6σ与ERP中质量管理子系统的集成

ERP是企业管理信息化的代表者,6σ是数据化管理的具体化。将6σ管理的思想理念、统计方法和强大的工具引入到ERP质量管理子系统的六个功能模快设计中,为6σ与ERP的进一步结合与集成研究打下基础。     

企业管理的有效性、管理效率与管理变迁

为了客观公正地评价一个企业的管理有效性,本文深入挖掘了企业管理有效性概念的内涵与外延,并提出根据管理有效性的内涵确定管理效益指标体系,根据它的外延确定管理绩效的测算方法这一基本原则。基于此项原则,建立了管理前沿、管理效率和管理变迁的数理概念和测算方法。利用数据包络分析模型对我国30个省市自治区工业企业2002、2003年的管理效率以及2003年的管理变迁的评测结果表明:同时考察管理效率和管理变迁这两个技术指标,可以更客观、更全面地评价一个企业的管理有效性。     

大数据时代的管理会计

在我国面临全面改革,实现经济转型升级的今天,正适逢世界走向数据化,迈入大数据时代的时刻。笔者作为长期致力于将管理会计理论和实战方法“本土化”的实践者,也深刻体会到在大数据时代,我们需要用管理会计的思维来开创一个新的管理时代的需求,大数据正影响着这个时代的管理会计。     

兰海：ABM实战要点

作业成本管理深化和丰富了传统意义上成本管理的内涵和方法。从中化集团在石油仓储企业的探索和实践看,它在同类企业中有很大复制价值,那么,企业在开发和实施过程中应该注意些什么？中化石油有限公司副总经理兰海是中化油储ABM创意和执行团队的领导者,在接受本刊记者采访时指出,这种方法是精益思想的具体操作方法,如果企业要想做的话,一定要把方案设计“精益”,而且要先易后难,先试点再推广应用。同时,要注意以下几个要点：     

数理统计在质量管理中的应用

本文通过对《数理统计与管理》上发表过的应用成果文章进行归类、概括、分析，归纳了数理统计方法在质量管理中的种种应用。指出统计方法在质量管理中的应用范围越来越广，已远远超过“七种工具”和工序控制的范畴。     

基于企业网络舆情的客户满意度分析及管理方法

社交网络平台的迅速发展,促使网络舆情成为企业获取商业情报、扩大竞争优势的重要信息来源。本文针对网络舆情环境下的企业客户关系管理问题展开研究。通过构建企业客户推动式信息反馈模型,描述了企业客户、网络用户与企业网络舆情间的联系,并依据信息反馈模型,提出变尺度聚类算法。该算法将传统聚类方法的求解过程由单一尺度分析扩展到多尺度分析,克服了实际数据聚类应用过程中的聚类结果特征不显著问题。本文选取新浪微博作为数据源,利用企业网络舆情数据集和企业客户数据集进行数据分析实验。实验结果表明,企业可以通过获取与其主营业务相关的网络舆情信息,实现客户满意度预测;同时,变尺度聚类算法结果能够为企业进一步制定销售战略和销售战术提供决策支持。     

央企MA实践观

对于推动管理会计,无论是从我国主要的政府部门来说,还是对企业而言,目前我们已经形成了两条重要经验：一是加快管理会计人才建设,二是企业要实践适合自身的管理会计方法。10月22日,国务院国有资产监督管理委员会群众工作局与国家外国专家局培训中心在北京举办“2014年中央企业注册管理会计师（CMA）培训开班仪式”。外专局培训中心副主任郑杰在会上指出,自2010年10月始,     

收益管理中非正态无约束估计的PD方法

PD方法在收益管理无约束估计应用中较EM算法更加具有灵活性。无约束需求数据的非正态化假设更加符合收益管理实践中产品各"预售提前期间隔"的需求数据特征,包括对数正态、伽玛、指数和泊松分布。本文分别建立了上述非正态假设下的PD方法;并针对计算过程中可能出现的样本数据均受到截尾的情况,对所提方法的应用进行了改进;数值算例说明了所提方法迭代过程简单,且易收敛;通过与EM算法进行比较,验证了所提各PD方法的有效性,并就参数Υ对无约束估计效果的影响进行了分析和总结。     

