Assortment and inventory decisions with multiple quality levels

We consider the assortment and inventory decisions of a retailer under a locational consumer choice model where products can be differentiated both horizontally (e.g., color of a product) and vertically (e.g., quality of a product). The assortment and quantity decisions affect customer choice and, hence, the demand and sales for each product. In this paper, we investigate two different environments where product availability and assortment affect consumer choice and demand in different ways: make-to-order (MTO) and make-to-stock (MTS). In the MTO environment, customers order and purchase their most preferred product; that is, stockouts do not occur. In the MTS model, customers buy their most preferred product if it is in stock or do not buy if it is out of stock. In both environments we find conditions under which it is optimal to carry assortments of only a single quality level. In the MTS case, we show that an assortment of mixed quality levels can be optimal only within a narrow range of parameters.     

An optimal stocking problem to minimize the expected time to sellout

We consider an assortment planning problem where the objective is to minimize the expected time to sell all items in the assortment. We provide several structural results for the optimal assortment. We present a heuristic policy, which we prove is asymptotically optimal. We also show that there are alternate objective criteria under which the problem simplifies considerably.     

基于Logit离散选择模型的品类优化问题综述

品类优化问题(Assortment Optimization Problem)是收益管理的经典问题.它研究零售商在满足运营约束的前提下,应如何从给定产品集合中选择一个子集提供给消费者,以最大化预期收益.该问题的核心在于如何准确地刻画消费者在面对细分产品时的选择行为、建立相应的优化模型并设计高效率的求解算法.基于Logit离散选择模型的品类优化问题:首先,介绍了基于Multinomial Logit模型的品类优化问题.然后介绍了两个更复杂的变种:第一个是基于两层以及多层Nested Logit模型的品类优化问题,这类问题可合理刻画细分产品之间的"替代效应";第二个是基于Mixtures of Multinomial Logits模型的品类优化问题,这类问题可充分考虑消费者群体的异质性.随后,介绍了数据驱动的品类优化问题的相关进展.最后,指出该问题未来可能的若干研究方向.     

Assortment optimization under a multinomial logit model with position bias and social influence

Motivated by applications in retail, online advertising, and cultural markets, this paper studies the problem of finding an optimal assortment and positioning of products subject to a capacity constraint in a setting where consumers preferences can be modeled as a discrete choice under a multinomial logit model that captures the intrinsic product appeal, position biases, and social influence. For the static problem, we prove that the optimal assortment and positioning can be found in polynomial time. This is despite the fact that adding a product to the assortment may increase the probability of selecting the no-choice option, a phenomenon not observed in almost all models studied in the literature. We then consider the dynamics of such a market, where consumers are influenced by the aggregate past purchases. In this dynamic setting, we provide a small example to show that the natural and often used policy known as popularity ranking, that ranks products in decreasing order of the number of purchases, can reduce the expected profit as times goes by. We then prove that a greedy policy that applies the static optimal assortment and positioning at each period, always benefits from the popularity signal and outperforms any policy where consumers cannot observe the number of past purchases (in expectation).     

A greedy algorithm for the two-level nested logit model

We consider the assortment optimization problem under the classical two-level nested logit model. We establish a necessary and sufficient condition for the optimal assortment and develop a simple and fast greedy algorithm that iteratively removes at most one product from each nest to compute an optimal solution.     

Single vehicle routing problems with a predefined customer sequence, compartmentalized load and stochastic demands

We consider the problem of finding the optimal routing of a single vehicle that delivers K different products to N customers according to a particular customer order. The demands of the customers for each product are assumed to be random variables with known distributions. Each product type is stored in its dedicated compartment in the vehicle. Using a suitable dynamic programming algorithm we find the policy that satisfies the demands of the customers with the minimum total expected cost. We also prove that this policy has a specific threshold-type structure. Furthermore, we investigate a corresponding infinite-time horizon problem in which the service of the customers does not stop when the last customer has been serviced but it continues indefinitely with the same customer order. It is assumed that the demands of the customers at different tours have the same distributions. It is shown that the discounted-cost optimal policy and the average-cost optimal policy have the same threshold-type structure as the optimal policy in the original problem. The theoretical results are illustrated by numerical examples.     

Optimal admission and pricing control problem with deterministic service times and sideline profit

We consider a discrete-time admission control problem in a company operating in service industries with two classes of customers. For the first class of customers, the company then (1) has an option to accept or reject him/her (admission control), or (2) decides on an offering price (pricing control). The second-class (sideline) customers are only served if no first-class customers are in the system, and this yields the sideline profit. In this paper, we discuss both admission control and pricing control problems within an identical framework, and we examine the properties of the optimal policies to maximize the total expected present discounted net profits. We show that when the sideline profit is large, the optimal policies may not be monotone in the number of first-class customers in the system.     

