Some results on a generalized M/G/1 feedback queue with negative customers

This paper deals with a generalized M/G/1 feedback queue in which customers are either “positive" or “negative". We assume that the service time distribution of a positive customer who initiates a busy period is G _e (x) and all subsequent positive customers in the same busy period have service time drawn independently from the distribution G _b (x). The server is idle until a random number N of positive customers accumulate in the queue. Following the arrival of the N-th positive customer, the server serves exhaustively the positive customers in the queue and then a new idle period commences. This queueing system is a generalization of the conventional N-policy queue with N a constant number. Explicit expressions for the probability generating function and mean of the system size of positive customers are obtained under steady-state condition. Various vacation models are discussed as special cases. The effects of various parameters on the mean system size and the probability that the system is empty are also analysed numerically. AMS Subject Classification: Primary: 60 K 25 · Secondary: 60 K 20, 90 B 22     

Stationary distribution of queue length in G / M / 1 queue with two-stage service policy

We consider a G / M / 1 queue with two-stage service policy. The server starts to serve with rate of μ₁ customers per unit time until the number of customers in the system reaches λ. At this moment, the service rate is changed to that of μ₂ customers per unit time and this rate continues until the system is empty. We obtain the stationary distribution of the number of customers in the system.     

A queueing network with a single cyclically roving server

A queueingnetwork that is served by asingle server in a cyclic order is analyzed in this paper. Customers arrive at the queues from outside the network according to independent Poisson processes. Upon completion of his service, a customer mayleave the network, berouted to another queue in the network orrejoin the same queue for another portion of service. The single server moves through the different queues of the network in a cyclic manner. Whenever the server arrives at a queue (polls the queue), he serves the waiting customers in that queue according to some service discipline. Both the gated and the exhaustive disciplines are considered. When moving from one queue to the next queue, the server incurs a switch-over period. This queueing network model has many applications in communication, computer, robotics and manufacturing systems. Examples include token rings, single-processor multi-task systems and others. For this model, we derive the generating function and the expected number of customers present in the network queues at arbitrary epochs, and compute the expected values of the delays observed by the customers. In addition, we derive the expected delay of customers that follow a specific route in the network, and we introduce pseudo-conservation laws for this network of queues.Summary of notation B_i, B _i ^* (s) service time of a customer at queue i and its LST - b_i, b_i ⁽²⁾ mean and second moment of B_i - R_i, R _i ^* (s) duration of switch-over period from queue i and its LST - r_i, r_i mean and second moment of R_i - r, r⁽²⁾ mean and second moment of _i ^N =₁R_i - _i external arrival rate of type-i customers - _i total arrival rate into queue i - _i utilization of queue i; _i=_i - system utilization _i ^N =_1i - c=E[C] the expected cycle length - X _i ^j number of customers in queue j when queue i is polled - X_i=X _i ⁱ number of customers residing in queue i when it is polled - f_i(j) - X _i ^* number of customers residing in queue i at an arbitrary moment - Y_i the duration of a service period of queue i - W_i,T_i the waiting time and sojourn time of an arbitary customer at queue i - F^*(z₁, z₂,..., z_N) GF of number of customers present at the queues at arbitrary moments - F_i(z₁, z₂,..., z_N) GF of number of customers present at the queues at polling instants of queue i - ¯F_i(z₁, z₂,...,z_N) GF of number of customers present at the queues at switching instants of queue i - V_i(z₁, z₂,..., z_N) GF of number of customers present at the queues at service initiation instants at queue i - ¯V_i(z₁,z₂,...,z_N) GF of number of customers present at the queues at service completion instants at queue i The work of this author was supported by the Bernstein Fund for the Promotion of Research and by the Fund for the Promotion of Research at the Technion.Part of this work was done while H. Levy was with AT&T Bell Laboratories.     