管理效力层次分析

本运用总量生产函数与数据包络分析法、投入产出模型对企业管理分三个层次作了有效的分析,为企业确定管理与工厂的贡献率和管理产出弹性提供了依据。     

中国现场统计研究会第十一届学术年会(2003)征文通知(第二次)

1)开会日期 :中国现场统计研究会第十一届学术年会 (2 0 0 3)订于 2 0 0 3年 8月 15日至 8月 19日在郑州黄河迎宾馆召开。该宾馆环境如公园 ,是当年毛泽东主席下榻的地方。就餐条件良好 ,宾馆服务非常周到。2 )会议内容 :本届学术年会在形式和内容上将有改革举措 ,我们学会将进一步推动应用统计的研究与发展工作。这次年会分为两部分 :一部分是学术论文发表 ;另一部分是“中国企业数据化管理”论坛。学术论文部分的关注方向 :试验设计 ;线性模型 ;生存分析 ;多元分析 ;数据挖掘 ;质量控制与管理 ;非参数模型等 ,以及在工业、农业、生物医学…     

Operations management of new project development: innovation,efficient, effective aspects

The integration of distribution management systems (DMS) and feeder management systems (FMS) in China has become a trend in recent years, in addition to upgrading and rebuilding the existing energy management system and DMS. However, some management methods are different and contradictory, thus result in obstacles to innovation and effectiveness. Thus, firms still struggle to find effective process management that is associated with innovative project operations. In addition, there is no standard method to evaluate information technology (IT) projects, and at least 40% of IT projects realize no benefits. It is astonishing that none of the above-mentioned issues have been addressed or solved by previous literatures. In order to fill the vacancy, this paper first briefly introduces FMS and determines its critical success criteria, and then proposes suitable forms of organization for knowledge management. It also applies process management methods according to knowledge creation mode and maturity of the project. Finally, an analytic network process associated with benefits, opportunities, costs, and risks is constructed to compare the performance of different FMS projects with and without adopting the proposed methodology.     

考虑IT基础设施作用的外部知识对企业流程创新影响的博弈模型

本文基于知识基础观理论和吸收能力理论,以两个异质性制造企业组成的寡头竞争市场为研究对象,参考经典研发竞争AJ模型和非对称研发模型,建立考虑IT基础设施作用的外部知识对企业流程创新影响的博弈模型。研究表明,对于异质性企业来说,成本和IT基础设施投入占优的企业通过流程创新将拥有更大的市场份额,且企业通过合作创新方式引入的外部知识量也随着初始生产成本差异和IT基础设施投入的变化而改变,总体来说,企业异质性是企业流程创新竞争不平衡性的重要原因。考虑IT基础设施作用的情况下,企业引入外部知识进行流程创新对均衡产量具有正向影响,对均衡利润的影响存在阈值,呈现先增加后降低的趋势。由于溢出效应的存在,两个企业的均衡利润随领先企业的IT基础设施投入的增加而增加,但领先企业的均衡利润随IT基础设施投入的增加幅度更大,且领先企业的均衡利润占优。本文进一步提出了加强IT基础设施建设,促进外部知识利用,提升企业流程创新能力的管理启示。     

Operations research and data mining

With the rapid growth of databases in many modern enterprises data mining has become an increasingly important approach for data analysis. The operations research community has contributed significantly to this field, especially through the formulation and solution of numerous data mining problems as optimization problems, and several operations research applications can also be addressed using data mining methods. This paper provides a survey of the intersection of operations research and data mining. The primary goals of the paper are to illustrate the range of interactions between the two fields, present some detailed examples of important research work, and provide comprehensive references to other important work in the area. The paper thus looks at both the different optimization methods that can be used for data mining, as well as the data mining process itself and how operations research methods can be used in almost every step of this process. Promising directions for future research are also identified throughout the paper. Finally, the paper looks at some applications related to the area of management of electronic services, namely customer relationship management and personalization.     