On the assortment optimization with endogenized market size

In this paper, we consider the joint effects of product substitution and market size endogenization. Under the substitution effects, a product’s demand may be cannibalized by other substitutable products; while the market size, measured by the number of customers who are interested in the products from the same category, may be largely influenced by the product offer set. We establish the computational complexity for the assortment problem under the joint effects, and develop a fully polynomial-time approximation scheme (FPTAS).     

An assignment problem for a parallel queueing system with two heterogeneous servers

In this paper, we consider an optimization problem for a parallel queueing system with two heterogeneous servers. Each server has its own queue and customers arrive at each queue according to independent Poisson processes. Each service time is independent and exponentially distributed. When a customer arrives at queue 1, the customers in queue 1 can be transferred to queue 2 by paying an assignment cost which is proportional to the number of moved customers. Holding cost is a function of the pair of queue lengths of the two servers. Our objective is to minimize the expected total discounted cost. We use the dynamic programming approach for this problem. Considering the pair of queue lengths as a state space, we show that the optimal policy has a switch over structure under some conditions on the holding cost.     

Maximizing throughput in finite-source parallel queue systems

Motivated by the dispatching of trucks to shovels in surface mines, we study optimal routing in a Markovian finite-source, multi-server queueing system with heterogeneous servers, each with a separate queue. We formulate the problem of routing customers to servers to maximize the system throughput as a Markov Decision Process. When the servers are homogeneous, we demonstrate that the Shortest Queue policy is optimal, and when the servers are heterogeneous, we partially characterize the optimal policy and present a near-optimal and simple-to-implement policy. We use the model to illustrate the substantial benefits of pooling, by comparing it to the permanent assignment of customers to servers.     

Retailer’s optimal replenishment and payment policies in the EPQ model under cash discount and two-level trade credit policy

The main purpose of this paper is to investigate the retailer’s optimal cycle time and optimal payment time under the supplier’s cash discount and trade credit policy within the economic production quantity (EPQ) framework. In this paper, we assume that the retailer will provide a full trade credit to his/her good credit customers and request his/her bad credit customers pay for the items as soon as receiving them. Under this assumption, we model the retailer’s inventory system as a cost minimization problem to determine the retailer’s optimal inventory cycle time and optimal payment time under the replenishment rate is finite. Then, an algorithm is established to obtain the optimal strategy. Finally, numerical examples are given to illustrate the theoretical results and obtain some managerial phenomena.     

Pricing surplus server capacity for mean waiting time sensitive customers

We consider a queueing model wherein the resource is shared by two different classes of customers, primary (existing) and secondary (new), under a service level based pricing contract. This contract between secondary class customers and resource manager specifies unit admission price and quality of service (QoS) offered. We assume that the secondary customers’ Poisson arrival rate depends linearly on unit price and service level offered while the server uses a delay dependent priority queue management scheme. We analyze the joint problem of optimal pricing and operation of the resource with the inclusion of secondary class customers, while continuing to offer a pre-specified QoS to primary class customers. Our analysis leads to an algorithm that finds, in closed form expressions, the optimal points of the resulting non-convex constrained optimization problem. We also study in detail the structure and the non-linear nature of these optimal pricing and operating decisions.     

The trim-loss and assortment problems: A survey

A wide variety of materials are manufactured in bulk by processes in which the dimensions of the units of production are constrained by the nature of the machinery being used. The assortment problem is that of deciding, given the constraints, what the dimensions of the production units should be. The trim-loss problem is that of formulating a scheme for the cutting of the production units into pieces of the sizes ordered by customers.A variety of methods, both exact and heuristic, have been applied to these problems. This paper presents a taxonomy of the problems and reviews the techniques which have been proposed for their solution.     

Large scale stochastic inventory routing problems with?split delivery and service level constraints

A stochastic inventory routing problem (SIRP) is typically the combination of stochastic inventory control problems and NP-hard vehicle routing problems, which determines delivery volumes to the customers that the depot serves in each period, and vehicle routes to deliver the volumes. This paper aims to solve a large scale multi-period SIRP with split delivery (SIRPSD) where a customer??s delivery in each period can be split and satisfied by multiple vehicle routes if necessary. This paper considers SIRPSD under the multi-criteria of the total inventory and transportation costs, and the service levels of customers. The total inventory and transportation cost is considered as the objective of the problem to minimize, while the service levels of the warehouses and the customers are satisfied by some imposed constraints and can be adjusted according to practical requests. In order to tackle the SIRPSD with notorious computational complexity, we first propose an approximate model, which significantly reduces the number of decision variables compared to its corresponding exact model. We then develop a hybrid approach that combines the linearization of nonlinear constraints, the decomposition of the model into sub-models with Lagrangian relaxation, and a partial linearization approach for a sub model. A near optimal solution of the model found by the approach is used to construct a near optimal solution of the SIRPSD. Randomly generated instances of the problem with up to 200 customers and 5 periods and about 400 thousands decision variables where half of them are integer are examined by numerical experiments. Our approach can obtain high quality near optimal solutions within a reasonable amount of computation time on an ordinary PC.     