On optimal polling policies

In a single-server polling system, the server visits the queues according to a routing policy and while at a queue, serves some or all of the customers there according to a service policy. A polling (or scheduling) policy is a sequence of decisions on whether to serve a customer, idle the server, or switch the server to another queue. The goal of this paper is to find polling policies that stochastically minimize the unfinished work and the number of customers in the system at all times. This optimization problem is decomposed into three subproblems: determine the optimal action (i.e., serve, switch, idle) when the server is at a nonempty queue; determine the optimal action (i.e., switch, idle) when the server empties a queue; determine the optimal routing (i.e., choice of the queue) when the server decides to switch. Under fairly general assumptions, we show for the first subproblem that optimal policies are greedy and exhaustive, i.e., the server should neither idle nor switch when it is at a nonempty queue. For the second subproblem, we prove that in symmetric polling systems patient policies are optimal, i.e., the server should stay idling at the last visited queue whenever the system is empty. When the system is slotted, we further prove that non-idling and impatient policies are optimal. For the third subproblem, we establish that in symmetric polling systems optimal policies belong to the class of Stochastically Largest Queue (SLQ) policies. An SLQ policy is one that never routes the server to a queue known to have a queue length that is stochastically smaller than that of another queue. This result implies, in particular, that the policy that routes the server to the queue with the largest queue length is optimal when all queue lengths are known and that the cyclic routing policy is optimal in the case that the only information available is the previous decisions.This work was supported in part by NSF under Contract ASC-8802764.     

A two-queue model with Bernoulli service schedule and switching times

In this paper, we present a detailed analysis of a cyclic-service queueing system consisting of two parallel queues, and a single server. The server serves the two queues with a Bernoulli service schedule described as follows. At the beginning of each visit to a queue, the server always serves a customer. At each epoch of service completion in the ith queue at which the queue is not empty, the server makes a random decision: with probability p_i, it serves the next customer; with probability 1-p_i, it switches to the other queue. The server takes switching times in its transition from one queue to the other. We derive the generating functions of the joint stationary queue-length distribution at service completion instants, by using the approach of the boundary value problem for complex variables. We also determine the Laplace-Stieltjes transforms of waiting time distributions for both queues, and obtain their mean waiting times. This revised version was published online in June 2006 with corrections to the Cover Date.     

Analysis of the adaptive MMAP[K]/PH[K]/1 queue: A multi-type queue with adaptive arrivals and general impatience

In this paper we introduce the adaptive MMAP[K] arrival process and analyze the adaptive MMAP[K]/PH[K]/1 queue. In such a queueing system, customers of K different types with Markovian inter-arrival times and possibly correlated customer types, are fed to a single server queue that makes use of r thresholds. Service times are phase-type and depend on the type of customer in service. Type k customers are accepted with some probability a_i,k if the current workload is between threshold i − 1 and i. The manner in which the arrival process changes its state after generating a type k customer also depends on whether the customer is accepted or rejected.     

Stochastic bounds for a polling system

In this note we consider two queueing systems: a symmetric polling system with gated service at allN queues and with switchover times, and a single-server single-queue model with one arrival stream of ordinary customers andN additional permanently present customers. It is assumed that the combined arrival process at the queues of the polling system coincides with the arrival process of the ordinary customers in the single-queue model, and that the service time and switchover time distributions of the polling model coincide with the service time distributions of the ordinary and permanent customers, respectively, in the single-queue model. A complete equivalence between both models is accomplished by the following queue insertion of arriving customers. In the single-queue model, an arriving ordinary customer occupies with probabilityp _i a position at the end of the queue section behind theith permanent customer,i = l, ...,N. In the cyclic polling model, an arriving customer with probabilityp _i joins the end of theith queue to be visited by the server, measured from its present position.For the single-queue model we prove that, if two queue insertion distributions {p _{i, i} = l, ...,N} and {q _{i, i} = l, ...,N} are stochastically ordered, then also the workload and queue length distributions in the corresponding two single-queue versions are stochastically ordered. This immediately leads to equivalent stochastic orderings in polling models.Finally, the single-queue model with Poisson arrivals andp ₁ = 1 is studied in detail.Part of the research of the first author has been supported by the Esprit BRA project QMIPS.     

带负顾客启动期N策略的Geom/Geom/1工作休假排队

将带RCH抵消策略的负顾客、启动期和N策略引入离散时间排队.休假策略为空竭服务多重工作休假.负顾客一对一抵消队首正在接受服务的正顾客,若系统中无正顾客时,到达的负顾客自动消失,负顾客不接受服务.利用拟生灭过程和矩阵几何解方法,给出了稳态队长分布及其随机分解.通过数值例子表现了启动率和负顾客到达率对稳态队长的影响.     

