Supply chain performance evaluation with data envelopment analysis and balanced scorecard approach

One of the most complicated decision making problems for managers is the evaluation of supply chain (SC) performance which involves various criteria. Though vast studies have been recorded on supply chain efficiency evaluation via balanced scorecard (BSC) approach, these studies do not focus on the relationships between the four perspectives of BSC approach. The present paper is an attempt focusing on these relationships, especially the returnable ones. To do so, at first, all relationships between the four perspectives of BSC were determined and then the DEMATEL approach was employed to obtain a network structure. This network structure was then used to create a network DEA model. Since it was not possible to calculate the efficiency evaluation score by BSC, the data envelopment analysis (DEA) model was used for such an evaluation. Moreover, after reviewing different tools to evaluate the performance of supply chain, a new approach, relying on network DEA with BSC approach, was generated. Finally, this model was applied in the Iranian food industry to evaluate its supply chains efficiency and the results proved the high efficiency of the model designed. The findings could be used in various evaluation processes in different industries.     

基于关联网络DEA的供应链协调程度评价

本文给出了一种供应链网络协调程度的评价方法。研究思路是:首先,关联网络DEA能求出供应链网络上各个决策单元的DEA效率。其次,假设供应链网络实现了协调,那么网络上所有企业的DEA效率应该都为1。因此可以用供应链网络的实际DEA效率与协调状态(即所有决策单元DEA效率均为1)的差距,来评价供应链网络的协调程度。基于这一思路,本文研究了一个由3个供应商、2个制造商和3个零售商组成的供应链网络的协调评价问题,构建了基于关联网络DEA的类方差协调评价模型,实现了对供应链效率和协调性的同时测量,并通过数值算例验证了方法的实用性和有效性。     

A multi-objective approach to supply chain visibility and risk

This paper investigates the twin effects of supply chain visibility (SCV) and supply chain risk (SCR) on supply chain performance. Operationally, SCV has been linked to the capability of sharing timely and accurate information on exogenous demand, quantity and location of inventory, transport related cost, and other logistics activities throughout an entire supply chain. Similarly, SCR can be viewed as the likelihood that an adverse event has occurred during a certain epoch within a supply chain and the associated consequences of that event which affects supply chain performance. Given the multi-faceted attributes of the decision making process which involves many stages, objectives, and stakeholders, it beckons research into this aspect of the supply chain to utilize a fuzzy multi-objective decision making approach to model SCV and SCR from an operational perspective. Hence, our model incorporates the objectives of SCV maximization, SCR minimization, and cost minimization under the constraints of budget, customer demand, production capacity, and supply availability. A numerical example is used to demonstrate the applicability of the model. Our results suggest that decision makers tend to mitigate SCR first then enhance SCV.     

A DEA game model approach to supply chain efficiency

Data envelopment analysis (DEA) is a useful method to evaluate the relative efficiency of peer decision making units (DMUs). Based upon the definitions of supply chain efficiency, we investigate the efficiency game between two supply chain members. It is shown that there exist numerous Nash equilibriums efficiency plans for the supplier and the manufacturer with respect to their efficiency functions. A bargaining model is then proposed to analyze the supplier and manufacturer's decision process and to determine the best efficiency plan strategy. DEA efficiency for supply chain operations is studied for the central control and the decentralized control cases. The current study is illustrated with a numerical example.     

DEA models for supply chain efficiency evaluation

An appropriate performance measurement system is an important requirement for the effective management of a supply chain. Two hurdles are present in measuring the performance of a supply chain and its members. One is the existence of multiple measures that characterize the performance of chain members, and for which data must be acquired; the other is the existence of conflicts between the members of the chain with respect to specific measures. Conventional data envelopment analysis (DEA) cannot be employed directly to measure the performance of supply chain and its members, because of the existence of the intermediate measures connecting the supply chain members. In this paper it is shown that a supply chain can be deemed as efficient while its members may be inefficient in DEA-terms. The current study develops several DEA-based approaches for characterizing and measuring supply chain efficiency when intermediate measures are incorporated into the performance evaluation. The models are illustrated in a seller-buyer supply chain context, when the relationship between the seller and buyer is treated first as one of leader-follower, and second as one that is cooperative. In the leader-follower structure, the leader is first evaluated, and then the follower is evaluated using information related to the leader's efficiency. In the cooperative structure, the joint efficiency which is modelled as the average of the seller's and buyer's efficiency scores is maximized, and both supply chain members are evaluated simultaneously. Non-linear programming problems are developed to solve these new supply chain efficiency models. It is shown that these DEA-based non-linear programs can be treated as parametric linear programming problems, and best solutions can be obtained via a heuristic technique. The approaches are demonstrated with a numerical example.     