An information technologies and information systems industry-based classification in small and medium-sized enterprises: An institutional view

IT/IS assimilation in organizations has been analyzed mainly by large companies, where its greatest adoption is observed. However, studies that analyze the effects IT/IS have on SMEs (small and medium-sized enterprises) have also begun to appear. The institutional theory offers an approach to understanding IT/IS diffusion and the adoption process caused by isomorphism within the institutional environment, mainly industry. One of its main postulates is the institutionalization of organizations can be an answer to the pressures that organizations receive to be similar. With the purpose of analyzing this postulate, we have identified an IT/IS adoption typology through a sample of organizations coming from main industries, using multivariant analysis. This typology has allowed us to evaluate IT/IS institutionalization in SMEs, and to analyze the explanatory potential of the institutional theory in order to evaluate IT/IS assimilation in organizations.     

建立我国中小企业技术创新管理服务体系的设想

中小型企业是推动我国经济快速发展的重要力量，与大型企业相比，他们有着更为强烈的技术创新意识，同时也面临着更大的技术创新风险和困难。文章在阐述现阶段中小企业技术创新面临问题的基础上，提出了建立中小企业技术创新管理服务体系的设想，旨在能为改革中小企业技术创新宏观环境提供参考     

国际油价波动对我国经济影响的CGE分析

石油价格变动会引起一个经济体全方位的反应.本文利用一个中国CGE模型—MCHUGE模型,研究油价上涨20%对我国经济发展的影响.研究结果表明,石油生产、加工、冶炼以及部分化工等跟原油关系最直接的产业将从石油涨价中获益;以石油为原料的行业由于成本不容易转嫁,大部分会受到石油涨价的影响;其他替代能源产业因需求大幅上升而涨价;汽车和机械制造业将受到一定的冲击.在此基础上,我们提出了一些政策建议.     

基于指数标度的G1-概率系数法和熵的需求重要度修正

顾客需求重要度的获取是进行顾客需求综合分析过程的一个重要环节,它的确定对质量屋的优化以及之后的优化决策有着重要的作用.科学准确地计算顾客需求重要度有助于企业有针对性的生产满足顾客需求的产品,从而提高顾客满意度,增强市场竞争力.基于QFD理论,文章从顾客和专家双视角出发收集数据,采用指数标度的G1-概率系数法代替传统的权重概率综合系数法来确定顾客初始需求权重,并结合市场竞争性因素对初始需求权重进行修正,简单准确地确定了顾客需求重要度,并通过IT外包案例验证了该方法的实效性.     

Linking routines to the evolution of IT capability on agent-based modeling and simulation: a dynamic perspective

IT capability as an important source of competitive advantage has been strongly emphasized in the strategic management literature, yet the formation and evolution of IT capability in the ever-changing business environment are not well explained. To fill this gap, this paper takes routine as the unit of analysis, depicts a micro-interpretation of the formation and evolution of IT capabilities from the routine-based and dynamic perspective, and uses the agent-based simulation methodology to simulate the evolutionary process of IT capability as well as to identify the underlying principles. In order to provide a better presentation of the evolutionary process, a routine-based view of the enterprise explicitly recognizes relationships of IT resources and capabilities. The simulation results show that the evolution of IT capability is a dynamic adaption and learning process. From the routine-based view, the evolution of IT capability is indeed the process of variation, selection, and retention for IT routines.     

Risk application research on risk warning mechanism in organizational crisis management – taking Vanke Real Estate Co. Ltd., as an example

With the changes in domestic and international economic environment, the increasingly dynamic and complex environment has become the pressures and challenges that enterprises have to face. From the perspective of healthy development of companies in long-term running, it’s urgent to build an enterprise risk warning system.This paper takes daily operational risks and crises in Chinese enterprises as the research object, synthetically using the relevant knowledge of risk management theory, early warning management theory, the strategic management theory, the analytic hierarchy process, and fuzzy mathematics to build a daily management risk early warning system for Chinese enterprises. By constructing the system, the enterprises can make dynamic tracking for different stages in business management, so as to realize the risk before crises, take some actions during and after crises.