An M/G/1 queue under hysteretic vacation policy with an early startup and un-reliable server

This paper considers the bi-level control of an M/G/1 queueing system, in which an un-reliable server operates N policy with a single vacation and an early startup. The server takes a vacation of random length when he finishes serving all customers in the system (i.e., the system is empty). Upon completion of the vacation, the server inspects the number of customers waiting in the queue. If the number of customers is greater than or equal to a predetermined threshold m, the server immediately performs a startup time; otherwise, he remains dormant in the system and waits until m or more customers accumulate in the queue. After the startup, if there are N or more customers waiting for service, the server immediately begins serving the waiting customers. Otherwise the server is stand-by in the system and waits until the accumulated number of customers reaches or exceeds N. Further, it is assumed that the server breaks down according to a Poisson process and his repair time has a general distribution. We obtain the probability generating function in the system through the decomposition property and then derive the system characteristics     

Two thresholds of a batch arrival queueing system under modified T vacation policy with startup and closedown

This paper studies the operating characteristics of the variant of an M^[x]/G/1 vacation queue with startup and closedown times. After all the customers are served in the system exhaustively, the server shuts down (deactivates) by a closedown time, and then takes at most J vacations of constant time length T repeatedly until at least one customer is found waiting in the queue upon returning from a vacation. If at least one customer is present in the system when the server returns from a vacation, then the server reactivates and requires a startup time before providing the service. On the other hand, if no customers arrive by the end of the J th vacation, the server remains dormant in the system until at least one customer arrives. We will call the vacation policy modified T vacation policy. We derive the steady‐state probability distribution of the system size and the queue waiting time. Other system characteristics are also investigated. The long‐run average cost function per unit time is developed to determine the suitable thresholds of T and J that yield a minimum cost. Copyright © 2007 John Wiley & Sons, Ltd.     

On M/G/1 system under NT policies with breakdowns,startup and closedown

This paper studies the vacation policies of an M/G/1 queueing system with server breakdowns, startup and closedown times, in which the length of the vacation period is controlled either by the number of arrivals during the vacation period, or by a timer. After all the customers are served in the queue exhaustively, the server is shutdown (deactivates) by a closedown time. At the end of the shutdown time, the server immediately takes a vacation and operates two different policies: (i) The server reactivates as soon as the number of arrivals in the queue reaches to a predetermined threshold N or the waiting time of the leading customer reaches T units; and (ii) The server reactivates as soon as the number of arrivals in the queue reaches to a predetermined threshold N or T time units have elapsed since the end of the closedown time. If the timer expires or the number of arrivals exceeds the threshold N, then the server reactivates and requires a startup time before providing the service until the system is empty. If some customers arrive during this closedown time, the service is immediately started without leaving for a vacation and without a startup time. We analyze the system characteristics for each scheme.     

Equilibrium customer strategies in a single server Markovian queue with setup times

We consider a single server Markovian queue with setup times. Whenever this system becomes empty, the server is turned off. Whenever a customer arrives to an empty system, the server begins an exponential setup time to start service again. We assume that arriving customers decide whether to enter the system or balk based on a natural reward-cost structure, which incorporates their desire for service as well as their unwillingness to wait. We examine customer behavior under various levels of information regarding the system state. Specifically, before making the decision, a customer may or may not know the state of the server and/or the number of present customers. We derive equilibrium strategies for the customers under the various levels of information and analyze the stationary behavior of the system under these strategies. We also illustrate further effects of the information level on the equilibrium behavior via numerical experiments.      

On a Two-Queue Priority System with Impatience and its Application to a Call Center*

We consider an s-server priority system with a protected and an unprotected queue. The arrival rates at the queues and the service rate may depend on the number n of customers being in service or in the protected queue, but the service rate is assumed to be constant for n > s. As soon as any server is idle, a customer from the protected queue will be served according to the FCFS discipline. However, the customers in the protected queue are impatient. If the offered waiting time exceeds a random maximal waiting time I, then the customer leaves the protected queue after time I. If I is less than a given deterministic time, then he leaves the system, else he will be transferred by the system to the unprotected queue. The service of a customer from the unprotected queue will be started if the protected queue is empty and more than a given number of servers become idle. The model is a generalization of the many-server queue with impatient customers. The global balance conditions seem to have no explicit solution. However, the balance conditions for the density of the stationary state process for the subsystem of customers being in service or in the protected queue can be solved. This yields the stability conditions and the probabilities that precisely n customers are in service or in the protected queue. For obtaining performance measures for the unprotected queue, a system approximation based on fitting impatience intensities is constructed. The results are applied to the performance analysis of a call center with an integrated voice-mail-server.     

