility degrees. A problem of evaluating strategic emerging industries is investigated using the approach to demonstrate the application of a DPR matrix to modelling and analysing a multiple attribute decision analysis problem.     

An integrated model-based interactive approach to FMAGDM with incomplete preference information

Incomplete fuzzy preference relations, incomplete multiplicative preference relations, and incomplete linguistic preference relations are very useful to express decision makers’ incomplete preferences over attributes or alternatives in the process of decision making under fuzzy environments. The aim of this paper is to investigate fuzzy multiple attribute group decision making problems where the attribute values are represented in intuitionistic fuzzy numbers and the information on attribute weights is provided by decision makers by means of one or some of the different preference structures, including weak ranking, strict ranking, difference ranking, multiple ranking, interval numbers, incomplete fuzzy preference relations, incomplete multiplicative preference relations, and incomplete linguistic preference relations. We transform all individual intuitionistic fuzzy decision matrices into the interval decision matrices and construct their expected decision matrices, and then aggregate all these expected decision matrices into a collective one. We establish an integrated model by unifying the collective decision matrix and all the given different structures of incomplete weight preference information, and develop an integrated model-based approach to interacting with the decision makers so as to adjust all the inconsistent incomplete fuzzy preference relations, inconsistent incomplete linguistic preference relations and inconsistent incomplete multiplicative preference relations into the ones with acceptable consistency. The developed approach can derive the attribute weights and the ranking of the alternatives directly from the integrated model, and thus it has the following prominent characteristics: (1) it does not need to construct the complete fuzzy preference relations, complete linguistic preference relations and complete multiplicative preference relations from the incomplete fuzzy preference relations, incomplete linguistic preference relations and incomplete multiplicative preference relations, respectively; (2) it does not need to unify the different structures of incomplete preferences, and thus can simplify the calculation and avoid distorting the given preference information; and (3) it can sufficiently reflect and adjust the subjective desirability of decision makers in the process of interaction. A practical example is also provided to illustrate the developed approach.     

Extensions of the multicriteria analysis with pairwise comparison under a fuzzy environment

Multicriteria decision-making (MCDM) problems often involve a complex decision process in which multiple requirements and fuzzy conditions have to be taken into consideration simultaneously. The existing approaches for solving this problem in a fuzzy environment are complex. Combining the concepts of grey relation and pairwise comparison, a new fuzzy MCDM method is proposed. First, the fuzzy analytic hierarchy process (AHP) is used to construct fuzzy weights of all criteria. Then, linguistic terms characterized by L–R triangular fuzzy numbers are used to denote the evaluation values of all alternatives versus subjective and objective criteria. Finally, the aggregation fuzzy assessments of different alternatives are ranked to determine the best selection. Furthermore, this paper uses a numerical example of location selection to demonstrate the applicability of the proposed method. The study results show that this method is an effective means for tackling MCDM problems in a fuzzy environment.     

Comparison of first aggregation and last aggregation in fuzzy group TOPSIS

The Technique for Order Preference by Similarity to the Ideal Solution (TOPSIS), one of the major multi attribute decision making (MADM) techniques, ranks the alternatives according to their distances from the ideal and the negative ideal solution. In real evaluation and decision making problems, it is vital to involve several people and experts from different functional areas in decision making process. Also under many conditions, crisp data are inadequate to model real-life situations, since human judgments including preferences are often vague and cannot estimate his preference with an exact numerical value. Therefore aggregation of fuzzy concept, group decision making and TOPSIS methods that we denote “fuzzy group TOPSIS” is more practical than original TOPSIS.