M/G/1 queue with event-dependent arrival rates

Motivated by experiments on customers’ behavior in service systems, we consider a queueing model with event-dependent arrival rates. Customers’ arrival rates depend on the last event, which may either be a service departure or an arrival. We derive explicitly the performance measures and analyze the impact of the event-dependency. In particular, we show that this queueing model, in which a service completion generates a higher arrival rate than an arrival, performs better than a system in which customers are insensitive to the last event. Moreover, contrary to the M/G/1 queue, we show that the coefficient of variation of the service does not necessarily deteriorate the system performance. Next, we show that this queueing model may be the result of customers’ strategic behavior when only the last event is known. Finally, we investigate the historical admission control problem. We show that, under certain conditions, a deterministic policy with two thresholds may be optimal. This new policy is easy to implement and provides an improvement compared to the classical one-threshold policy.     

Optimal inventory replenishment policy for a queueing system with finite waiting room capacity

We treat an inventory control problem in a facility that provides a single type of service for customers. Items used in service are supplied by an outside supplier. To incorporate lost sales due to service delay into the inventory control, we model a queueing system with finite waiting room and non-instantaneous replenishment process and examine the impact of finite buffer on replenishment policies. Employing a Markov decision process theory, we characterize the optimal replenishment policy as a monotonic threshold function of reorder point under the discounted cost criterion. We present a simple procedure that jointly finds optimal buffer size and order quantity.     

Optimal methods for batch processing problem with makespan and maximum lateness objectives

In this paper we consider the problem of scheduling n jobs on a single batch processing machine in which jobs are ordered by two customers. Jobs belonging to different customers are processed based on their individual criteria. The considered criteria are minimizing makespan and maximum lateness. A batching machine is able to process up to b jobs simultaneously. The processing time of each batch is equal to the longest processing time of jobs in the batch. This kind of batch processing is called parallel batch processing. Optimal methods for three cases are developed: unbounded batch capacity, b > n, with compatible job groups and bounded batch capacity, b  n, with compatible and non compatible job groups. Each job group represents a different class of customers and the concept of being compatible means that jobs which are ordered by different customers are allowed to be processed in a same batch. We propose an optimal method for the problem with incompatible groups and unbounded batches. About the case when groups are incompatible and bounded batches, our proposed method is considered as optimal when the group with maximum lateness objective has identical processing times. We regard this method, however, as a heuristic when these processing times are different. When groups are compatible and batches are bounded we consider another problem by assuming the same processing times for the group which has the maximum lateness objective and propose an optimal method for this problem.     

Optimizing product assortment under customer-driven demand substitution

The problem of product assortment and inventory planning under customer-driven demand substitution is analyzed and a mathematical model for this problem is provided in this paper. Realistic issues in a retail context such as supplier selection, shelf space constraints, and poor quality procurement are also taken into account. The performance of three modified models, one that neglects customers’ substitution behavior, another that excludes supplier selection decision, and one that ignores shelf space limitations, are analyzed separately with computational experiments. The results of the analysis demonstrate that neglecting customer-driven substitution or excluding supplier selection or ignoring shelf space limitations may lead to significantly inefficient assortments. The effects of demand variability and substitution cost on optimal assortment and supplier selection decisions as well as on the optimal revenue are also investigated. The main contribution of this paper is the development of a practical and flexible model to aid retailers in finding optimal assortments to maximize the expected profit.     

Customer selection problem with profit from a sideline

This paper deals with the problem of selecting profitable orders to accept out of customers sequentially arriving at companies operating in service industries which provide specialized services designed to meet the various needs of their customers. When all the orders accepted up to a point of time are completed and delivered, the companies provide subsidiary services as a sideline in order to prevent their system from being idle, and to yield extra income, referred to as the profit from a sideline. Further, a cost is paid to search for customers, called the search cost. We discuss the admission control problem and pricing control problem in an identical framework. Properties of the optimal decision rule maximizing the total expected present discounted net profit gained over an infinite planning horizon are examined and clarified. It is shown that when the profit from the sideline is large, the optimal policies may not be monotone in the number of orders in the system.     

Hamilton-Jacobi theory over time scales and applications to linear-quadratic problems

In this paper we first derive the verification theorem for nonlinear optimal control problems over time scales. That is, we show that the value function is the only solution of the Hamilton-Jacobi equation, in which the minimum is attained at an optimal feedback controller. Applications to the linear-quadratic regulator problem (LQR problem) gives a feedback optimal controller form in terms of the solution of a generalized time scale Riccati equation, and that every optimal solution of the LQR problem must take that form. A connection of the newly obtained Riccati equation with the traditional one is established. Problems with shift in the state variable are also considered. As an important tool for the latter theory we obtain a new formula for the chain rule on time scales. Finally, the corresponding LQR problem with shift in the state variable is analyzed and the results are related to previous ones.