A modified vacation model M[x]/G/1 system

This paper studies the operating characteristics of an M^[x]/G/1 queueing system under a modified vacation policy, where the server leaves for a vacation as soon as the system is empty. The server takes at most J vacations repeatedly until at least one customer is found waiting in the queue when the server returns from a vacation. We derive the system size distribution at different points in time, as well as the waiting time distribution in the queue. Further, we derive some important characteristics including the expected length of the busy period and idle period. This shows that the results generalize those of the multiple vacation policy and the single vacation policy M^[x]/G/1 queueing system. Finally, a cost model is developed to determine the optimum of J at a minimum cost. Copyright © 2006 John Wiley & Sons, Ltd.     

An optimal service rate in a Poisson arrival queue with two-stage service policy*

We consider a two-stage service policy for a Poisson arrival queueing system. The idle server starts to work with ordinary service rate when a customer arrives. If the number of customers in the system reaches N, the service rate gets faster and continues until the system becomes empty. Otherwise, the server finishes the busy period with ordinary service rate. After assigning various operating costs to the system, we show that there exists a unique fast service rate minimizing the long-run average cost per unit time.This work was supported by Korea Research Foundation Grant(KRF-2002-070-C00021).     

Discrete time analysis of MAP/PH/1 vacation queue with gated time‐limited service

We analyse a single‐server queue in which the server goes through alternating periods of vacation and work. In each work period, the server attends to the queue for no more than a fixed length of time, T. The system is a gated one in which the server, during any visit, does not attend to customers which were not in the system before its visit. As soon as all the customers within the gate have been served or the time limit has been reached (whichever occurs first) the server goes on a vacation. The server does not wait in the queue if the system is empty at its arrival for a visit. For this system the resulting Markov chain, of the queue length and some auxiliary variables, is level‐dependent. We use special techniques to carry out the steady state analysis of the system and show that when the information regarding the number of customers in the gate is not critical we are able to reduce this problem to a level‐independent Markov chain problem with large number of boundary states. For this modified system we use a hybrid method which combines matrix‐geometric method for the level‐independent part of the system with special solution method for the large complex boundary which is level‐dependent. This revised version was published online in June 2006 with corrections to the Cover Date.     

A Discrete-Time Single-Server Queueing System Under Multiple Vacations and Setup-Closedown Times

Abstract

This article concerns a Geo/G/1/∞ queueing system under multiple vacations and setup-closedown times. Specifically, the operation of the system is as follows. After each departure leaving an empty system, the server is deactivated during a closedown time. At the end of each closedown time, if at least a customer is present in the system, the server begins the service of the customers (is reactivated) without setup; however, if the system is completely empty, the server takes a vacation. At the end of each vacation, if there is at least a customer in the system, the server requires a startup time (is reactivated) before beginning the service of the customers; nevertheless, if there are not customers waiting in the system, the server takes another vacation. By applying the supplementary variable technique, the joint generating function of the server state and the system length together with the main performance measures are derived. We also study the length of the different busy periods of the server. The stationary distributions of the time spent waiting in the queue and in the system under the FCFS discipline are analysed too. Finally, a cost model with some numerical results is presented.     

A fuzzy based threshold policy for a single server retrial queue with vacations

In this paper we deal with a single server retrial queue with vacations. The server serves the customers until the system becomes empty, then it takes a vacation. The system consists of two types of costs. The blocking cost is considered whenever a customer is blocked either because of the server is busy or off. There is also a cost each time the server is turned on. The problem is to find an effective policy for turning on the dormant server. We propose a Fuzzy Based Threshold Policy (FBTP) to control the server, substitute for conventional threshold policies. The FBTP is based on four input parameters, an inference stage and it is tuned up using a stochastic List Based Threshold Accepting (LBTA) algorithm. Simulation models are developed to validate the fuzzy controller. Numerical experiments are provided to show that the proposed method is superior to crisp threshold policies.