A locally linear neuro-fuzzy model for supplier selection in cosmetics industry

Supplier selection and evaluation is a complicated and disputed issue in supply chain network management, by virtue of the variety of intellectual property of the suppliers, the several variables involved in supply demand relationship, the complex interactions and the inadequate information of suppliers. The recent literature confirms that neural networks achieve better performance than conventional methods in this area. Hence, in this paper, an effective artificial intelligence (AI) approach is presented to improve the decision making for a supply chain which is successfully utilized for long-term prediction of the performance data in cosmetics industry. A computationally efficient model known as locally linear neuro-fuzzy (LLNF) is introduced to predict the performance rating of suppliers. The proposed model is trained by a locally linear model tree (LOLIMOT) learning algorithm. To demonstrate the performance of the proposed model, three intelligent techniques, multi-layer perceptron (MLP) neural network, radial basis function (RBF) neural network and least square-support vector machine (LS-SVM) are considered. Their results are compared by using an available dataset in cosmetics industry. The computational results show that the presented model performs better than three foregoing techniques.     

An economic evaluation model of supply chain flexibility

With the advent of the supply chain management concepts, business communities have been realizing that being competitive as a single company is no longer adequate; instead, competitiveness requires consideration of all channels in the supply chain. Despite its importance, the availability of the literature addressing supply chain flexibility is still limited to date. Although relationships between various types of flexibilities have been established, the degree to which one type of flexibility affects the other types and the system performance remains to be investigated. In particular, there is a lack of rigorous analytical models elucidating the relationships between the degree of flexibility in a system and the system level of performance. In this paper, a supply chain flexibility model is developed comprising labor flexibility, machine flexibility, routing flexibility, and information technology, with total system flexibility measured by an economic index. Outputs from the model can assist in making suitable production decisions to produce multiple products under an uncertain environment. Example solutions are given. This paper can help economic evaluation when supply chain flexibility and the factors affecting flexibility are to be improved. It can also assist in making supply chain flexibility-promotion decisions.     

Supply chain scheduling: Just-in-time environment

We study the benefits of coordinated decision making in a supply chain consisting of a manufacturer, a distributor, and several retailers. The distributor bundles finished goods produced by the manufacturer and delivers them to the retailers to meet their demands. The distributor is responsible for managing finished goods inventory. An optimal production schedule of the manufacturer, if imposed on the distributor, may result in an increased inventory holding cost for the distributor. On the other hand, an optimal distribution schedule of the distributor, if imposed on the manufacturer, may result in an increased production cost for the manufacturer. In this paper we develop mathematical models for individual optimization goals of the two partners and compare the results of these models with the results obtained for a joint optimization model at the system level. We investigate the computational complexities of these scheduling problems. The experimental results indicate that substantial cost savings can be achieved at the system level by joint optimization. We also study conflict and cooperation issues in the supply chain. The cost of conflict of a supply chain partner is a measure of the amount by which the unconstrained optimal cost increases when a decision is to be made under the scheduling constraint imposed by the other partner. We quantify these conflicts and show that the cost of conflicts are significant. We also show that a cooperative decision will generate a positive surplus in the system which can be shared by the two partners to make cooperation and coordination strategy more attractive.     

Impact of taxation on international transfer pricing and offshoring decisions

A multinational company may move production to a foreign country to take advantage of low manufacturing cost, and/or experience tax savings. Transfer prices play an important and strategic role on income shifting by multinational companies. In this paper, we construct a framework for optimal decision making in global supply chains with uncertain and price-dependent demand, propose methods to improve global supply chain parties’ performance, and explore schemes to integrate global supply chains. The optimal pricing and offshoring decisions are investigated for different situations where the low foreign production cost and low foreign tax rate exist or only one of them is available. The case of low foreign tax rate without the advantage of low foreign production cost provides the most interesting findings that partial offshoring dominates when a certain threshold is met. In addition, the double marginalization is examined in decentralized global supply chains similar to the mechanism in newsvendor problems. Due to the existence of the tax jurisdiction, the double marginalization cannot be completely eliminated by coordinating schemes. Finally, the traditional buy back contract is found to be unable to coordinate global supply chains, while a modified sales sharing contract can improve the performance of the global supply chain.     

基于改进EAHP的装备采购供应链质量绩效评价

针对装备采购供应链质量绩效评价指标体系不能真实反映供应链质量状况和评价方法不够合理的问题,基于平衡计分卡模型框架建立了装备采购供应链质量绩效评价指标体系,提出了一种新的改进可拓层次分析法(EAHP),用于评价供应链质量绩效。该方法通过个体指标权重向量与群体指标权重向量之间的贴近度确定初始专家权重,并通过引入修正参数的序关系分析法(G1)来多轮修正专家权重分配,克服了传统EAHP在群决策中集结专家判断信息后一致性检验难以通过的问题。计算实例表明该方法能有效集结群决策信息,并减少偏差较大的决策信息带来的不良影响。